I recently bought the new iPhone 18 Pro and it was faulty so I took it to Vodafone Walton on Thames to return it and reorder. There were complications in doing this, related to retaining the old phon... Ver mais
A empresa respondeu
11 High Street, KT12 1DG WALTON-ON-THAMES, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I recently bought the new iPhone 18 Pro and it was faulty so I took it to Vodafone Walton on Thames to return it and reorder. There were complications in doing this, related to retaining the old phon... Ver mais
A empresa respondeu
Had a problem with a rogue app blocking my phone so popped into Vodafone in walton on thames and a very helpful chap called Amramadam fixed it for me straight away. Great service. Really helpful.
A empresa respondeu
Daryl was extremely helpful and professional throughout. He explained everything as he went along and helped my father and I to obtain the best deal for our home broadband and monthly phone tariffs. W... Ver mais
A empresa respondeu
Daryl was super-helpful regarding a smartphone and a wireless charger - BIG thanks for explaining clearly and courteously! I’ve spoken to him previously (about my son’s first mobile plan) - and again... Ver mais
A empresa respondeu
Escrito pela empresa
11 High Street, KT12 1DG, WALTON-ON-THAMES, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Daryl was super helpful and solved all my problems. He had patience and was super helpful, thank you!
Give that man a pay rise!

Resposta da Vodafone UK - Walton on Thames
Daryl at Vodaphone Walton on Thames demonstrates outstanding personal qualities and professional customer service. Thanks Daryl.

Resposta da Vodafone UK - Walton on Thames
Amar was the best and an asset to Vodafone

Resposta da Vodafone UK - Walton on Thames

Resposta da Vodafone UK - Walton on Thames
I want to say a huge thank you to Amar at Walton on Thames Vodaphone store. I’m 83 and needed a new phone. Amar guided me through all my choices with ease, patience and was hugely informative. Thank you Amar!
Geraldine

Resposta da Vodafone UK - Walton on Thames
Daryl was amazing super helpful and lovely

Resposta da Vodafone UK - Walton on Thames
Helpful and comprehensive service by Daryl. Thank you.

Resposta da Vodafone UK - Walton on Thames
Thanks to Daryl for patient helpful and clearly explained service.

Resposta da Vodafone UK - Walton on Thames
Really happy with the experience,Richard and team were very helpful and supportive and resolve an issues i was having with my phone. Thank you Richard

Resposta da Vodafone UK - Walton on Thames
Richard was really helpful. He fixed my issue that I had been trying to fix over the phone with Vodafone for 3 days. He was really patient and helpful. Thank you so much!

Resposta da Vodafone UK - Walton on Thames
Daryl at walton on thames was so friendly and helpful. Very efficient and quick

Resposta da Vodafone UK - Walton on Thames

Resposta da Vodafone UK - Walton on Thames
Darren and Amendra were very patient and kind while explaining all to me.

Resposta da Vodafone UK - Walton on Thames
Daryl was really helpful in finalizing my order and assisting to choose accessories .

Resposta da Vodafone UK - Walton on Thames
Boy done good. Amar helped me out to sort out the bill and the plan renewal. Great service

Resposta da Vodafone UK - Walton on Thames
We walked in and found an absolute star. Daryl was extremely helpful, professional, and knowledgeable. His amazing customer service attitude will ensure that we not only visit again, but will change to Vodafone for all our families phones ASAP. This is old fashioned customer service which wins loyal customers.

Resposta da Vodafone UK - Walton on Thames
Vodafone Walton-on-Thames are the best, Every time I go into the store for anything the whole team is extremely helpful, even when I've popped in for the littlest thing and witnessed them deal with a difficult customer or situation they deal with it very professionally. They are also very fun and down to earth people, it would be a shame to see this team go. Thank you Hammad, Amar, Richard and Daryl for making my day better.

Resposta da Vodafone UK - Walton on Thames

Resposta da Vodafone UK - Walton on Thames
Pop in to the Vodafone shop for a review of my account and to check my main phone that was not working properly
Had an amazing service, Richard patiently explained and sorted out my account and I left the shop with a great deal and paying less
Thank you Richard
Thank you Vodafone

Resposta da Vodafone UK - Walton on Thames
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.