Great experience during our visit. Ecem and Auguzt were very patient and kind to take us in right before closing and stayed with us for an hour to get us the best deal. They stayed overtime on a Satur... Ver mais
A empresa respondeu
Localização
Alterar localização2 High Street, EN8 7BY Waltham Cross, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Today I attended Waltham Cross Vodafone and was attended to buy Daniel and his manager Raul. I was stress when I arrived as a result of losing my phone.Daniel was able to regulate my stress with his e... Ver mais
A empresa respondeu
Amazing service at Vodafone Waltham Cross. I was treated incredibly in store when looking to upgrade my device. They got me nearly £900 for trading in my old phone! I'm now super excited and grateful... Ver mais
A empresa respondeu
Talking to Raul, he was very helpful though the problem hasn't gone away but I do believe, at the moment it is better
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Waltham Cross
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
2 High Street, EN8 7BY, Waltham Cross, Reino Unido
4,9
Excelente
154 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Nichole was really good
Nichole was really good, she explained everything in detail. Sorted our my account issues and found me a very good and competetive deal.
8 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Waltham Cross
Hi Christopher,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Excellent customer service from Nichole… Nichole
Excellent customer service from Nichole today
Restored my faith in Vodafone !
7 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Waltham Cross
We really appreciate the positive words, Julie! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Prompt resolution and communication
Prompt resolution and communication
3 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Waltham Cross
Hi Isaac,
Thank you for taking the time to review, it's great to hear your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The customer service was excellent and…
The customer service was excellent and the lady I meet was very helpful. She resolved the issue for me
19 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Waltham Cross
Hi Franklin,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The staff all 3 of them was wonderful very painshon with me
They have plainsong with me explaining what to do and how this am glad I went in the store today at my age I don't know how to start asking for what I wanted and all 3 of them was great August Ellie and Chaors I had to call my daughter and let her know how wonderful they were.
15 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Waltham Cross
Hi Dalrina,
Thank you for taking the time to leave us a 5 star review and the amazing feedback about the store team, we really appreciate it.
Thanks,
The Vodafone Social Media Team
I am very pleased
I am very pleased
I come to this store often for tech help and phone information
I will always come to see Ellie for all my needs but the whole team always chips in to make sure I feel most welcome !
28 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Waltham Cross
Hi Audrey,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Best Vodafone ever !
Great experience in the Waltham cross store. The whole team was incredibly friendly and welcoming.
Ellie, Mert and Auguzt were chatty and welcoming and went above and beyond to sort all my issues.
28 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Waltham Cross
Hi Asli,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Waltham Cross
Hey Irena, It's awesome to see that one of our team offered you such amazing service today 😊
Thanks, The Vodafone Social Media team
Very helpful Staff - New SIM sorted!
I went into the Waltham Cross branch to set up a new VOXI sim and Charis helped me get it sorted. Excellent service and a very quick process!
13 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Waltham Cross
Hi Jake,
What super feedback for Charis! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
ELLIE CHARIS AND MERT Provided an…
ELLIE CHARIS AND MERT Provided an excellent service for myself and my sister. They were so upbeat and friendly, it's so lovely to deal with people who are actually so happy in their job
Thank you all so much
9 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Waltham Cross
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Best store ever
I have had an amazing experience with Vodafone in Waltham Cross .
I struggle with learning difficulties and Ellie made the whole experience so easy for me and helped provide me all the information I needed
Mert and Auguzt also helped me out. The whole team is outstanding and I could not recommend them more.
27 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Waltham Cross
Hey Wayne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
August at the Waltham cross branch was…
August at the Waltham cross branch was absolutely wonderful in his communication and explaining of an issue faced with my service. One of the best experiences received from an advisor ever. I and many helpful tips were given.
18 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Waltham Cross
It's great to see August took their time to get to the bottom of your issue and sort everything out for you Anthony.
Thanks for your feedback, The Vodafone social Media team
Mert and the other staff were very…
Mert and the other staff were very helpful, informative and polite.
Mert explained all about the new phone I purchased and has excellent communication.
16 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Waltham Cross
Hi Mary,
Thanks for taking the time to share this positive feedback with us!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Ellie was extremely helpful not only…
Ellie was extremely helpful not only did she help me with my dongle request but saved me money on my mobile contract which I did not even know I was eligible for!
15 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Waltham Cross
Hi ,
Thank you so much for taking the time to leave us a 5 star review and thank you for the great feedback about Ellie helping you and getting you a new contract.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Patrick was extremely helpful and made…
Patrick was extremely helpful, and made sure I left the store happy.
He endeavoured to give me an excellent service and definitely went the extra mile, you don't see this much anymore in customer service, thank you Patrick
19 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Waltham Cross
Hi Collyn!
Thanks for taking the time to highlight what an amazing service Patrick provided!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Patrick was amazing very professional …
Patrick was amazing very professional and informative. Made the process easy broke it down making it more easy to understand. Very pleasant experience
12 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Waltham Cross
Hi Sev,
This is a great review for Patrick. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Positive experience with friendly staff…
Positive experience with friendly staff willing to help & guide you.
Wouldn't hesitate to recommend & visit again.
10 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Waltham Cross
Hi Carole. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Popped into the WC branch for the first…
Popped into the WC branch for the first time today as I’m on work in the area and needed an issue rectified. I’d called the customer service prior to going in and the CSA was extremely rude. On entering the WC store I was greeted very nicely by the store manager Leonard who assisted me with the issues I had to deal with, no issues at all. Fatima was also very lovely and willing to assist and have an actual human conversation!
They called the CSA department for me and handled my issue as they could see how stressed I was. Obviously I spoke to the CSA and confirmed who I was etc but overall they handled my issue with ease and I’m so grateful. Fatima and Leo thank u ❤️
24 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Waltham Cross
Hi Chanelle. Thank you for your review for Leonard and Fatima. Minus your experience prior to your store visit, it's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Waltham Cross
Hi Michael,
Thank you for taking the time to review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Leonard has been great and really…
Leonard has been great and really supportive
Will attend again
Teryy
14 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Waltham Cross
Hi Terry,
We appreciate your feedback and kind words about Leonard. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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