I had a great experience at Vodafone! As an international student I was incredibly stressed about the whole process and had many questions. Abhi was kind enough to help me not only set up a whole inte... Ver mais
A empresa respondeu
Localização
Alterar localização408 The Strand,Covent Garden, WC2R 0NE London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I came in to adjust my SIM plan and was helped by Omar who was fantastic. He was extremely knowledgeable and informative and helped me find a plan the better suited me. He was also very friendly and m... Ver mais
A empresa respondeu
Your employee, Umar, was incredible! We (wife and I) are from the state of Florida in the U.S. and our cellular provider, apparently, does not favor international usage. Umar took care of both of ou... Ver mais
A empresa respondeu
Fast, friendly, professional service and they changed my SIM and explained everything within 30 mins. Thanks very much Abhi for the help!
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - The Strand
Escrito pela empresa
Informações de contacto
408 The Strand,Covent Garden, WC2R 0NE, London, Reino Unido
4,9
Excelente
196 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great Customer Service
We really appreciated the help Sadia was able to provide us! Fantastic customer service
3 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - The Strand
Hey Bree,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The customer service was very helpful
The customer service was very helpful. I was able to quickly purchase a roaming sim.
3 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - The Strand
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Sadia was a great help in getting my…
Sadia was a great help in getting my phone number reconnected and so was Chris Panay in India.
Fantastic service and it took a lot of patience !
2 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - The Strand
Hey Robert,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great support from Sadia and could open…
Great support from Sadia and could open a new account within minutes.
Manager was super helpful as well!
1 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - The Strand
Hey Julia,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lexy was fantastic!!
Lexy was fantastic. So helpful and kind. She gave great advice on what option I should take with a sim while visiting from Australia.
30 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - The Strand
Thanks for your fab feedback Ruby. It's great to see Lexy was so helpful and got everything sorted for you. I hope you have a lovely time while you're over here 😊
All the best, The Vodafone Social Media Team
Great in-store served by lexy !!
Brilliant, helpful and friendly service. I got a great deal and am extremely happy with the in-store experience I received today.
Lexy is a really helpful and friendly store manager.
24 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - The Strand
Hi Katherine,
Thank you for your review and feedback for Lexy.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lexy you are amazing!!!!
Lexy you are amazing and you made my day!! Thank you for your help once again - 5 stars and much love xxx
24 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - The Strand
Hi there,
It's great to hear about your recent experience and feedback for Lexy. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Mep was awesome!
Mep was great! Knew exactly how to help us and did so quickly and with grace!
23 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - The Strand
Hi Thaddeus,
Thank you for taking the time to review and share this great feedback for Mep.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
lexy helped sooo much on getting me…
She helped sooo much on getting me connected to internet and phone service. She went way beyond expections and was sooo nice.
23 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - The Strand
Hey Mike,
Thanks for letting us know what an amazing job Lexy did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
London strand very professional lady called lexy
Thankful for the great service from the lady called lexy. Very professional and efficient. Thanks for your service
22 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - The Strand
Hey Shannon,
Thanks for the lovely review and fantastic support for Lexy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I went in today to look at new sim…
I went in today to look at new sim plans and Sadia went though everything with me and really helped me choose what plan would suit me the best. I cant read properly and she was very patient with me and I appreciate it very much, may god bless her! I will definitely be telling all my friends about her customer service! Very happy with Vodafone Stand and sales advisor Sadia! Keep it up!
17 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - The Strand
Hey Maruf,
Thanks for the lovely review and fantastic support for Sadia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amazing experience
Had an amazing experience at the store. Manager Umar was very helpful and knew exactly what I needed.
8 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - The Strand
Hey there,
Thanks for the lovely review and fantastic support for Umar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amazing experience with the worker
Amazing experience with the worker Erdogan, got me exactly what I needed. Very kind and a great personality
1 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - The Strand
Hey there,
Thanks for letting us know what an amazing job Erdogan did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Sadia was fantastic and really lovely
Sadia was fantastic and really lovely. She help me soo much
I love her
25 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - The Strand
Hi Kelly. Thank you for your review for Sadia. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - The Strand
Hi Sydney,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Vodafone review
Vodafone review :
Umar was very efficient and kind.
I was able to create my Vodafone account.
17 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - The Strand
Hey Imou,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very happy with umar
17 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - The Strand
Hi Sasha,
Thanks for taking your time to leave this review for Umar.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Thorough and helpful staff
Lexy was incredibly patient and determined to help me solve a complex issue we’ve been having with our contracts. We got there in the end, thank you!
17 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - The Strand
Hi Alice,
Thanks for your review for Lexi. We're glad to hear everything's resolved and I'm sorry to hear it's taken a while.
If you ever need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Helpful
Umbrella was extremely patient and helpful in sorting out a couple of issues with my account. He is a credit to Vodafone
11 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - The Strand
Hi Murray,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Omar was amazing and very helpful !!
21 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - The Strand
Hi Abbey,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.