I visited the store today 23 July 26. Spotless clean, nice and cool on a hot day. I come every month for my top up bundle. Always greeted with joy, immediately informed about any waiting time... Ver mais
A empresa respondeu
Localização
Alterar localização16 Calverley Road, TN1 2TB Tunbridge Wells, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Dan was helpful and thorough and explained everything really well. He got us up and running with phone contracts (including transferring our numbers which was slightly complicated!) as well as new br... Ver mais
A empresa respondeu
After many years of worrying about rising cost of my broadband/ TV and phone bill, I went into T/W store and a very kind and patient man called Diogo helped me to change over to Vodafone and did my mo... Ver mais
A empresa respondeu
Amadeo has been fantastic helping me when I lost my phone. He gave me new sim cards to cover me until my phone was returned. When it was returned I had issues with the previous sim and called Vodaf... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
- Empresa de telecomunicação
Sobre Vodafone UK - Tunbridge Wells
Escrito pela empresa
Informações de contacto
16 Calverley Road, TN1 2TB, Tunbridge Wells, Reino Unido
4,9
Excelente
315 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I visited the store today 23 July 26
I visited the store today 23 July 26.
Spotless clean, nice and cool on a hot day.
I come every month for my top up bundle.
Always greeted with joy, immediately informed about any waiting time if any.
Shout out to Alex which has great positive energy and his customer service skills are one of the best I ever met in a Vodafone store.
If he is in the store I know for sure that everything will work smoothly.
I’m a Happy customer!
23 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hey Victor,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harvey was amazing
Harvey was amazing. So helpful and knowledgeable. Amazing member of the TW team.
22 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Harvey was FABULOUS
Harvey was FABULOUS. He went above and beyond to help us navigate choosing a first phone for a child. He really could not have done more for us. Thank you, Harvey!
6 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hey Alexandra,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Efficient as always!
Alex was very helpful and informative, couldn't ask for more,
18 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hey Ron,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dealt with Alex and he was extremely…
Dealt with Alex and he was extremely polite and helpful.
24 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hey Tom,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Friendly support that l received from…
Friendly support that l received from staff. Advice was also appreciated. Very patient and understanding
17 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
"Hey Sibonginkosi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Alex was very helpful his customers…
Alex was very helpful his customers service was brilliant.
22 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Alex was amazing
Alex was amazing, very patient and explained everything really well...top customer service
16 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hey Nikki,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
So glad Alex is back!
So glad Alex is back!! Thank you for sorting my new phone, love it. Always great service in Tunbridge Wells thanks everyone
2 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a great experience today in…
Had a great experience today in Vodafone Tunbridge Wells branch. I visited to upgrade my google pixel 7pro to a Samsung Galaxy s26 ultra and couldn't be happier with the experience. Store was clean, bright and easily accessible.
I was assisted by Alex, who provided insightful advice, in-depth explanations, honest reviews of the product and no question was too much. Alex truly went above and beyond with customer service, and this type of experience is why I have been a customer of Vodafone for well over ten years now, with all intentions to keep it that way.
Thank you Alex and Vodafone Twells, from a very happy customer who will certainly be back.
29 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hey Nadia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Alex at Tunbridge Wells was so helpfull…
Alex at Tunbridge Wells was so helpfull today, he was kind and understanding and sorted the problem quickly. Really goid service, thank you Alex
24 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hey Fiona,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Alex for helping wjtb my new…
Thank you Alex for helping wjtb my new phone
22 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hey Margaret,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tunbridge Wells
I took my mum out to the Tunbridge Wells shop because we couldn't work out what she'd done with her whatsapp. The younger guys there are always patient and explain everything to both of us. We had a nice surprise and saw Alex - my mum was so happy that he's back. Please pass on our thanks FIVE. STARS.
19 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hey Irene,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very grateful for Diogo
Very grateful for Diogo - shone out as wanting to give exemplary service whereas others visibly couldn’t be bothered
10 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hey Phillip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Diogo was very helpful with sorting me…
Diogo was very helpful with sorting me out with a new deal. Also very polite and knowledgeable.
29 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hey Brigid,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Tunbridge Wells
Hey King,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Diogo
Diogo, extremely helpful explaining all the necessary changes. An employee of Vodafone whom in my opinion should be valued.
23 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hey Rod,
Thanks for the lovely review and fantastic support for Diogo.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amadeo helped me with connection on ipad
12 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hey Darren,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thanks so much good service and helpful…
Thanks so much good service and helpful
Thanks Harvey
3 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hey Wesam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Harvey helped us again with a mistake…
Harvey helped us again with a mistake on the billing of the broadband contract.
3 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hey Zaid,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.