Super knowledgeable, kind and helpful team. Frustratingly I had lost my phone abroad which made everything more complicated than normal with re-issuing my SIM. Paolo, Alex and Yameen were incredibly... Ver mais
A empresa respondeu
Localização
Alterar localização16 Calverley Road, TN1 2TB Tunbridge Wells, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I went into Vodafone because I was having some issues with apps on my phone, a gentleman called Diogo helped me. He was so patient and fixed the problem before I left.
A empresa respondeu
i went to the store last week thursday for help trying to get back into my gmail after i lost access to my playstore account. i spoke Alex about it and he had it sorted out in less than 15 mins. frien... Ver mais
A empresa respondeu
Dan was helpful and thorough and explained everything really well. He got us up and running with phone contracts (including transferring our numbers which was slightly complicated!) as well as new br... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Tunbridge Wells
Escrito pela empresa
Informações de contacto
16 Calverley Road, TN1 2TB, Tunbridge Wells, Reino Unido
4,9
Excelente
319 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Outstanding service
Very good. Polite. Informed and professional service. All explained and clear Saf was a star and Paola too.. best in Tunbridge Wells by far
20 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - Tunbridge Wells
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Dan has been amazing
Dan has been amazing. He was patient and explained everything really well so we understood the next steps. We have never had such good service
17 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hi Lorraine. Thank you for your review for Dan. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amado helped me with network settings
Amado helped me with network settings
15 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Thank you for your lovely feedback and it's great to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Went into the Vodafone store in…
Went into the Vodafone store in Tunbridge Wells and Saf was brilliant!
9 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hey Jacqueline,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Tunbridge Wells
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Great customer service from Phoebe in…
Great customer service from Phoebe in Tunbridge Wells today, thank you!
7 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
We're happy to hear that you had such a positive experience! Thank you for taking the time to share your feedback; we appreciate it greatly.
Thanks,
Vodafone Social Media Team
Amadeo helped me buy new phone
Amadeo helped me buy new phone
6 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Thank you Harvey! …
From the moment my son and I walked into the shop, Harvey was fantastic. He greeted us with a warm “good morning” and immediately made us feel welcome. He took great care of us throughout, even taking the time to build a lovely rapport with my son, which I really appreciated.
Harvey not only upgraded both my and my daughter’s accounts with a much better deal, but he also set up my son’s very first account—which he was absolutely thrilled about. I usually dread visiting mobile phone shops, but Harvey completely changed that for me.
I would highly recommend seeing him in Tunbridge Wells. Thank you so much, Harvey!
30 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Phoebe was extremely helpful and helped…
Phoebe was extremely helpful and helped me find the best deal I could get, in a friendly and understanding manner. Amazing customer service from her – thank you!
24 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
All staff are super helpful
All staff are super helpful. So grateful for a physical presence and on this visit Saff reassured me that everything I needed to do I had done.
16 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hey Dawn,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amadeo fantastic service following a…
Amadeo fantastic service following a week of hassle with Vodafone online. Amazing guy, really polite, friendly and professional
13 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hey Sarah,
Thanks for the lovely review and fantastic support for Amadeo.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amadeo helped me with sim
12 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hey Qumart,
Thanks for the lovely review and fantastic support for Amadeo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
I received excellent customer service from Phoebe. She was very helpful,friendly and professional and made my visit to the shop worth. She's definitely an asset to the Tunbridge Wells branch.
12 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hey Mayura,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The person I worked with was helpfull…
The person I worked with was helpfull and managed to help me. He explained every step and answered all my enquires, even those unrelated to my problem.
9 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hey Mihai,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Harvey was a wonderful and charming…
Harvey was a wonderful and charming chap, helped me with all my querys.
26 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hey Penny,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very lovely service by Dan!
19 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hey Temi,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Wonderful service
Great communication and detailed explanations. Wonderful service!
19 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hey Toyin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant customer service by Dan
Brilliant customer service by Dan, polite, very knowledgeable and informative
19 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hey Sade,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Saf was super helpful
Saf was super helpful. Made the whole experience very easy. Tunbridge wells store
16 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hey David,
Thanks for the lovely review and fantastic support for Saf.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.