Went in to renew our contracts last week Had Jordan as our assistant. He was helpful funny professional knowledgeable and nothing was too much trouble Went in today to collect and again he was amazi... Ver mais
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Localização
Alterar localização45 Cheese Lane, NN8 1EX Wellingborough, GB
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Leia as opiniões dos outros
I needed an upgrade on my phone, and Drew was extremely helpful and friendly. Excellent customer service.
A empresa respondeu
Saffron from Wellingborough store was more than happy to help me with my data transfer from my old phone to my new one, she put me at ease following my negative experience with Northampton store. I wi... Ver mais
A empresa respondeu
Went in store, as trying to use web site/my vodafone was confusing. Karl quickly explained how the seperate phone purchase and air plans worked in terms of billing. We also explored all the options o... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Wellingborough
Escrito pela empresa
Informações de contacto
45 Cheese Lane, NN8 1EX, Wellingborough, Reino Unido
4,9
Excelente
260 opiniões
Sem histórico recente de solicitação de opiniões
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Bad luck comes in 3's (Karl the hero)
Bad luck comes in 3's. Well two's hopefully. I lost two mobiles in 3 weeks. (Who does that right).
Karl at the Wellingborough branch is my saviour. What a fantastic bloke. A true credit to Vodafone, he absolutely gets customer service and went above and beyond to support me. He provided good trustworthy advice, he communicates very well by keeping me informed on the progress of my blocked sim. I urge Vodafone to nurture his customer care talents, he is a true gentleman and it must be recognised. Can't thank you enough. I have been with Vodafone for a decade now and it's Staff like Karl that make me remain a committed Vodafone user. If I could give 10 stars I would.
10 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Hi Dean,
We really appreciate you taking the time to highlight what a great level of service you received. We're so sorry to hear about you losing your phone(s)! Thank you again for your 5 star feedback, we're delighted you got the help you needed and Karl went above and beyond.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Was served again by taya who is an…
Was served again by taya who is an absolute diamond, very helpful & sets up everything thing you need. Wouldn't go anywhere else
8 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Hi Louise,
Thank you for your review. It’s great to hear of your positive experience with Taya. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
A very positive visit to the branch
Recently visited the wellingborough branch to enquire about using my phone abroad. Bradley was extremely helpful, checking my plan & even finding me a cheaper one with a phone upgrade. It was a relatively quick & totally painless experience due to the knowledge & customer service I received from Bradley. He is a credit to the branch.
6 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Hey Sally,
We love to hear this! Thanks for taking the time to share this great review about your experience with Bradley.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
The manager at the Wellingborough…the excellent Raj!
The manager at the Wellingborough store, Raj, was really helpful.
3 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Hi Simon. Thank you for your review for Raj. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Raj was Great
Raj was Great. Help us put with a new deal and transferred all the stuff over from one phone to another. Took alot time for transfer but spent that time health checking out account to make sure everything was righ. Saved us a lot of money. Brilliant service.
2 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
My partner wanted information…
My partner wanted information transferred from one phone to another. Bradley in the Wellingborough Branch looked after her.
He was professional, very helpful and sorted the transfer out quickly and efficiently. He is a credit to the firm and we will definitely go back to Vodaphone because of Bradley. Well done Bradley. 👍🏼👍🏼👍🏼
1 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
fantastic person
fantastic person. Very helpful. I bought my son an iPad for his birthday. He was very nice. I always buy from him if I can.
4 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Hey Monika,
Thanks for this amazing feedback! We're delighted you had such a fantastic experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Still a place for in store purchase!
Went in store, as trying to use web site/my vodafone was confusing.
Karl quickly explained how the seperate phone purchase and air plans worked in terms of billing. We also explored all the options of buying phone outright, SIM only, changes roaming charges, as well as the traditional monthly new phone + SIM upgrade. Ultimately we arrived at a reasonable deal. Additionally, he ran through all the processes for swapping over SIM card, loading data onto new phone, accessories etc. Value added in terms of current product knowledge and offers, what i was trying to achieve, and reduction in time spent on websites, trying to find information. Would recommend.
2 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Hi Stuart,
Thanks for taking the time to leave such a wonderful review. This is exactly what we aim for. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
upgrade my account
Went into store to upgrade my account to sim only. Raj was great and advised me on different packages to suit my needs.
2 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Hi Eric,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
I always get great service and help…
I always get great service and help from the lady in the Wellingborough branch, always so helpful and gets me great deals. I only go in there when she's there as I knew I'll get great service x thank you again x
2 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Hi Melissa,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great customer service
With great knowledge on all products we talked about this young lady is a pleasure to talk to and re sign up with her positive attitude and friendly personality is great
Thanks Taya
1 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Hi Rafik. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Taya is always helpful when I come into…
Taya is always helpful when I come into the Vodafone shop, nothing is ever to much trouble for her and I leave the shop very happy with the service. Thank you.
1 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Hi Julie. Thank you for your review for Taya. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful
I usually do everything online but this time I went into an actual Vodafone store and it was certainly worth it. Karl helped me to choose the right phone and plan and was able to check my usage and see what I required. Really helpful and it was so easy. Also, I immediately took my new phone home with me.
12 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Hi Dean,
Thank you for taking the time to leave your feedback. It's much appreciated! We're delighted to hear you had such a great experience in our store with Karl. Enjoy your new phone!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Always helpful
Raj always looks out for the best deals for myself and my family.
Very helpful and explains all the options leaving you to make the decision on which suites you best.
14 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
I went into Vodafone shop in…
I went into Vodafone shop in Wellingborough for a new phone.
I met a very pleasant young man called Karl,who helped me with my swop over to a new phone.Karl was very helpful.
I give him 10 out of 10 for customer care and relations
11 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Hi Lilian,
We're so happy you had such a positive experience in store and got your phone swap sorted quickly.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Purchase a tablet from Vodafone…
Purchase a tablet from Vodafone Wellingborough.tablet was for my grandad son. manager Raj help me set it allup and explained everything in simple English.
2 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Hi Patrick
Thanks for your review and feedback for Raj and the team.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service
Went into the store today in wellingborough, the lady was extremely helpful with my upgrade ( Taylor), she explained everything clearly.
3 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Hi there,
Thanks for this fantastic feedback. We're glad you managed to find a great deal. Enjoy your upgrade!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Excellent customer service
Excellent customer service. Raj is knowledgeable, patient and explained everything very thoroughly for me to understand. Raj assisted me by sorting out my PAC code transfer and led me through all that l needed to do.
Would definitely recommend.
Many thanks
16 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Hi Chris,
Thank you for your feedback. We're delighted you had such a great experience in store with Raj and managed to get your issue resolved quickly. Thank you for choosing Vodafone.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Absolutely fantastic service very…
Absolutely fantastic service very helpful would recommend coming here.
6 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Hi Anthony,
Thanks for sharing this review for our Wellingborough store. We appreciate your support.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Went into store to get a new phone
Went into store to get a new phone. Raj was great help explaining the packages and the new process with loan agreements. I’ve had bad experience online before which has put me off doing order over the internet. Will always use the store going forward.
2 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Wellingborough
Hey Declan,
Thanks for the lovely review and fantastic support for Raj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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