Great customer service from Claudia today. Went in for home broadband. She made everything very clear an easy. Highly recommended, she deserves another promotion. Outstanding service.
A empresa respondeu
Localização
Alterar localizaçãoUnit 1092-1093 Westfield Shopping Centre, W12 7GB London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I would like to say a big thank you to Jackie for the excellent service. Jackie was very respectful, friendly and helpful throughout, and treated me with great respect and appreciation. Jackie explain... Ver mais
A empresa respondeu
The staff who work at the store super helpful and well trained, I believe the name was Dana who really was patient and helpful to sort out lots of complications on my account. Dana took her time fix... Ver mais
A empresa respondeu
The manager was called higher was absolutely amazing,friendly,professional and very helpful.defo coming back to white city store Well done Vodafone
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - White City
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
Unit 1092-1093 Westfield Shopping Centre, W12 7GB, London, Reino Unido
4,9
Excelente
587 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Stephane was very helpful
Stephane was very helpful. Store was not busy and service was very efficient! Thanks
8 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - White City
Hey,
Thanks for the lovely review and fantastic support for Stephane.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Stephane has been brilliant 🤩 really…
Stephane has been brilliant 🤩 really knowledgeable and friendly. Took time to understand our needs. Highly recommended
6 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - White City
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Stephan helped us set up an e sim for…
Stephan helped us set up an e sim for my wife and he was very helpful and professional
5 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - White City
We're happy to hear that the e-sim setup process was helpful and professional. We appreciate you taking the time to share your positive experience with us!
Thanks,
Vodafone Social Media Team
After a disappointing experience at the…
After a disappointing experience at the Oxford Street branch, where I encountered an extremely rude and unhelpful staff member, I was ready to give up on Vodafone altogether. I had just come out of contract on a line I originally set up for my mum and was exploring upgrade options. Before walking away, we decided to try our luck at the Westfield branch — and I’m so glad we did.
Vodafone completely restored our confidence thanks to Danna, the sales associate who assisted us. She was clear, patient, and professional, taking the time to explain everything thoroughly. Her outstanding service turned what began as a frustrating experience into a truly positive one. Thank you, Danna, for your exceptional customer care!
30 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - White City
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Upgrade and further information
From the moment we walked in, the employees made you feel welcome and were very easy to communicate with and were able to see us straight away. Hichem really took his time to go through our questions and explained everything step-by-step and really went above and beyond to give a first class customer service experience. Everybody seemed great but we’d definitely recommend talking to Hichem 🙏🏼 thank you to the team!
25 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - White City
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - White City
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Good service by Rumana.
25 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - White City
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
5 start services by khaleda
5 start services by khaleda, she been been amazing. Thank you for your service
15 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - White City
Hey Hassan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
extremely pleasant experience
Murad was extremely helpful and made my shopping experience very easy and enjoyable. A credit to the Vodafone White City team.
14 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - White City
Hey Indiana,
I'm glad to hear that the store agents were able to assist you. Thank you for the wonderful review and the fantastic support for Murad.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Stephane Rules
Stephanie. He was brilliant. Steered us through the process of getting a Gigacube. Top fella.
Give him a pay rise before someone poaches him.
14 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - White City
Hey Jonny,
Thanks for the lovely review and fantastic support for Stephane.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Massive shout out to Larisa at…
Massive shout out to Larisa at Westfield White City branch for all her kind and professional help - took the time to explain every deal clearly and found best offer for us. Thank you so much again!
11 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - White City
Hey Yas,
Thanks for the lovely review and fantastic support for Larisa. We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Asmaa from Vodafon branch in Westfield…
Asmaa from Vodafon branch in Westfield is amazing. She was patient to find best possible deal for my daughter and me. Stongly recommend
10 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - White City
Hey Masa,
Thanks for the lovely review and fantastic support for Asmaa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Stephane was very knowledgeable and…
Stephane was very knowledgeable and helpful, with great service !
9 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - White City
Hey Adi,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - White City
Hey Rona,
Thanks for your comments. It's always great to hear such positive remarks.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Star Steph
Hi
We where dealing with
Stephane
Who really was very helpful and got us really good deal
We can’t thank him enough
Thnx Stephane
Thnx Vodafone
6 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - White City
Hey Afrim,
Thanks for the lovely review and fantastic support for Stephane.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing job done!
Thank you so much, dear Vodafone team 🥰Murad was so helpful!!! Thank you!
29 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - White City
Hey Olena,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Stephan helped me to get a new phone…
Stephan helped me to get a new phone today and i only came in for a charger, stephan gave me an excellent deal with a trade in and also got me new tabket today i would recommend Stephan as he is a lovely adviser and has a lot of patience.
25 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - White City
Hey Lourdes,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very lovely personality and friendly
Very lovely personality and friendly. Very very helpful too
24 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - White City
Hey Jeffrey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Got my new phone today!
Got my new phone today! Stephan couldn’t be anything lower than excellent.
Quick smooth process, answered all of my questions along the way.
If you stop in the westfield store make sure you’re asking for Stephan!
22 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - White City
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Stephan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ravi at Westfield White City was very…
Ravi at Westfield White City was very helpful and patient with me. I would give 5 star, problem solver
22 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - White City
Hey Festus,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Ravi.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.