I have visited the Vodafone store for a few years now and I am never disappointed with the service I receive. On this occasion I was trading my Pixel phone in for the latest model, and the support I r... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD Swindon, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We had an exceptional experience from Simran. She talked through all our options, explained everything very well. She found us our best options. Would recommend her to another person.
A empresa respondeu
Nazmin was extremely helpful in providing advice and details of possible solutions. Can not fault the help and time she gave us. All issues were solved to our satisfaction. Well done Nazmin, wou... Ver mais
A empresa respondeu
I needed to upgrade my phone recently. Benn and Georgia in the Swindon store made sure I had a new phone that met my needs at a reasonable price. Excellent customer service, thank you. I will be back.... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Swindon
Escrito pela empresa
Informações de contacto
UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD, Swindon, Reino Unido
4,8
Excelente
380 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
It was a great experience with …
It was a great experience with Vodafone as we got a new phone on contract and nazmin helped us and was very polite. Overall a great experience
1 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swindon
Hey Alben,
Thanks for the lovely review and fantastic support for Nazmin .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
All good service from Nazmin
1 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swindon
Hey Barry,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Problema solved quickly.Nazmin solve…
Problema solved quickly.Nazmin solve our problem related to switching from one card to another and keeping the same number.
also upgraded from 15 pro max to 17 pro max. Everything went quickly. She is very nice and helps customers needs immediately😍
1 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swindon
Hey Madalina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
It’s really nice service and explained…
It’s really nice service and explained very nicely i love it
29 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swindon
Hey Syfique,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I visited yr shop at Swindon today
I visited yr shop at Swindon today, I am not sure if i will accept the offer today. fortunately , i met yr lovely and helpful staff - Palasha today. She is really a good staff, i can feel that she is willing to help more than just making a deal for company. very enjoyable experience . thank you Palasha!
23 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swindon
Hey Nick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service
Georgia was very helpful and got me a great deal
21 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swindon
We're happy to hear that you had a great experience, and we appreciate you sharing your positive feedback with us.
Thanks,
Vodafone Social Media Team
Give Conor a Raise
Conor in the Swindon store was super quick to pick up on my issue with paying too much with my bill. Although there isn’t anything I can do until May, I was able to ask any questions I had and Conor made me feel comfortable to do so. Give the man a raise!
21 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swindon
We're happy to hear that everything was quickly identified and that you felt comfortable asking questions.
Thanks for your feedback,
Vodafone Social Media Team
This is THE store to visit
Went in to discuss upgrading two contracts and home broadband and couldn't have received a better service. These guys go above and beyond to get you on the best deal for you and ultimately save you money
9 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swindon
Hi. We're happy to hear that you received excellent service while discussing your upgrade options. We appreciate you mentioning that our team went above and beyond to find the best deals and save you money. Thanks for your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nazmin
Nazmin was very helpful with my trade in price and upgrade to the new iphone17 pro
5 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swindon
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Broadband Enquiry and Purchase
I had a good experience at the store. Conor was very much helpful, he assisted with various discounts and bundles for my broadband.
4 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swindon
Hi. We're glad you enjoyed your experience at the store. It's great to know the assistance with discounts and bundles for your broadband was helpful. We appreciate your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was helped by Conor who was…
I was helped by Conor who was exceptionally kind, knowledgeable and helped me understand my options and gave me a better contract.
3 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swindon
Hi. We're happy to hear that you had such a positive experience. We appreciate your feedback and are so glad that our team was able to provide you with a better understanding of your options. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Palasha was very professional and…
Palasha was very professional and helped me getting the phone I wanted and explained everything I needed to know about it and about my contract.. very helpful, friendly and polite
3 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swindon
Hi. We appreciate you taking the time to share your experience! We're happy to hear that you received such great support and that everything was clearly explained. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very great services
Very great services! Conor is great , very professional, and calm , we enjoy how much patience had with us !
2 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swindon
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Connor was very professional
Connor was very professional, helpful and very friendly. Great service. He made my day
1 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swindon
Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. It is great to hear we made your day. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Conor was great
1 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swindon
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Mac is a kind and caring member of your…
Mac is a kind and caring member of your team and also very knowledgeable
30 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swindon
Hi. We're happy to hear that a team member's knowledge and caring attitude positively impacted your experience. We appreciate you taking the time to share your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I am writing to express my concern…
I am writing to express my concern regarding the lack of customer service and the absence of an email address. I have also been experiencing difficulties with my internet service, including two weeks of intermittent or slow connectivity, and a weak phone signal.Rip off
25 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swindon
Hi. It's disappointing to see your review. We completely understand the importance of receiving the required help and support when needed. This isn't the experience we want you to have, nor the service that we strive for here at Vodafone. If you need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
Connor was really helpful and was quick…
Connor was really helpful and was quick and easy to pick up my phone
4 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swindon
Hey Jake,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Conor was great
Conor was great, pleasant, friendly and super helpful. 5 star service!!!
4 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swindon
Hey James,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Well served by simran.
4 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swindon
Hey Ben,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.