Karl was really helpful advising me on what phone plan to have . I didn’t feel rushed at all . Karl is an asset to Vodafone and interaction with me was pleasant and knowledgeable. .
A empresa respondeu
Teall Street 34, WF1 1QF Wakefield, England, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Karl was really helpful advising me on what phone plan to have . I didn’t feel rushed at all . Karl is an asset to Vodafone and interaction with me was pleasant and knowledgeable. .
A empresa respondeu
Karl was awesome, best customer service i have ever recieved. An absolute credit to the store. Will be back for some more excellent service. George too gave excellent what a pair of legends.
A empresa respondeu
Fantastic gent - Karl - talked me through everything really well and explained everything in a way I understood- happy to be served by him ahain. Top bloke!
A empresa respondeu
Face to face discussion with Sammah in Wakefield store was an honest and personable experience. She was helpful and informative about getting best value from our contracts. A service that went one s... Ver mais
A empresa respondeu
Escrito pela empresa
Teall Street 34, WF1 1QF, Wakefield, England, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Karl was really helpful advising me on what phone plan to have . I didn’t feel rushed at all . Karl is an asset to Vodafone and interaction with me was pleasant and knowledgeable. .

Resposta da Vodafone UK - Wakefield Teall Street
Fantastic gent - Karl - talked me through everything really well and explained everything in a way I understood- happy to be served by him ahain. Top bloke!

Resposta da Vodafone UK - Wakefield Teall Street
I have been in Vodafone today and got my new Iphone ordered excellent service from Karl highly delighted with the gentleman.

Resposta da Vodafone UK - Wakefield Teall Street
Karl was awesome, best customer service i have ever recieved. An absolute credit to the store.
Will be back for some more excellent service. George too gave excellent what a pair of legends.

Resposta da Vodafone UK - Wakefield Teall Street
Karl the assistant was very helpful and made it quick and easy!

Resposta da Vodafone UK - Wakefield Teall Street
Went in just wanting to explore options on a new contract, ended up with a contract and one of if not the best customer experiences I have come across thank you Vodafone Wakefield

Resposta da Vodafone UK - Wakefield Teall Street
Excellent customer service, very helpful and informative.

Resposta da Vodafone UK - Wakefield Teall Street
Excellent customer service. Great friendly team

Resposta da Vodafone UK - Wakefield Teall Street
George in the Wakefield store was absolutely amazing, very efficient and patient sorting out phones for my wife and daughter, would highly recommend! Excellent service

Resposta da Vodafone UK - Wakefield Teall Street
George was super helpful and got us the best deal for our needs. 10 out of 10

Resposta da Vodafone UK - Wakefield Teall Street
Amazing customer service karl was absolutely fantastic thank you for sorting us out 💙

Resposta da Vodafone UK - Wakefield Teall Street
The experience was amazing very welcoming and friendly spoke to Karl he was really helpful and gave a great service would definitely speak to him again

Resposta da Vodafone UK - Wakefield Teall Street
Sammah in the wakefield shop dealt with my query in a professional and polite manner. Thankyou.

Resposta da Vodafone UK - Wakefield Teall Street
Spoke to a lovely young lady Jessica at the Trinity Walk, Wakefield branch. She was very helpful and friendly, would highly recommend.

Resposta da Vodafone UK - Wakefield Teall Street
Sammah has been amazing in her help in trying to sort phone and contract
Many many thanks
11/10 😁😁😁😁😁😁

Resposta da Vodafone UK - Wakefield Teall Street
Visited the Wakefield store today to check about EU roaming ahead of a holiday. Whilst there Jessica and George were able to check all of my Vodafone products. They spent time reviewing everything and I came away with an amazing package. They've saved me a significant amount on my monthly spend, whilst improving my WiFi speed and enabling unlimited minutes and data for my daughter's tariff.
Jessica is relatively new to her role, but was really professional, knowledgeable and helpful. George, as Assistant Store Manager was brilliant in checking everything and was really supportive and encouraging towards Jessica - his mentorship of Jessica was fantastic to watch!
I've had an excellent in store customer experience today and have witnessed an in-store team that works well together to provide the best customer service.
Thanks Jessica and George.

Resposta da Vodafone UK - Wakefield Teall Street
Jess was very attentive while watching and learning the process and transferring data from my old phone to my new phone, a credit to the store.

Resposta da Vodafone UK - Wakefield Teall Street
George was extremely helpful. Fantastic customer service and care. A total 5 star experience!

Resposta da Vodafone UK - Wakefield Teall Street
Absolute first class service from Scott who helped me restore my phone. He explained everything clearly, while also training a new member of staff and managing the expectations of other customers waiting. A huge thank you.

Resposta da Vodafone UK - Wakefield Teall Street
Absolutely brilliant
Really good
Helpful simply the best

Resposta da Vodafone UK - Wakefield Teall Street
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