Second time I have visited vodafone in winchester. The 2nd visit was based on the excellent customer service received from Alex. Again today, Alex went above and beyond his regular remit! Well done A... Ver mais
A empresa respondeu
125 High Street, SO23 9AS Winchester, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Second time I have visited vodafone in winchester. The 2nd visit was based on the excellent customer service received from Alex. Again today, Alex went above and beyond his regular remit! Well done A... Ver mais
A empresa respondeu
Hannah was very friendly, professional and super helpful. She was clear in what options we had for upgrades and airtime. Her manager Maddie also helped as we were upgrading two devices. She was also... Ver mais
A empresa respondeu
We are in our seventies and not very good at IT/phones etc. Hannah was absolutely wonderful with her help, very patient and sorted a complicated situation out for us with good humour and tolerance. Ma... Ver mais
A empresa respondeu
Harvey was brilliant - sorted out a new contract phone & an upgrade for us. Explained options clearly & was lovely enough to set up our mum’s phone for her, including her photo of Dad as her screensav... Ver mais
A empresa respondeu
Escrito pela empresa
125 High Street, SO23 9AS, Winchester, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent costumet service all the staff was very helpfull professional. Hanna and Archie the best!

Resposta da Vodafone UK - Winchester
Archie was very knowledgeable and offered very good advice. He made the whole experience of changing my phone very easy

Resposta da Vodafone UK - Winchester
Wonderful staff and very helpful. Thank you Maddie for your help!

Resposta da Vodafone UK - Winchester
Excellent service from Archie who helped me transfer my phone

Resposta da Vodafone UK - Winchester
Maddie was very helpful and friendly and helped set up my new tablet

Resposta da Vodafone UK - Winchester
Max in Winchester store was fantastic enabling easy transfer from iPhone 8 to latest 17 pro max
Extremely helpful from a non technical iPhone dinosaur

Resposta da Vodafone UK - Winchester
Fantastic help so knowledgeable, helpful
and patient Maddie fantastic

Resposta da Vodafone UK - Winchester
Max and Archie were so helpful with all of our requests! Made our visit super easy

Resposta da Vodafone UK - Winchester
Very helpful and knowledgeable staff who I felt had my interests at heart and weren’t just trying to get extra money out of me. Would definitely pop back in if I have any issues with my new phone.

Resposta da Vodafone UK - Winchester
I was approached as soon as I entered the store by James who was charming, very helpful and who sorted my problem out for me.

Resposta da Vodafone UK - Winchester
I recently went into Vodafone in Winchester as my phone was not working. Max James helped me, he could not have been more helpful, he explained everything really clearly and nothing was too much trouble. Happily he helped me with much patience resolve the issue. Would 100% recommend the Winchester branch and Vodafone based on the service I had from Max.

Resposta da Vodafone UK - Winchester
Max was friendly very helpful and a credit to the company. As an ex Vodafone manager I would not hesitate to employ him.

Resposta da Vodafone UK - Winchester
Max was fantastic, absolute legend spent some good time with me and his patience with both and the system was great.
Not only would I recommend Vodafone - but I would recommend Max himself!

Resposta da Vodafone UK - Winchester
Popped into my local branch Winchester, greeted with a lovely smile by Hannah 😊
Needed a hand with moving my info from one phone to a newer handset, I am not the most techy of people so Hannah sorted it all for me whilst I ran some errands in town. Very happy and pleased all done. Thanks Hannah you are a super star 🌟

Resposta da Vodafone UK - Winchester
Maddie (and James) were great. Suoer helpful snd very knowledgeable. Maddie deserves a job in Vodafone HQ.

Resposta da Vodafone UK - Winchester
Archie was just so delightful, patient, clear in giving me all the information. I would like to feel I could be served by Archie any other time I am here.

Resposta da Vodafone UK - Winchester
Great customer service from the staff! Particularly Hannah who was really helpful with my queries. Top notch!

Resposta da Vodafone UK - Winchester
Hannah was super supportive and helpful in breaking down what we needed. Great result

Resposta da Vodafone UK - Winchester
James was really great. Attentive , understood exactly what we needed and was able to deliver the next day.
Overall a great experience.

Resposta da Vodafone UK - Winchester
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