Vodafone UK - Waltham Cross Opiniões 

154
•
TrustScore: 5 em 5

4,9

2 High Street, EN8 7BY Waltham Cross, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great experience during our visit. Ecem and Auguzt were very patient and kind to take us in right before closing and stayed with us for an hour to get us the best deal. They stayed overtime on a Satur... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Today I attended Waltham Cross Vodafone and was attended to buy Daniel and his manager Raul. I was stress when I arrived as a result of losing my phone.Daniel was able to regulate my stress with his e... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Amazing service at Vodafone Waltham Cross. I was treated incredibly in store when looking to upgrade my device. They got me nearly £900 for trading in my old phone! I'm now super excited and grateful... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Talking to Raul, he was very helpful though the problem hasn't gone away but I do believe, at the moment it is better

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • 2 High Street, EN8 7BY, Waltham Cross, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

154 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(154)

42 851 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Verii godd hepyy

21 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Waltham Cross

Resposta da Vodafone UK - Waltham Cross

Hey Krasio,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Verry nice staf

20 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Waltham Cross

Resposta da Vodafone UK - Waltham Cross

Hey Mesut,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very helpful

Very helpful and friendly service 😊

15 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Waltham Cross

Resposta da Vodafone UK - Waltham Cross

Hey Selda,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service 100% thank you

Excellent service 100% thank you

12 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Waltham Cross

Resposta da Vodafone UK - Waltham Cross

Hey Julia,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Really helpfully tried his best to help…

Really helpfully tried his best to help will definitely return for contract renewal

12 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Waltham Cross

Resposta da Vodafone UK - Waltham Cross

Hey Mus,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Narmada so very helpful and friendly

Narmada so very helpful and friendly , efficient and kind

12 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Waltham Cross

Resposta da Vodafone UK - Waltham Cross

Hey Sue,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 1 em 5 estrelas

Awful customer service

Worst customer service ever. Received texts, emails and even a letter through the post about upgrade. Tried to speak someone re changing apt but no.. because I had forgotten my pin. Gave my email, phone, mothers maiden name, my dob, my address even my sort code associated with account but no!! Still not enough. What else can I give? Now apt has been cancelled as I’ve not been in touch to confirm??!!!

12 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Waltham Cross

Resposta da Vodafone UK - Waltham Cross

Hey,

I apologize for the issues you've been experiencing with upgrade. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the teams by calling 191 or 0333 304 0191 or speaking to them via Live Chat here: vodafone.uk/2LCJiTm.

If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Mert has been such an amazing person…

Mert has been such an amazing person and have helped me out in all my problems with Vodafone. We need more of him with Vodafone or people won’t use this network!

8 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Waltham Cross

Resposta da Vodafone UK - Waltham Cross

Hey Ozlem,

Thanks for the lovely review and fantastic support for Mert.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great Experience

The reception was great, and the insights of Ellen Boadu were very helpful in securing a good deal on both my SIM and phone contract.

3 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Waltham Cross

Resposta da Vodafone UK - Waltham Cross

Hey Richard,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Prince was very knowledgeable and …

Prince was very knowledgeable and attentive and tried his best to answer my question re roaming costs. But sadly was unable and advised me to call 191 and if still not sorted coms back to see him.

6 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Waltham Cross

Resposta da Vodafone UK - Waltham Cross

Hey Chrissie,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Nagma was really helpful today.

5 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Waltham Cross

Resposta da Vodafone UK - Waltham Cross

Hey Dete,

Thanks for the lovely review and fantastic support for Nagma.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Went into the store with an issue and…

Went into the store with an issue and the issue was resolved very quickly, with brilliant customer service. (Nagma served us.)

3 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Waltham Cross

Resposta da Vodafone UK - Waltham Cross

Hey there,
Thanks for the lovely review and fantastic support for Nagma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Thanks to Magma today she helped me…

Thanks to Magma today she helped me today to sorted out my new contract. Am so happy

3 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Waltham Cross

Resposta da Vodafone UK - Waltham Cross

Hey Lira,

Thanks for the lovely review and fantastic support for Magma.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

She is amazing,Thank you

She is amazing,Thank you

1 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Waltham Cross

Resposta da Vodafone UK - Waltham Cross

Hey Katarzyna,

This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I visited Vodafone store today

I visited Vodafone store today, the lady called Nagma. She was so good throughout the service. Will visit again. She is exceptionally good.

23 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Waltham Cross

Resposta da Vodafone UK - Waltham Cross

Hey Fauzia,

Thanks for the lovely review and fantastic support for Nagma.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Best customer service rep

Very nice and polite and caring. Nagma

23 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Waltham Cross

Resposta da Vodafone UK - Waltham Cross

Hey Hafizu,

Thanks for the lovely review and fantastic support for Nagma.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very helful staff at waltham cross…

Very helful staff at waltham cross branch

19 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Waltham Cross

Resposta da Vodafone UK - Waltham Cross

Hey Oktay,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Ellen was focused and rectified serious…

Ellen was focused and rectified serious mistakes made by lady who opened the account with me. I felt I shouldn't have had to go to a shop to make the alterations since it was incompetence by Vodafone staff that caused the issue. Did write to CEO with proof of mistake made but never received a reply of any sort which just demonstrates ignorance on part of Vodafone management

10 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Waltham Cross

Resposta da Vodafone UK - Waltham Cross

Hey Catherine,

Thanks for the lovely review and fantastic support for Ellen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I came to the voda phone today for help…

I came to the voda phone today for help with my phone and a charming lady called Nagma Helped me so much and resolved all the problems with my phone. You are very lucky to have this lady in your company.

8 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Waltham Cross

Resposta da Vodafone UK - Waltham Cross

Hey Jonathan,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Nicole and Prince at Waltham Cross …

Nicole and Prince at Waltham Cross gave a 1000% to sort out my changeover from apple to Android the advice and the help setting up including help with transfers of apps etc was second to none. What a fabulous team a credit to vodaphone. I will recommend this shop to all my friends

22 de março de 2025
Opinião espontânea
logótipo da Vodafone UK - Waltham Cross

Resposta da Vodafone UK - Waltham Cross

Hi John,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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