Karl was really helpful advising me on what phone plan to have . I didn’t feel rushed at all . Karl is an asset to Vodafone and interaction with me was pleasant and knowledgeable. .
A empresa respondeu
Localização
Alterar localizaçãoTeall Street 34, WF1 1QF Wakefield, England, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Karl was awesome, best customer service i have ever recieved. An absolute credit to the store. Will be back for some more excellent service. George too gave excellent what a pair of legends.
A empresa respondeu
Fantastic gent - Karl - talked me through everything really well and explained everything in a way I understood- happy to be served by him ahain. Top bloke!
A empresa respondeu
Face to face discussion with Sammah in Wakefield store was an honest and personable experience. She was helpful and informative about getting best value from our contracts. A service that went one s... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Wakefield Teall Street
Escrito pela empresa
Informações de contacto
Teall Street 34, WF1 1QF, Wakefield, England, Reino Unido
4,9
Excelente
213 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Karl & Sammah; Great customer experience!
Great customer experience buying a phone from the Wakefield store today. Returning on Wednesday to purchase an LTE watch to pair with it. Excellent advice and expertise demonstrated by Karl & Sammah across multiple visits, coupled with exemplary patience and a thorough understanding of my needs and requirements. Highly recommended!
15 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Wakefield Teall Street
Hey Chris,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sammah was really helpful and patient…
Sammah was really helpful and patient with my cjallenges
11 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Wakefield Teall Street
Hey Paul,
Thanks for the lovely review and fantastic support for Sammah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wakefield Store
Karl and George were extremely helpful and welcoming. In particular Karl was very knowledgeable and didn’t make me feel stupid when I was asking simple questions. I had previously tried to upgrade my phone over the phone, but I much prefer attending instore.
Karl is a credit to your company, down to earth and uses jargon free language making things easier to understand.
13 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Wakefield Teall Street
Hey Gavin,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Karl and George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Karl great customer service, Wakefield
Karl gave a first class customer service today, nothing was too much trouble. He looked at various options to give us the best deal available. A real credit to the Wakefield office and your organisation.
9 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Wakefield Teall Street
Hi Gill,
Thank you so much for your wonderful review and the amazing support you’ve shown for Karl —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Sammah was very helpful from the start
Sammah was very helpful from the start, she greeted us with a friendly welcome and helped us find the best plan for my husband and myself. We told her we were on a budget and she helped find us plans that fit. Our experience was smooth and easy. Karl was also very helpful and friendly.
7 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Wakefield Teall Street
Hey Jessica,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The adviser was very professional and…
The adviser was very professional and explained really well. He gave me full details of all the offers explaining them really well. It was great experience
3 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Wakefield Teall Street
Hey Anne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Karl was as helpful as he could be and…
Karl was as helpful as he could be and navigated me through the process in language I understood.
2 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Wakefield Teall Street
Hi Kathy,
Thank you so much for your wonderful review and the amazing support you’ve shown for Karl —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Our very smooth purchase
George is very knowledgeable about the products he discussed with us. He made us feel comfortable with our purchase and took the time to explain all aspects of our choice. He’s very patient and most pleasant to speak to. Thank you for your kind service George.
1 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Wakefield Teall Street
Hey Erica,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
George was very helpful with my enquiry…
George was very helpful with my enquiry and went above and beyond to enable me to switch to broadband with Vodafone.
1 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Wakefield Teall Street
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Fantastic experience…
Great helpful advice given by assistant ensuring my visit. Excellent shopping experience and would recommend this Wakefield branch.
29 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Wakefield Teall Street
Hey Jeffrey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
George in the Wakefield branch gives…
George in the Wakefield branch gives excellent service. We came back for another phone from him because he is extremely helpful & explains how everything works & the plan. He is an asset to the company.
29 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Wakefield Teall Street
Hey GRAHAM,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Lovely guy Karl
Lovely guy. Karl. Great honest customer service.
Makes a mean brew and the best home made cookies on offer too... 😂 ( Joking )
16 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Wakefield Teall Street
Hey Jo,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Outstanding customer service and very…
Outstanding customer service and very helpful information from Karl. Thank you!
11 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Wakefield Teall Street
Hey Becky,
Thanks for the lovely review and fantastic support for Karl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service, efficient and friendly
9 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Wakefield Teall Street
Hey Amanda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Came in to enquire about moving from our previous provider. Karl was really helpful and very friendly and helpful was able to get me and the Mrs a great deal.
9 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Wakefield Teall Street
Hey Robert,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Karl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super friendly
Sarma was super friendly! Very helpful and Karl was great as well top marks!
9 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Wakefield Teall Street
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Karl was amazing and helped me very…
Karl was amazing and helped me very much with multiple things . Karl was a great help with helping me not only making the process so quick and painless . He additionally helped me when my email was hacked .
6 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Wakefield Teall Street
Hi Alicia,
Thank you so much for your wonderful review and the amazing support you’ve shown for Karl —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
First class service from Ian
First class service from Ian. Helped get my number transferred over from o2 were your customer service had failed.
13 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Wakefield Teall Street
Hey Simon,
Thanks for the lovely review and fantastic support for Ian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
We were served by Karl who customer…
We were served by Karl who customer service was absolutely brilliant so helpful and explained everything to a high standard. Thank you so much Karl
9 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Wakefield Teall Street
Hey Dianne,
Thanks for the lovely review and fantastic support for Karl.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ian, Store Manager
Ian, the store manager ably took over from one of his helpful and awesome colleagues and went through some options in the problem-solving and resourcing department. He simultaneously chatted with me about life in general and sorted the GigaCube, including putting the SIM in for me. His attention and help is much appreciated.
5 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Wakefield Teall Street
Hey Jo,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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