Needed a long overdue upgrade on phone si decided on a change to Vodaphone. Spoke to Tom who explained everything so well. I also transferred my broadband over at the same time. Equipment arrived qu... Ver mais
A empresa respondeu
102 The Mall, The Golden Square Centre, WA1 1QE Warrington, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Needed a long overdue upgrade on phone si decided on a change to Vodaphone. Spoke to Tom who explained everything so well. I also transferred my broadband over at the same time. Equipment arrived qu... Ver mais
A empresa respondeu
Tom was very helpful indeed in helping me to upgrade my phone. He explained everything to a high standard. He then went on to check my internet charges and managed to bring my costs down!!! Thank you... Ver mais
A empresa respondeu
Amazing customer service from Joe, Karl, Jake in the Warrington Store! Life savers with a real joint effort on transfering data and helping with the impossible task of no screen use! Cannot thank you... Ver mais
A empresa respondeu
We went into the store and greeted by Jake. My mum had the same phone contact for years unknowingly this was done by a a 3rd party and not through Vodafone themselves. Jake was very good explained w... Ver mais
A empresa respondeu
Escrito pela empresa
102 The Mall, The Golden Square Centre, WA1 1QE, Warrington, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service, very helpful and very quick.

Resposta da Vodafone UK - Warrington
Karl and Izzy were extremely helpful and knowledgeable. I got a great deal and helped with the set up side of things too! Thanks guys! Highly recommend!

Resposta da Vodafone UK - Warrington
Would like to say a massive thank you to Matt!
I bought myself a phone and contract via vodaphone last night but I have faced difficulties with this.
Matt was nothing short from superb, I can’t thank him enough!

Resposta da Vodafone UK - Warrington
Very helpful and ploite and solves problems. Customer service is good andxstaff.

Resposta da Vodafone UK - Warrington
A couple of minor hiccups with phone delivery, but the store staff have helped throughout the process and have been very pleasant

Resposta da Vodafone UK - Warrington
Matthew from Warrington branch was very patient, attentive and professional. He understood what we wanted, explained the process and carried out the data transfer proficiently.

Resposta da Vodafone UK - Warrington
Joe and Jake were very helpful in store, explained everything and helped to transfer data from old phones to new one. Very happy with the service and cost of upgrade

Resposta da Vodafone UK - Warrington
Great customer experience from Joe and Jake, explained everything and made the transferring of phone really easy. Well recommended.

Resposta da Vodafone UK - Warrington
Tom at the Warrington branch was fantastic - welcoming, kind and friendly. He explained everything, answered all our questions and helped us to get the best deals. He is a credit to Vodafone.

Resposta da Vodafone UK - Warrington
Customer service was excellent, a great help

Resposta da Vodafone UK - Warrington
The customer service from Joe has been really expectional, he was so helpful and nothing was too much trouble.
I attended the store to purchase my new phone and needed to go back in the following day. Both times the customer service was exceptional.

Resposta da Vodafone UK - Warrington

Resposta da Vodafone UK - Warrington
Excellent experience once again upgrading my phone. Tom was extremely helpful and knowledgeable helping get the right package for me give excellent information to a non tech savvy person.

Resposta da Vodafone UK - Warrington

Resposta da Vodafone UK - Warrington
Experience very professional
Very helpfull

Resposta da Vodafone UK - Warrington

Resposta da Vodafone UK - Warrington
Izzy helped me so much with all my tecknical issues. He has excellent customer service skills, he patiently actively listened to my practical issues, provided physical assistance via my phone and apps concluding with information and advice about a separate query re what turned out to be an eSIM for my upcoming South Africa holiday.
He is an asset to your organization and will be a major reason why I will continue to be a Vodaphone customer.
Thank you soo much Izzy

Resposta da Vodafone UK - Warrington
Absolutely first class service supplied by a superb team at the Warrington store..

Resposta da Vodafone UK - Warrington
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