Went in to renew our contracts last week Had Jordan as our assistant. He was helpful funny professional knowledgeable and nothing was too much trouble Went in today to collect and again he was amazi... Ver mais
A empresa respondeu
Localização
Alterar localização45 Cheese Lane, NN8 1EX Wellingborough, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I needed an upgrade on my phone, and Drew was extremely helpful and friendly. Excellent customer service.
A empresa respondeu
Saffron from Wellingborough store was more than happy to help me with my data transfer from my old phone to my new one, she put me at ease following my negative experience with Northampton store. I wi... Ver mais
A empresa respondeu
Went in store, as trying to use web site/my vodafone was confusing. Karl quickly explained how the seperate phone purchase and air plans worked in terms of billing. We also explored all the options o... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Wellingborough
Escrito pela empresa
Informações de contacto
45 Cheese Lane, NN8 1EX, Wellingborough, Reino Unido
4,9
Excelente
257 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Raj was great
Raj was great. He looked at all options for sims and found me great deal.
5 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Hi Ezekiel,
Thank you for taking the time to leave us a 5 star review! We're glad you are happy with the new deal you got, congrats.
Thanks,
The Vodafone Social Media Team
I popped in there today & they was…
I popped in there today & they was really rude especially the lady I was speaking too had some issue about something but no help at all
1 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Hello, Dean,
Thanks for taking the time to provide feedback on your recent visit in store. It's disappointing to hear that you had a negative experience, as it's always our aim to provide customers with a helpful service. Your feedback is appreciated so that we can do better next time.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Had a really good experience
Had a really good experience, Taya was very understanding and patient. Would definitely recommend to come visit.
18 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Hi,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and to hear about the great customer service provided by Taya.
Thanks,
The Vodafone Social Media Team
Raj was great sorted out new phone for…
Raj was great sorted out new phone for me and family. Thank you
8 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Hi Usman,
This is such a great review for Raj. Thanks for sharing. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very good experience in Vodafone Wellingborough
I had a very good experience in Vodafone Wellingborough. I had a phone in mind to purchase, and was listened to by Raj, who thoroughly recommended some options. I then purchased a phone and charger and went away with what I needed and all was well. This was quite in contrast to a visit I had made on a previous occasion to another branch (which in part was due to the fact that I arrived just before closing time) however that could have been handled much more graciously.
3 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Hey Daniel, I'm really sorry to hear you had a poor experience on your previous visit to one of our stores. But it's great to see Raj was able to improve you opinion on your visit yesterday. I hope you're loving your new phone.
Thanks, The Vodafone Social Media team
Popped into Wellingborough branch and…
Popped into Wellingborough branch and was seen by Saffron and she was excellent helping us upgrade our broadband
6 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Hey ,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
came to upgrade today as dropped my…
came to upgrade today as dropped my phone in water, good service from taya with getting it all sorted and im happy with my new phone. would recommemd taya
5 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Hi christopher,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the good service Taya has given.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Had a fantastic experience with Taya…
Had a fantastic experience with Taya today, a young lady that knows her job inside out gave me a great deal on my daughters upgrade today well done Taya keep up the good work. Will definitely come back to Taya again when my upgrade is required.
4 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Hi Tina,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and you are happy with the deals Taya have given you.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Went into store to get sim card for my…
Went into store to get sim card for my son as he was starting school. Raj discussed the options and advised me on sim only offer I wasn't aware of which saved me money and time.
2 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Hi Anamul. Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Raj helping you saving money on your plan.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Saffron in the Wellingborough branch…
Saffron in the Wellingborough branch could not have been more helpful, I came in with my dad who is a little confused with technology and she explained it in great detail to him and helped us no end, we ended up getting a phone for my mum too, overall it was a brilliant experience
20 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Hello Claire,
It's great to hear about the positive experience which you had with Saffron. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Taya was incredibly helpful
Taya was incredibly helpful, came in for a new phone, she put me in the right direction, recommended all the bits and bobs to ensure my new phone journey goes smoothly also!
Real asset to the team! Thank you
19 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Hi Charlea. Thank you for your review for Taya. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by saffron today
Served by saffron today - good service and very happy with my 2 new deals, good member of the team.
19 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
This is great to see Drak! Thanks for your awesome feedback.
All the best, The Vodafone Social Media team
Tay is fantasic we have dealt with her…
Tay is fantasic we have dealt with her a few times & remains polite & very helpful always getting the best possible deals.
16 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Hello Mark,
Thanks for letting us know what an amazing job Tay did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Raj was great helping setting up our…
Raj was great helping setting up our new voxi sim card and getting us up and running.explain how it works and set up online accout
12 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Hi Shipa,
It's great to hear about your recent experience and feedback. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Went in with a problem with my phone…
Went in with a problem with my phone and saw a lovely gent called Karl who fixed the issues and updated it as a bonus, great service
20 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Hi Sheila. Thank you for your review for Karl. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by taya today to get my new…
Served by taya today to get my new pixel 8 pro. Very good service,friendly and informative. Thank you
20 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Hi Robert. Thank you for your review for Taya. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Got my new phone today with taya,good…
Got my new phone today with taya,good service and happy with my phone
6 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Went into store to query my bil and…
Went into store to query my bil and account payments. Was seen by gentleman Raj. He took his time to explain to me about the loan.
1 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Hi Jason,
Thanks for the great feedback, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Karl
Karl. Wellingborough. A very, very long process of sorting out an account set up by another employee.
Karl went above and beyond, with good humour, and patience.
Thank you.
1 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Hi David,
It's great to hear Karl was able to help you out. If you need anything in the future, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks again, Vodafone Social Media Team
Bad luck comes in 3's (Karl the hero)
Bad luck comes in 3's. Well two's hopefully. I lost two mobiles in 3 weeks. (Who does that right).
Karl at the Wellingborough branch is my saviour. What a fantastic bloke. A true credit to Vodafone, he absolutely gets customer service and went above and beyond to support me. He provided good trustworthy advice, he communicates very well by keeping me informed on the progress of my blocked sim. I urge Vodafone to nurture his customer care talents, he is a true gentleman and it must be recognised. Can't thank you enough. I have been with Vodafone for a decade now and it's Staff like Karl that make me remain a committed Vodafone user. If I could give 10 stars I would.
10 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Hi Dean,
We really appreciate you taking the time to highlight what a great level of service you received. We're so sorry to hear about you losing your phone(s)! Thank you again for your 5 star feedback, we're delighted you got the help you needed and Karl went above and beyond.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
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Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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