Second time I have visited vodafone in winchester. The 2nd visit was based on the excellent customer service received from Alex. Again today, Alex went above and beyond his regular remit! Well done A... Ver mais
A empresa respondeu
125 High Street, SO23 9AS Winchester, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Second time I have visited vodafone in winchester. The 2nd visit was based on the excellent customer service received from Alex. Again today, Alex went above and beyond his regular remit! Well done A... Ver mais
A empresa respondeu
Hannah was very friendly, professional and super helpful. She was clear in what options we had for upgrades and airtime. Her manager Maddie also helped as we were upgrading two devices. She was also... Ver mais
A empresa respondeu
We are in our seventies and not very good at IT/phones etc. Hannah was absolutely wonderful with her help, very patient and sorted a complicated situation out for us with good humour and tolerance. Ma... Ver mais
A empresa respondeu
Harvey was brilliant - sorted out a new contract phone & an upgrade for us. Explained options clearly & was lovely enough to set up our mum’s phone for her, including her photo of Dad as her screensav... Ver mais
A empresa respondeu
Escrito pela empresa
125 High Street, SO23 9AS, Winchester, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
James in Winchester store was patient and helpful in using the online system that was defeating me by myself.

Resposta da Vodafone UK - Winchester

Resposta da Vodafone UK - Winchester
Second time I have visited vodafone in winchester. The 2nd visit was based on the excellent customer service received from Alex.
Again today, Alex went above and beyond his regular remit! Well done Alex you made what seemed incredibly difficult very easy! Thank you

Resposta da Vodafone UK - Winchester
We are in our seventies and not very good at IT/phones etc. Hannah was absolutely wonderful with her help, very patient and sorted a complicated situation out for us with good humour and tolerance. Many thanks.

Resposta da Vodafone UK - Winchester
Had a lot of issue with switching my iPhone to the new one but the team in Winchester were super helpful and patient!

Resposta da Vodafone UK - Winchester
Hannah was very friendly, professional and super helpful. She was clear in what options we had for upgrades and airtime. Her manager Maddie also helped as we were upgrading two devices. She was also very helpful, friendly and professional.
Both members of staff made the all process painless. Well done.

Resposta da Vodafone UK - Winchester
Maddie at your Winchester branch was very personable, extremely knowledgeable and efficient. Very grateful for her help in sorting out my connectivity issues

Resposta da Vodafone UK - Winchester

Resposta da Vodafone UK - Winchester
Archie and Maddie were fantastic. Very knowledgeable and got a competitive deal and Maddie set up my new device for me. Excellent service all round. Very happy.

Resposta da Vodafone UK - Winchester
Max was the epitome of professionalism- a consummate ambassador for Vodafone you should promote him. Very professional indeed !!

Resposta da Vodafone UK - Winchester
James the retail assistant was very attentive and helpful with an urgent WiFi issue - thank you!

Resposta da Vodafone UK - Winchester
Hannah at the Winchester branch went above and beyond to advise us and then expertly set up our new iPhones.
Grateful thanks x

Resposta da Vodafone UK - Winchester
James was very helpful and helped me with looking at a new phone. I wasn’t sure what to pick and he took the time to explain it all to me.

Resposta da Vodafone UK - Winchester
Archie was very professional and friendly when serving us today.He had great knowledge and nothing was too much trouble when we asked questions.I am very pleased with what he has done for us today,Thank you

Resposta da Vodafone UK - Winchester
Fantastisic service from Arhcie and all them staff.
Second time using Winchester branch and will use them again .

Resposta da Vodafone UK - Winchester
Fabulous service from Hannah. Went in to upgrade 1 device and ended up saving money across 4 contracts.

Resposta da Vodafone UK - Winchester
Hannah was very helpful and helped me with setting up my phone. Lovely staff and lovely team. Thank you for your help!

Resposta da Vodafone UK - Winchester

Resposta da Vodafone UK - Winchester
Hannah B in the Winchester branch was absolutley fantastic. Welcoming , friendly and professional .I don’t enjoy shopping and she made this a pleasant experience . Thank you Hannah.

Resposta da Vodafone UK - Winchester
Bought phone for 93 year old step mother
Max super helpful

Resposta da Vodafone UK - Winchester
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