Great customer service from Claudia today. Went in for home broadband. She made everything very clear an easy. Highly recommended, she deserves another promotion. Outstanding service.
A empresa respondeu
Localização
Alterar localizaçãoUnit 1092-1093 Westfield Shopping Centre, W12 7GB London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I would like to say a big thank you to Jackie for the excellent service. Jackie was very respectful, friendly and helpful throughout, and treated me with great respect and appreciation. Jackie explain... Ver mais
A empresa respondeu
The staff who work at the store super helpful and well trained, I believe the name was Dana who really was patient and helpful to sort out lots of complications on my account. Dana took her time fix... Ver mais
A empresa respondeu
The manager was called higher was absolutely amazing,friendly,professional and very helpful.defo coming back to white city store Well done Vodafone
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - White City
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
Unit 1092-1093 Westfield Shopping Centre, W12 7GB, London, Reino Unido
4,9
Excelente
586 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Stephane is a great guy ,very helpful…
Stephane is a great guy ,very helpful as he has a great method ,
High recommend
21 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - White City
Hey Ali,
Thanks for the lovely review and fantastic support for Stephane.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Stephane was very helpful and…
Stephane was very helpful and efficient. Upgrade done very smoothly. Thank you
9 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - White City
Hey Dorota,
Thanks for the lovely review and fantastic support for Stephane.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I.met the lady charming Dana retail…
I.met the lady charming Dana retail advisor very professional smiley best customer services and made me to take iPhone 17 prompt with sim and provide me the most beautiful no so thank you Dana
28 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - White City
Hey Tameem,
Thanks for the lovely review and fantastic support for Dana.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Maria with scarf guided us really well…
Maria with scarf guided us really well throughout the whole process. She was really quick with it.
22 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - White City
Hey Arpita,
Thanks for the lovely review and fantastic support for Maria.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Data transfer with Maria
Maria (who asked me to refer to her as Maria with the scarf) was wonderful! She took time to explain everything, double checked any queries with colleagues, was extremely friendly and put me very much at ease. She is a great asset to the Vodafone team.
20 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - White City
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Maria with scarf…
Excellent service from Maria with scarf . Extremely happy
19 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - White City
Hey Samuel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Maria with scarf What a delight
Maria with scarf What a delight, well mannered, listened to all my needs, patient and made the king experience feel short. I will be back, I will tell my people to ask for her for a wonderful experience. Thank you NJ
18 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - White City
Hey Noah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
He is very helpful and professional
He is very helpful and professional. He deserves promotion and higher salary.
7 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - White City
Hey Jenny,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing Service and Expert Advice from Joshu
I visited the Vodafone Westfield West London branch yesterday to renew the SIM I had lost, and I was assisted by Joshu and his colleague Maria. Joshu, the Retail Advisor, provided exceptional service from start to finish. I initially planned to get a simple replacement SIM, but he took the time to explain the Black Friday device deals in detail and helped me compare the benefits of each package.
His knowledge of Vodafone plans, devices, and cost-effective options was truly impressive. Thanks to his clear explanations and friendly approach, I felt confident in choosing the most economical package for my needs.
Both Joshu and Maria were professional, helpful, and genuinely customer-focused. I’m extremely pleased with the service I received and highly recommend them. Excellent team!
30 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - White City
Hey Nweni,
Thanks for the lovely review and fantastic support for Joshu and Maria.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone Fix & Go
Vodafone Fix & Go
I went to Vodafone on the 27th of November to replace the battery of my phone because the battery's health was very poor.I have to say that Im really happy with the service.Naheem(the technician)was really helpful and knowledgeable.My phone is now like new.Thank you for the service I really recommend.
27 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - White City
Hey Silvia,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Incredible service and overall experience
Absolutely brilliant experience with the Vodafone team in Westfield. Coming in an hour before close on a Sunday evening you could excuse anyone for being a little bit unbothered, however Munaim (hopefully spelt correctly) was utterly fantastic. Incredibly helpful, chatty and overall just very pleasant. A credit to the company and, apart from a slightly better new contract, the service and general friendliness in store was probably the reason I swayed from my current contract with O2 to a new one with Vodafone 👍🏼
16 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - White City
Hi. We're happy to hear that you had such a positive experience with our team in Westfield. We appreciate the fantastic support for the staff member you mentioned. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good experience with Stephan very…
Very good experience with Stephan very knowledgeable and helpful
11 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - White City
We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review.
Thanks,
Vodafone Social Media Team
Thanks Hichem!
Although I had some problems with my line and contract, Hichem was amazing and helped me solve everything! I’m so thankful for all his help
6 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - White City
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
No happy at all with vodafone in…
No happy at all with vodafone in westfield, every time want to get help always they make your life miserable. They don’t make ur life easy, I want to cancel all my contracts with vodafone. The product already in the store but they failed to make simple. Just find another network, horrible experience
30 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - White City
Hi. It's disappointing to hear about the issues you've faced at the Westfield store. This isn't the experience we wanted you to have, nor the service that we strive for here at Vodafone.
Vodafone Social Media Team
Great service from Kahleda
Great service from Kahleda - very helpful and professional
19 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - White City
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Stephane was really helpful with…
Stephane was really helpful with everything I needed today. I didn’t feel pressured to take anything more than I needed. Lovely young man.
11 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - White City
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
That was a brilliant service
That was a brilliant service. Murad was very very helpful to keep it up thank you very much.
10 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - White City
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Very good service from Larisa!
2 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - White City
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Excellent service did murad
Excellent service did murad
I came couple of times to store but not sort out problem but murad did with in two minutes
22 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - White City
Hey Sai,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Murad.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Stephane was very helpful
Stephane was very helpful. Store was not busy and service was very efficient! Thanks
8 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - White City
Hey,
Thanks for the lovely review and fantastic support for Stephane.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.