Best Customer Service Ever At Vodafone Lakeside Shopping Centre! I had an absolutely excellent experience with Anthony. He was extremely professional, dedicated, patient, and genuinely empathetic th... Ver mais
A empresa respondeu
Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF West Thurrock, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Best Customer Service Ever At Vodafone Lakeside Shopping Centre! I had an absolutely excellent experience with Anthony. He was extremely professional, dedicated, patient, and genuinely empathetic th... Ver mais
A empresa respondeu
I was enquiring about my contract regarding my monthly payments. Yusuf helped me on getting my payments down and then sorting a a broandband contract. Yusuf was a really nice guy, very helpful and... Ver mais
A empresa respondeu
Antony & Naz were absolutely amazing! They made my whole experience so swift, easy, and stress-free. On top of that, they were genuinely so funny and made the whole process very enjoyable. Couldn’t re... Ver mais
A empresa respondeu
Yusuf was an amazing help throughout the process. He worked quickly to get a new contract set up and was polite and friendly the entire way through (even with some minor technical difficulties). Great... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF, West Thurrock, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Maddi best service I ever had in Vodafone

Resposta da Vodafone UK - Thurrock Lakeside Experience
I appreciate your exceptional assistance as a seller advisor. Your prompt responses ,and dedication have made my experience smooth and enjoyable .Thank you for your outstanding service ,Denisa !

Resposta da Vodafone UK - Thurrock Lakeside Experience
The best sales advisor ever meet in my entire life !
Many thanks!!

Resposta da Vodafone UK - Thurrock Lakeside Experience
Took my phone in for repair a week ago. Vodafone have no idea where my phone is and have been told I need to chase it with the store. Phone number provided by Vodafone customer service is invalid and I now have to travel to the store again when I'm due to give birth any day now.

Resposta da Vodafone UK - Thurrock Lakeside Experience
Great experience with Jackie at the lakeside store, she sorted me out a fantastic deal

Resposta da Vodafone UK - Thurrock Lakeside Experience
Customer service lady was mocking and there were two others were laughing as I was enquiring about the product and service.
Very insulting and humalatin
I decided to leaving this horrible behaviour
My home broadband and Mobil data isn’t giving me adequate service.
Please avoid Vodafone

Resposta da Vodafone UK - Thurrock Lakeside Experience
Maddi was so nice and knowledgeable. Now I have all my family with Vodafone, and I’m so happy that I got a good deal.

Resposta da Vodafone UK - Thurrock Lakeside Experience

Resposta da Vodafone UK - Thurrock Lakeside Experience
Good experience,
Very pleased with Maria services

Resposta da Vodafone UK - Thurrock Lakeside Experience
I have just visited the lakeside Thurrock Vodafone branch and was served by a young man by the name of Dylan who was extremely helpful and knowledgeable, my questions were solved quickly and professionally, very happy with the service

Resposta da Vodafone UK - Thurrock Lakeside Experience
As a Vodafone customer, I would like to express my utmost satisfaction with the support provided to me, particularly by Denisa. In an age where customer service can often be underwhelming, Denisa stood out as a shining star.
I recently encountered an issue with my Vodafone service and reached out for assistance. From the very beginning, Denisa demonstrated professionalism, knowledge, and a genuine willingness to help. Not only was she prompt in her response, but she also exhibited exceptional communication skills throughout the entire process.
Thank you once again, Denisa, for going above and beyond in your role as a customer support representative. You have undoubtedly set a benchmark for excellence in customer service.

Resposta da Vodafone UK - Thurrock Lakeside Experience
Thanks to Denisa we left the Vodafone shop very thankful and happy! Great communication and support skills.

Resposta da Vodafone UK - Thurrock Lakeside Experience
Denisa the sales advisor was super helpfull and amazing today which done the time spent in store to pass very easy.
Thank you

Resposta da Vodafone UK - Thurrock Lakeside Experience
Denisa was very helpfull and she explained very Well the plans to me. She was amazing

Resposta da Vodafone UK - Thurrock Lakeside Experience
Best experince from Maddi in lakeside.
She fixed both of my devices.
Amazing.

Resposta da Vodafone UK - Thurrock Lakeside Experience

Resposta da Vodafone UK - Thurrock Lakeside Experience

Resposta da Vodafone UK - Thurrock Lakeside Experience
Knowledgeable staff very friendly
Alia was brilliant

Resposta da Vodafone UK - Thurrock Lakeside Experience
Luke was amazing!!
Phone had stopped working the last thing you need at this time of year.
Luke explained how the new deals worked and found a great deal for me with a lovely new phone AND saved me some money!!!
I'll be back in a few months to get my broadband switched!!

Resposta da Vodafone UK - Thurrock Lakeside Experience
Denisa was very helpful and assisted with all issues I had. She clearly explained the plans and what the costs would be. Really excellent service

Resposta da Vodafone UK - Thurrock Lakeside Experience
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