Best Customer Service Ever At Vodafone Lakeside Shopping Centre! I had an absolutely excellent experience with Anthony. He was extremely professional, dedicated, patient, and genuinely empathetic th... Ver mais
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Localização
Alterar localizaçãoUnit 24 , Level One Lakeside Shopping Centre, RM20 2ZF West Thurrock, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I was enquiring about my contract regarding my monthly payments. Yusuf helped me on getting my payments down and then sorting a a broandband contract. Yusuf was a really nice guy, very helpful and... Ver mais
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Antony & Naz were absolutely amazing! They made my whole experience so swift, easy, and stress-free. On top of that, they were genuinely so funny and made the whole process very enjoyable. Couldn’t re... Ver mais
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Yusuf was an amazing help throughout the process. He worked quickly to get a new contract set up and was polite and friendly the entire way through (even with some minor technical difficulties). Great... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Thurrock Lakeside Experience
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF, West Thurrock, Reino Unido
4,9
Excelente
215 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Blake from the lakeside store
Wow Blake from the lakeside store is amazing and so helpful I have been a victim of a scam and he spent a very long time helping me to sort it out personally. Even though no new contract was taken out he still spent the time to help. He is a real credit to the store and I will definitely be back to renew my contract with him and vodaphone one very happy customer.
27 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Sarah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Yusuf was really helpful whilst we was…
Yusuf was really helpful whilst we was juggling our children! Gave us an option of deals and really knowledgable! Thank you! Good customer service
15 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Bridges,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Yusuf.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very nice experience,very professional
Very nice experience,very professional
Maria
15 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Magureanu,
Thanks for the lovely review and fantastic support for Maria.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Yusuf
Yusuf, was amazing got everything sorted even when the computer crashed, phenomenal customer service
15 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Jack,
Thanks for the lovely review and fantastic support for Yusuf.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
My customer experience with Maddie
Maddie was honestly the greatest provider ive come across. The work and effort she put it in was amazing and there's nothing more than you could ask for from a customer service provider. She's definitely someone ill never forget. I couldn't be more pleased
15 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Jahid,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I’ve made new contract with Yusuf he is…
I’ve made new contract with Yusuf he is very nice, friendly person, highly recommended
13 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Name maddi everthing was handed very…
Name maddi everthing was handed very quickly best customer service
12 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Jashan,
Thanks for the lovely review and fantastic support for Maddi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Maddi was great
I went to talk about an Upgrade, and i had the pleasure to have a chat with Maddi,
Profesional , kind and answered all my questions with calm, professionalism and smiles. Really enjoyed the time spend in Vodafone Lakeside.
Got my new phone and my internet at home sorted out.
Thank you
1 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Seby,
Thanks for the lovely review and fantastic support for Maddi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful. Quick and easy service & helped me when I was not helped on the phone. Thank you Yusuf!
10 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Bethany,
Thanks for the lovely review and the fantastic support you’ve shown for Yusuf.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served by Anthony
I was served by Anthony. Myself and my Dad needed help with my Dads mobile account. Anthony was very helpful and cheerful too. He fully explained what steps were needed. And helped with that. So we were very pleased with my Dad’s new plan.
And I was so impressed with his help that I have moved my contract to Vodaphone today as well.
10 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Brunette,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Anthony was super friendly
Anthony was super friendly, helpful, professional, polite and efficient - all with a smile. He helped with everything he could and I would very happily recommend him. Thankyou Anthony.
10 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Bee,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Maz was an amazing help
Maz was an amazing help! He explained of the deals and helped us through the entire customer service process. He even ended up saving us so much money! Great experience
8 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Anthony was very polite and friendly
Anthony was very polite and friendly, very knowledgeable and helpful
8 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Hayley,
Thanks for the lovely review and fantastic support for Anthony.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Blake is an absolute star
Blake is an absolute star! He's saved my life today. Couldn't be any happier. What an asset he is to Vodafone.
7 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Sarah,
Thanks for the lovely review and fantastic support for Blake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I would like to leave a lovely review…
I would like to leave a lovely review for Mariah from Vodafone - Lakeside shopping centre.
Mariah was incredibly kind, patient, and helpful throughout the whole process. She took the time to listen to my situation, explained everything clearly, and did her best to help me. I truly appreciate all the support she gave me and the discounts she arranged — it made a big difference for me.
Excellent customer service like this is rare, and Mariah deserves recognition for her professionalism, understanding, and genuine care for customers.
Thank you so much, Mariah, for all your help and kindness. I wish you lots of success, happiness, and all the best in your future at Vodafone! 🌷
1 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Erica,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was greeted by a smiley face
Was greeted by a smiley face, who was so happy to help. I was with my daughter and Anthony even interacted with her. He made the whole experience very relaxing and stress free.
1 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Charlotte,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful staff
Was in Vodafone in lakeside, Thurrock today dealing with Anthony to set up a new mobile contract. He was super helpful, answered all my questions (I’m not very tech!). He was so polite and friendly, he made it easy to do and a really good experience. Would highly recommend this store.
1 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Maria,
Thanks for the lovely review and fantastic support for Anthony. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
First class customer service from Tolulupe (Thurrock)
I received the most incredible customer service from Tolulupe at the Thurrock, Lakeside store. I had visited on two consecutive days and was told previously that nothing could be done immediately and I'd have to come back. I met Tolulupe on my third visit and he went above and beyond to ensure I left with a completed job. I was not able to use my phone for almost a week but after Tolulupe's persistence I was finally able to use it. Thank you Tolulupe for your willingness to assist me in what felt like a frustrating situation. First class customer service!
27 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Taaya,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Yusif at Lakeside absolutely brilliant
Yusif is the guy to see, whatever issue you might be having or wanna save money with very competitive deals, Yusif couldn’t have been more helpful
27 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Luke,
Thanks for the lovely review and fantastic support for Yusif.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very enjoyable and fun time with Yusuf
Very enjoyable and fun time with Yusuf
23 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Okiemute,
Thanks for the lovely review and fantastic support for Yusuf.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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