Friendly, competent and very patient. In particular Megan was unflappable. If I needed to come back for help or advice I would in a heartbeat.
A empresa respondeu
Localização
Alterar localização8 King Street, TR1 2RA Truro, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Jack, Sam and Joey were most helpful with the purchase of my new phone. They all explained everthing thoroughly and helped me understand points that I was uncertain of. Joey helped to transfer all dat... Ver mais
A empresa respondeu
I visited Truro Vodaphone shop to replace my old phone. Joey was most helppful and advised me not only what would be a good phone but also recommended a pricing package. When the phone arrived a few... Ver mais
A empresa respondeu
Exceptional service who helped sort out a difficult problem Very patient & a nice person to be assisted by I would recommend Truro store & Aaron the manager
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Truro
Escrito pela empresa
Informações de contacto
8 King Street, TR1 2RA, Truro, Reino Unido
4,9
Excelente
372 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent customer service from Jack…
Excellent customer service from Jack throughout, from listening to what I wanted, getting me a good deal and money off. All the staff are welcoming and friendly.
27 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Truro
Hey Barbara,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Friendly knowledgeable staff
Friendly knowledgeable staff, especially Chris, Matt & Maddie. Managed to save us a lot of money, can’t fault the service.
25 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Truro
Hey Zelda,
Thanks for the lovely review and fantastic support for Chris, Matt & Maddie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service
Prompt almost immediate service from the manager.
Then saw Maddie who quickly sorted our main issue ( technical , my phone not working)
We also wanted to renew contracts and she spent time looking at options and helping us choose.
Completely polite throughout
15 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Truro
Hey Martin,
Thanks for the lovely review and fantastic support for Maddie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack was very helpful and gave me all…
Jack was very helpful and gave me all the information i needed to decide on which phone to get. He went over and beyond to make sure i got the best phone deal.
19 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Truro
Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Helped us loads with offers and guiding…
Helped us loads with offers and guiding us on our phone and sim plans. Great experience.
13 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Truro
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Friendly & helpful service
Joey and Aaron were extremely helpful & friendly solving a fairly complicated number transfer problem, coming up with a unique and easy solution
11 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Truro
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.
Thanks,
Vodafone Social Media Team
Jack was very helpful
Jack was very helpful with guiding me through changing my home broadband address. Very patient, friendly and easy to talk to
11 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Truro
Hi. We appreciate you taking the time to share your positive experience. We're so glad that you found our colleague helpful and patient while changing your broadband address. If you need any help, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
Fantastic service from Jack in Truro…
Fantastic service from Jack in Truro Vodafone, Got a great deal bill halved !!
8 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Truro
Hi. We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback; it's great to know we could help you get a better deal. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly helpful service
Friendly helpful service by Joey and Aaron
7 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Truro
Hi. We appreciate you taking the time to share your positive experience with us and we're so happy to hear about the friendly, helpful support. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent and friendly service with new…
Excellent and friendly service with new phone and iPad- thanks to expertise of Sam
14 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Truro
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Very friendly and helpful assistance…
Very friendly and helpful assistance from Maddie
13 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Truro
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Staff are great and maddie the person…
Staff are great and maddie the person helping us managed to help us save quite a bit of money 10/10
11 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Truro
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Maddie was so lovely
Maddie was so lovely, patient and found my son the best deal and phone for him, well recommend.
11 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Truro
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Excellent experience
Pleasant experience, and saved even more money by altering my monthly phone contract, along with a mobile broadband.
Great help Madeline, excellent customer services! (From the Cream Tea Duo!).
11 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Truro
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Really friendly customer service
Really friendly customer service. Employees were really supportive in helping me find the best phone for me and making sure i understood my new contract.
11 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Truro
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Outstanding Customer Service - Vodafone, Truro
Both myself and my partner had reason to visit Vodafone Truro to resolve two issues associated with our respective phones. We both wish to express our sincere gratitude to Harri Roberts for his outstanding professionalism and customer interaction. Harri successfully dealt with our issues. Thank you Harri. CL and JR.
5 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Truro
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Sam was amazing and very helpful
Sam was amazing and very helpful. He helped me change from android to iPhone. So friendly and helpful, helped me make an informed decision before switching and also helped us save money on broadband!! Thank you Sam!!!!
13 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Truro
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Aaron was very helpful and all the…
Aaron was very helpful and all the staff thanktou for tour help
8 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Truro
Hey Danielle,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Joey @ Truro
I called into your Truro branch today, to replaced my damaged phone.
Joey was fantastic..!!
She's very knowledgable, and was so helpful. She answered all of my many questions with proffessionalism.
A 10/10 experience.
7 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Truro
We're happy to hear that you had such a positive experience at our Truro branch. We appreciate your kind words about the assistance you received. It's great to know that the team member was knowledgeable and helpful. Thank you for your review.
Thanks,
Vodafone Social Media Team
Great friendly helpful
Great friendly helpful, Joey and Aaron were fab
7 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Truro
We're so glad that you found our team members helpful and friendly! We appreciate you taking the time to leave us this great review.
Thanks,
Vodafone Social Media Team
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