Needed a long overdue upgrade on phone si decided on a change to Vodaphone. Spoke to Tom who explained everything so well. I also transferred my broadband over at the same time. Equipment arrived qu... Ver mais
A empresa respondeu
102 The Mall, The Golden Square Centre, WA1 1QE Warrington, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Needed a long overdue upgrade on phone si decided on a change to Vodaphone. Spoke to Tom who explained everything so well. I also transferred my broadband over at the same time. Equipment arrived qu... Ver mais
A empresa respondeu
Tom was very helpful indeed in helping me to upgrade my phone. He explained everything to a high standard. He then went on to check my internet charges and managed to bring my costs down!!! Thank you... Ver mais
A empresa respondeu
Amazing customer service from Joe, Karl, Jake in the Warrington Store! Life savers with a real joint effort on transfering data and helping with the impossible task of no screen use! Cannot thank you... Ver mais
A empresa respondeu
We went into the store and greeted by Jake. My mum had the same phone contact for years unknowingly this was done by a a 3rd party and not through Vodafone themselves. Jake was very good explained w... Ver mais
A empresa respondeu
Escrito pela empresa
102 The Mall, The Golden Square Centre, WA1 1QE, Warrington, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
During a short trip into Warrington, I met a member of the Vodafone team; Jake, who dealt with my issue professionally and proactively. We hit a small bump along the way with IT but this was quickly rectified. Thank you very much to Jake and the team for their help in getting me a better deal and updating my preferences. Give the guys a raise!

Resposta da Vodafone UK - Warrington
Matthew was extremely helpful to day setting up my new iPhone.

Resposta da Vodafone UK - Warrington
Very friendly and professional service by Tom at the Warrington shop. The online store assistant Becky was also excellent.

Resposta da Vodafone UK - Warrington
I always see Jake whenever i have a problem and to set up my son's phone on family link. He's a tech wizz and so helpful .

Resposta da Vodafone UK - Warrington
Matthew was really helpful and efficient upgrading my phone and transferring the data

Resposta da Vodafone UK - Warrington
I visited the Vodaphone Warrington store today as my phone was glitching and wasn't operating properly. The store was busy, yet I was acknowledged within in a few minutes and was given a seat whilst I waited (I noticed this occurred for a number of customers after me, excellent customer service). Knowledge and service provided by Joseph today was superb. I cannot recommend the staff at this store highly enough, every time I have visited I have always received exceptional service. We have recently moved to Vodaphone as a broad band provider now and the switch over was seamless.

Resposta da Vodafone UK - Warrington
Izzy was great. Really knowledgeable and personable. Definitely recommend.

Resposta da Vodafone UK - Warrington
Positive and informative. Excellent experience l.

Resposta da Vodafone UK - Warrington
So helpful. listened to my problems and sorted everything out for me. Very patient.

Resposta da Vodafone UK - Warrington
Really helpful staff when I was having problems with my phone, good advice and 100% recommend

Resposta da Vodafone UK - Warrington
Went in needing an upgrade and the staff couldn't have helped any more than they did, they say and explained everything down to the smallest of details and made sure I knew exactly what has happening, they also made sure I got the best deal possible for what I wanted showing me all the different deals. Genuinely couldn't have asked for better

Resposta da Vodafone UK - Warrington
Fantastic service felt well looked after and comfortable. Tom looked after me and was extremely knowledgable 👍

Resposta da Vodafone UK - Warrington
Matt was really helpful upgrading my phone.

Resposta da Vodafone UK - Warrington
Just wanted to say Karl, was great he listened to my needs, explained the packages and how they worked. I am very happy with the service and wouldn’t hesitate to recommend Karl and Vodafone Warrington

Resposta da Vodafone UK - Warrington
Called in store for some advice on plans as I had been out of contract for over a year. Spoke to a great member of staff who went through all of my options and gave me a great deal. I left with a new plan and a new phone and im very happy.

Resposta da Vodafone UK - Warrington
I had a great experience at the Vodafone store thanks to Jake. I came in to trade in my Google Pixel 10 Pro for the Samsung Galaxy Z Fold 7, and he made the entire process smooth and stress-free. Jake was incredibly patient and took the time to walk me through every detail, making sure I fully understood my options and the features of the new device.
He explained everything clearly and thoroughly, without ever making me feel rushed or overwhelmed. His professionalism and attention to detail really stood out, and it was obvious that he genuinely wanted to help me make the right choice.
Thanks to Jake, what could have been a complicated upgrade turned into a really positive experience. I truly appreciate his diligence and excellent customer service!

Resposta da Vodafone UK - Warrington
We have used this store for years, and the reason we keep coming back is the professionalism, friendliness and help that we receive from the staff, with a big shout out for Jake who has the patience of a saint dealing with us.
Would never go anywhere else for our phones.
Well done Warrington store!

Resposta da Vodafone UK - Warrington

Resposta da Vodafone UK - Warrington
Jake was absolutely amazing - super efficient service. Thank you very much 🙌

Resposta da Vodafone UK - Warrington
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