Best Customer Service Ever At Vodafone Lakeside Shopping Centre! I had an absolutely excellent experience with Anthony. He was extremely professional, dedicated, patient, and genuinely empathetic th... Ver mais
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Localização
Alterar localizaçãoUnit 24 , Level One Lakeside Shopping Centre, RM20 2ZF West Thurrock, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
I was enquiring about my contract regarding my monthly payments. Yusuf helped me on getting my payments down and then sorting a a broandband contract. Yusuf was a really nice guy, very helpful and... Ver mais
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Antony & Naz were absolutely amazing! They made my whole experience so swift, easy, and stress-free. On top of that, they were genuinely so funny and made the whole process very enjoyable. Couldn’t re... Ver mais
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Yusuf was an amazing help throughout the process. He worked quickly to get a new contract set up and was polite and friendly the entire way through (even with some minor technical difficulties). Great... Ver mais
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Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Thurrock Lakeside Experience
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF, West Thurrock, Reino Unido
4,9
Excelente
214 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Alia was so helpful…
Alia was so helpful and such a friendly person who made us feel at ease and made the experience so relaxed. Highly recommend her!!!
8 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in unsure but left with clarity…
Came in unsure but left with clarity owing to Tanzeel's assistance. TANZEEL was exceptionally professional. Thank you very much.
3 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Tanzeel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Anthony really helped me today
Anthony really helped me today, sorting out 3 phones and 2 different accounts. Really helpful and made sure I understood everything clearly. Brilliant service thank you!
19 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Hayley,
Thanks for the lovely review and fantastic support for Anthony.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Best service from Denisa
Went to the store to have my account checked up and Denisa done a very good deal for me. Good quality service from her all the time.
13 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Valentin,
Thanks for the lovely review and fantastic support for Denisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Speaking with Magdalina at the lakeside…
Speaking with Magdalina at the lakeside store was so easy and she was so so hlepful, talked us through everything, knew exactly what we needed. Fantastic experience.
5 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Natalie,
Thanks for the lovely review and fantastic support for Magdalina.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from Denisa
Great customer service from Denisa
Very happy customer
3 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey sherozx,
Thanks for the lovely review and fantastic support for Denisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Naz was very help full in my needs no…
Naz was very help full in my needs no messing around great asset to the company
2 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey richard,
Thanks for the lovely review and fantastic support for Naz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent experience
We came in to vodafone and Maddi jelped us. Maddi was extremely knowledgable and very helpful and was very patient with us and she helped us find best deal for our budget.
20 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I was treated like royalty
I was treated like royalty. The advisor (Maddi) had a the time in the world for me and did her utmost to help me out. Very friendly and very professional.
18 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Denisa was very helpfull and managed to…
Denisa was very helpfull and managed to get a new phone and new plan .
14 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Anthony at your lakeside…
Anthony attended to us at your lakeside branch amazing polite young man!
8 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hi. We're happy to hear that you had such a positive experience at our lakeside branch. We appreciate you acknowledging the team member's politeness! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Been into the store a couple of times as I was having issues with my SIM card. The store manager Sam and his colleague Maddi were extremely helpful. Both were incredibly patient in explaining Vodafone’s pro broadband bundle which I happily purchased as a result. Will definitely recommend!
7 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hi. We're happy to hear that the store team were so helpful in resolving your SIM card issues and explaining the broadband bundle. We really appreciate your recommendation! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited Vodafone shop in lakeside
Visited Vodafone shop in lakeside, Thurrock on Friday to get my husband’s phone data transferred from his old phone to his new phone. The guy who helped us went above and beyond to help us.
31 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Alia was amazing
Had the pleasure of being served by Alia who fixed my issue after going back and forth with over the phone and customer services
10/10 service
4 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hi. We're happy to hear that your issue was resolved after contacting us. We appreciate your feedback and are so glad we could provide you with great service! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Today I went to the Thurrock Lakeside…
Today I went to the Thurrock Lakeside Vodafone branch and was served by Maz, he was really friendly and welcoming and did everything he could and more to get me the best deal on my new phone. He even helped to re contract my WiFi and saved me a lot of confusion and trouble! All in all his customer service was 10/10 and I will be definitely going back to him in the future.
1 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hi. We appreciate you taking the time to share your experience at our Thurrock Lakeside branch. We're happy to hear that you received such great support and that you were pleased with the service you received. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Maddi was absolutely excellent
Maddi was absolutely excellent - friendly, professional, knowledgeable - and importantly - someone of integrity. Could easily have oversold, and I'd have been none the wiser. But she did right by me and my specific needs - and for that I am super grateful
25 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hi. We're happy to hear that you had such a positive experience! We appreciate your recognition of our team's commitment to providing honest and knowledgeable service tailored to your needs. Thank you for sharing your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Best advisor Denisa
Went to the store today and Denisa helped me with my additional line. She done her best to give me the best deal possible. This is not the 1st time that she helped me with my account. Very satisfied with the service
19 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Jackie’s service was phenomenal
Jackie’s service was phenomenal, the helped me the exact plan I needed and suited my needs especially after my horrific experience with customer service. I can’t thank Jackie enough I will always come in and ask for Jackie. A amazing staff member.
6 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Kiran,
Thanks for the lovely review and fantastic support for Jackie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Upgrade my phones
Maria makes my today's experience with Vodafone just super great!!😍
4 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Mihaela,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Am very happy with the service I…
Am very happy with the service I received from Vodafone lakeside, 💯
4 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Jude,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
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