Gaurav, was very helpful and able to save us some money on updating our phone contracts. He’s always a pleasure to work with when we update our contracts and is very knowledgeable and good at explaini... Ver mais
A empresa respondeu
Peascod Street 112, SL4 1DN Windsor, England, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Gaurav, was very helpful and able to save us some money on updating our phone contracts. He’s always a pleasure to work with when we update our contracts and is very knowledgeable and good at explaini... Ver mais
A empresa respondeu
Fantastic customer service from Al. Explained SIM only contract options clearly sharing his screen as proof (very reassuring!). Didn’t oversell. Saved me 30% off my previous contract which I was... Ver mais
A empresa respondeu
Great service in Windsor store from Luke resolved the issues within 20 mins after us spending 2 hours + on phone previous evening. Not only efficient polite service Luke was able to offer an enhanced... Ver mais
A empresa respondeu
Helpful sourcing of best contract & phone upgrade. Coverage in store now so good however
A empresa respondeu
Escrito pela empresa
Peascod Street 112, SL4 1DN, Windsor, England, Reino Unido
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I would like to provide my first review on Trust Pilot because I received outstanding service from Vodafone Team in Windsor.

Resposta da Vodafone UK - Windsor

Resposta da Vodafone UK - Windsor
Amazing customer service from Windsor Manager. Thank you for all your help

Resposta da Vodafone UK - Windsor
Fantastic service with lovely manager Michael. Great service and excellent advice. Highly recommended Michael to everyone.

Resposta da Vodafone UK - Windsor
I have recieved wonderful, helpful service from manager Michal today. I will leave your Windsor store veryhappy and recommend the shop to everyone.

Resposta da Vodafone UK - Windsor
Michael has been supportive and most helpful. He has fixed my phone to a point of satisfaction. Thank you so much. He is a star.

Resposta da Vodafone UK - Windsor
Recently came in with my grandparents to sort out topping up their phones after realising that the top up cards are no longer used. The staff were really helpful and patient with all of their questions. My Nan came away with a new phone and set up contract which means she doesn't need to worry about adding credit every month. Fantastic service and would recommend to anyone!

Resposta da Vodafone UK - Windsor
I came into the store to ask about the new Samsung s24 and the staff were very helpful.

Resposta da Vodafone UK - Windsor
I came in looking for an upgrade and the lovely lady noreen helped me pick the best and suitable handset and amazing price to go with it staff in store is very friendly and kind

Resposta da Vodafone UK - Windsor
Vodafone saves the day! The staff in the store were so helpful they helped me with my upgrade and had given me the best customer service you could get. Would recommend to friends and family !!!

Resposta da Vodafone UK - Windsor
Amazing experience noreen assisted with the best offer and deal completed all my needs very helpful with the tech transfer too i will definitely come back again !

Resposta da Vodafone UK - Windsor
Excellent service, and thankfully I’ve sorted out everything.

Resposta da Vodafone UK - Windsor
Fardeen from Vodafone Windsor was of amazing help, after the poor to no service from EE Windsor who blanked me once I said was a sim only package. Fardeen took the time to go through packages and options, whilst always maintaining a professional manner.
As a new customer to Vodafone, that’s the service I now come to expect thank you!!

Resposta da Vodafone UK - Windsor
The lady was so helpful today, helped me with a new phone and helped me back up my old broken phone to the new phone. Very polite and talkative.

Resposta da Vodafone UK - Windsor
Best customer service from Noreen and Fardeen made us laugh and both were very helpful on going through the plans the banter they had with us was the right amount and kept it very professional it’s very helpful coming into store and talking to someone and I would recommend Vodafone to my other family members. I could not ask for any more amazing team in Windsor !!!!

Resposta da Vodafone UK - Windsor
Fardeen and Noreen provided exceptional customer service throughout the journey and made me getting my new phone a plessure.

Resposta da Vodafone UK - Windsor
The guys in the over in the Windsor store are very helpful I had come in with a issue where vodafone had sent me the wrong device the lovely boys in the store helped and made sure the issue was resolved. I will be sure always to come into the store to do my upgrades.

Resposta da Vodafone UK - Windsor
Vodafone Windsor saved the day. My mobile "froze" and nothing I tried would release it from the frozen page. Tried closing down, even removed sim and reinserted - to no avail. I could see there was a Vodafone sign in main street and rushed down there. Fardeen and Noreen were so caring (they could see I was distressed). They said the network wasn't experiencing issues and managed to get the phone going again. So grateful to them. The big thing was that they cared. I live in Reading, and in my experience, whenever I've been there they are quite unfriendly, superior - very different from the guys in Windsor. Huge thanks Fardeen and Noreen.

Resposta da Vodafone UK - Windsor
Aadil helped me today with selecting the contract i needed. Aadil patiently answered the questions i had and processed the request promptly. Thank you for your help

Resposta da Vodafone UK - Windsor
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