Suvansh was amazing … i arrived ar the store with an e sim issue due to recievjng a new phone .. … he went beyond the call of duty to make sure all was fixed . Excellent service
A empresa respondeu
Localização
Alterar localização52b The Harlequin, WD17 2TL Watford, GB
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Leia as opiniões dos outros
Saj in Watford branch always help me and take care of me as a customer. Wether it's changing or updating contract, changing payment date, helping with quiries, he always helps professionally. I... Ver mais
A empresa respondeu
Needed to update phone & package. Been with Vodafone for 7years,-always had excellent service &help with tech questions over phone and impressed with service in Watford shop last week & yesterday, by... Ver mais
A empresa respondeu
I visited the Vodafone Watford branch after having a poor experience with EE, and I was assisted by Sajid. What an exceptional member of staff. He was polite, patient, and took the time to really... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Watford experience
Escrito pela empresa
Informações de contacto
52b The Harlequin, WD17 2TL, Watford, Reino Unido
4,9
Excelente
206 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Vali was a super star
We had a very complex situation and went to Vodafone store in Watford and we were served by Vali who was extremely helpful and patient and resolved our query with utmost professional experience
Highly recommended
Thank you Vali
15 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Every thing was good jay was helpful
Every thing was good jay was helpful
12 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Hey Kath,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Valentin - EXCELLENT customer service
Valentin helped us in the store in Watford yesterday and was with us for over two hours . I can’t thank him enough for his efforts . We came away with 2 new phones and all 5 of our SIM deals updated and improved .
AMAZING CUSTOMER SERVICE ! Would highly recommend going in store - it makes a HUGE difference. THANK YOU VALENTIN - see you in a couple of years - you may need that time to recover ; )!
8 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Hey Sam,
Thanks for the lovely review and fantastic support for Valentin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Suvansh the sales man was so helpful…
Suvansh the sales man was so helpful aftercobsidering I had lost my phones and was in distress. He managed to arrange a replacement sim and explained that buying a new phone from Vodafone was the best option and most cost effective.
16 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Hey Harish,
Thanks for the lovely review and fantastic support for Suvansh.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Always a great experience at this…
Always a great experience at this Vodafone store at Watford, specially Saj who has served us since over a decade now, always helpful always smiling
Thank you
23 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Hey Durim,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Frohar at Watford store did an amazing…
Frohar at Watford store did an amazing work changing data from my iPhone to my wife’s iPhone spending time and care
She was superb
Hugh Crawford
24 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Hey Sylvia,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Watford Vodafone Store team is great
We went to Watford Vodafone Store, as we needed assistance with getting a replacement Sim Card, and Saj the senior store manager I guess gave very good assistance and was very very helpful
Thank You to the whole team for the support
22 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Hey Jalpa,
Thanks for the lovely review and fantastic support for Saj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I was so stressed trying to resolve my…
I was so stressed trying to resolve my issues regarding my data and I visited Vodafone store in Watford and Jay was a star he had my phone back up and running in no time . He was very patient and polite.
21 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Hey Joanne,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thanks to Valentine at Watford
Thanks to Valentine at Watford
30 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Hey Jacob,
Thanks for the lovely review and fantastic support for Valentine.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
We had a lovely welcome from Frohar…
We had a lovely welcome from Frohar (Watford Branch).She gave us a clear and detailed overview of the packages and even offered us a discount as existing customers. We were really impressed with her excellent customer service. Frohar is knowledgeable, professional, and truly outstanding at what she does. We would love to recognise her as one of the best in delivering exceptional customer service.
– Hashi & Kasun
22 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Hey Hashendri,
Thanks for the lovely review and fantastic support for Frohar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Frohar saved my life
Frohar saved my life, havenot been in touch with vodaphone for x2 years,she was extremely helpful & understanding.
5 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Watford experience
We're happy to hear that the assistance provided was so helpful and understanding. We appreciate you sharing your positive experience and are grateful for your feedback.
Thanks,
Vodafone Social Media Team
Broadband and One touch switch
Two months ago, I decided to change my broadband provider and switch to Vodafone using One Touch Switch. First of all, my previous provider claimed that Vodafone didn’t notify them about the switching date, so I was charged for two extra months of a service I hadn’t used.
And the service from Vodafone itself has not been good at all. I work from home, so internet stability is essential for me. But I constantly experience dropped connections, where I have to turn off my Wi-Fi and reconnect. Can you imagine how it looks when I’m in the middle of an important meeting call?
I tried to contact the company through the TOBI chatbot. The only reply I received was:
“Unfortunately all of our agents are busy at the moment. Don’t worry, you can try again later.”
But when is “later”? How can I actually get to talk to them? Nobody knows.
Overall, I deeply regret switching. And of course, now I also have to pay an exit fee.
5 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Watford experience
I sincerely apologize for the difficulties you have encountered with our service, and I truly regret the inconvenience caused. If you still need any support please contact our dedicated team that can be reached by calling 0333 304 0191 or via live chat here - https://vodafone.uk/2aDQ1gh. If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 Thanks, Vodafone Social Media Team
Valentin and Alex were so helpful
I came to Valentin with a problem I had. He and Alex were very, very helpful, way and beyond what one would have any right to expect. Great service. Thanks guys
11 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Hey Hikmet,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sajid was great as always
Sajid was great as always. Very helpful and efficient. Been following him for years from o2, to Vodafone, Ee and now Vodafone again. Always recommended my friends and family to him.
8 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Hey Julie,
Thanks for the lovely review and fantastic support for Sajid.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Olly provided exceptional customer service. He took time to thoroughly explain all my options before recommending a plan. He then offered to help and show me how to get set up.
31 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Hey Abdi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great professional and quick service …
Great professional and quick service Tailored to my needs .
Super friendly and knowledgeable.
Highly recommended.Jay and Saj. Super friendly.
19 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Hey Julie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I would just like to say that Sajid was…
I would just like to say that Sajid was excellent in supporting me today. I had ordered what I thought was an upgrade online but turned out to be a new purchase with a new number. I went into the store in Watford and Sajid happily sorted it out for me. Returning the new purchase and sorting out my upgrade. A truly first class customer service experience. Thank you Sajid. Simon
9 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Hey Simon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Saj is very good
28 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Hey Diana,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jay at Vodafone Watford was so helpful…
Jay at Vodafone Watford was so helpful and friendly. He managed to sort out and renew my contract today so professionally. Great customer service and support.
27 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Hey Howyam,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Come to here for help and advice.
Come to here for help and advice.
Mr. Alex is very helpful. Thanks a lot.
25 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Hi Tammy. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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