Best Customer Service Ever At Vodafone Lakeside Shopping Centre! I had an absolutely excellent experience with Anthony. He was extremely professional, dedicated, patient, and genuinely empathetic th... Ver mais
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Localização
Alterar localizaçãoUnit 24 , Level One Lakeside Shopping Centre, RM20 2ZF West Thurrock, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I was enquiring about my contract regarding my monthly payments. Yusuf helped me on getting my payments down and then sorting a a broandband contract. Yusuf was a really nice guy, very helpful and... Ver mais
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Antony & Naz were absolutely amazing! They made my whole experience so swift, easy, and stress-free. On top of that, they were genuinely so funny and made the whole process very enjoyable. Couldn’t re... Ver mais
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Yusuf was an amazing help throughout the process. He worked quickly to get a new contract set up and was polite and friendly the entire way through (even with some minor technical difficulties). Great... Ver mais
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Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Thurrock Lakeside Experience
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF, West Thurrock, Reino Unido
4,9
Excelente
215 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Sales assistant denisa had great…
Sales assistant denisa had great customer service and skills
20 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Leanne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Thanks to nizam I purchased a new phone…
Thanks to nizam I purchased a new phone today . His help and expertise made it a great shopping experience . He’s a credit to your organisation
13 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Joanne,
Thanks for the lovely review and fantastic support for Nizam .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience with Vodafone
Great experience with Vodafone. I recently bought a phone and everything went smoothly. Andrea Denisa was helpful and the service was quick and professional. Very happy with my purchase
7 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Reka,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you Maria
I visited the Vodafone store as a business customer and had a great experience thanks to Maria. She was incredibly helpful, patient, and professional throughout. She didn’t rush me at all and took the time to clearly explain everything, making sure I fully understood my options. It made the whole process smooth and stress-free. I really appreciated her support and would highly recommend her to anyone needing assistance.
15 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Dean,
Thanks for the lovely review and fantastic support for Maria.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Toul was very helpful when changing my…
Toul was very helpful when changing my phone and broadband
19 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
On Sunday
On Sunday, I visited your store and was again treated very professionally by Marysia. Service was top-notch. Thank you, Marysia.
15 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Marcin,
Thanks for the lovely review and fantastic support for Marysia.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone lakeside
Naz was amazing, knew exactly what he was talking about - very easy process!
17 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Sophie,
Thanks for the lovely review and fantastic support for Naz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great and Denisa was brilliant to help…
Great and Denisa was brilliant to help me and needs , Andrew was very helpful in giving all the details of what I needed to know explained everything to the best of his knowledge and was kind and patient definitely helped me
15 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Kirti,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Maddi
Maddi
Great experience from Maddi. Will recommend her to anyone I know. Thanks Vodafone
25 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Came in
Came in, looking to transfer from my current provider to Vodafone, I was served by Maz helped me transfer and get a great deal and left very satisfied and more then I was hoping. Excellent
21 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Carson,
Thanks for the lovely review and fantastic support for Maz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Tanzeel was amazing and so patient
Tanzeel was amazing and so patient. came in to fix an esim issue and was helpful straight away and gave clear instructions and help.
20 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Maddi - Vodafone Lakeside
I had such a positive experience at the Lakeside store today thanks to Maddi. From the moment I walked in, she was friendly, professional, and genuinely willing to help. She took the time to carefully listen to what I needed, explained everything clearly, and made sure I fully understood my options before making any decisions.
Maddi is a real credit to the team. Thank you again for all your help today — I truly appreciate it!
19 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Alia.
We visited Vodafone Lakeside, with the intention of receiving information and perhaps buying an iPhone. We were immediately greeted by Alia. During the conversation with her, she showed professionalism, presenting us with all the possible options and gave us the chance to choose the most convenient product for us. She also showed that she is very well trained and takes her job very seriously. A jovial employee with a wide smile that makes you come back to the store with pleasure.
Thank you Alia.
Luminita and Cristian.
15 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Luminita,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited the Vodafone store at the…
I visited the Vodafone store at the beginning of the month and had such a lovely experience thanks to Maria. From the moment I walked in, she was warm, welcoming, and genuinely helpful.
Not only did she help me set up my phone quickly and efficiently, but she also went the extra mile and sorted out a SIM card for my laptop as well. Everything was explained clearly, and she made the whole process feel effortless.
We even had such a nice conversation about uni, which made the visit feel personal rather than just transactional. Maria is simply amazing — professional, kind, and truly cares about her customers. Thank you again!
1 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Marek,
Thanks for the lovely review and fantastic support for Maria.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The setup of my new business account…
The setup of my new business account was very helpful. The customer service was outstanding, particularly from Denisa who was exceptional.
10 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey there,
Thanks for the lovely review and fantastic support for Denisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came into store to upgrade my…
I came into store to upgrade my contacts. Tanzeel was my assistant he organised my contract and said it will take 5 months I said to him I have a problem with my email. I’ve been having trouble with singing into it. I said no one can fix it. I gave it to him and he fixed it for me I was so happy that I could kiss him. Great service you shine proud to have him working for you.
6 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Katrina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Maddie at Vodafone in Lakeside gave us…
Maddie at Vodafone in Lakeside gave us a brilliant service.Wonderful experience,really good customer care.very helpful and very knowleadgble.
1 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Sandy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Maz was very wonderful and helpful
Maz was very wonderful and helpful, I honestly came into to leave and request a pac code, however he was very kind and helpful. I ended up leaving as a happy customer with a new sim and phone for my son. Honestly highly recommend maz best customer service ever thank you. Only reason why I’m staying with Vodafone.
1 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Linda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We had a really great experience with…
We had a really great experience with Denisa! She’s the best one! Really friendly and helpful !
29 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Andrei,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
⭐⭐⭐⭐⭐ If I could give more stars I would !!
⭐⭐⭐⭐⭐
I visited the Vodafone Lakeside store recently and was helped by Maria, who provided absolutely outstanding service. She was friendly, patient, and incredibly knowledgeable, taking the time to explain everything clearly and making sure I got exactly what I needed. I never felt rushed, and she genuinely went above and beyond to help. It was such a positive experience, and I’ll definitely be returning because of her. Thank you, Maria, for such great customer service! Next time coffee on me for your outstanding service
10 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Emilia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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