If you have ever spent hours stuck in a circular loop with TOBi the automated chatbot, do yourself a favor and go straight to the Victoria Place store in Woking to see Kamilla. After wrestling w... Ver mais
A empresa respondeu
39 The Peacocks Centre, GU21 6GH WOKING, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
If you have ever spent hours stuck in a circular loop with TOBi the automated chatbot, do yourself a favor and go straight to the Victoria Place store in Woking to see Kamilla. After wrestling w... Ver mais
A empresa respondeu
Kat has been absolutely amazing she sorted an issue i had with my account and as promised she called me to say it was all sorted ,you can see she pays great detail to her customers and really care .s... Ver mais
A empresa respondeu
They all went beyond with helpfulness thank you especially Kat I am so pleased with the service in working shop
A empresa respondeu
Outstanding experience with Vodafone. Hisham was Professional, confident, and knew exactly what he was doing. He made everything smooth, explained it perfectly, and went above and beyond to get m... Ver mais
A empresa respondeu
Escrito pela empresa
39 The Peacocks Centre, GU21 6GH, WOKING, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service by the manager in Woking Branch and her name is “KAT”

Resposta da Vodafone UK - Woking The Peacocks
I have been a customer of Vodafone for 20+ years and this is by far the best service I have ever received in your woking branch.
I was looked after by Kat, who I believe is the manageress. She was very attentive, knowledgeable and professional. Excellent customer service.

Resposta da Vodafone UK - Woking The Peacocks
My partner and i went to look into upgrade his phone.. we recieved great advice from Kat, who was very knowledgeable and got us the best deal.. she also helped to setup the new phone.. an all-round great experience, from start to finish.. thank you Kat

Resposta da Vodafone UK - Woking The Peacocks
Amazing service, the team is very nice especially Kat the manager and Kamilla. Very helpful and kind. It was a Saturday as well and busy store and they still went out their way to help me.

Resposta da Vodafone UK - Woking The Peacocks
Such a great team
Girls are so helpful
Honestly one of my favourite stores to go into

Resposta da Vodafone UK - Woking The Peacocks
I was welcomed in a very pleasant and friendly atmosphere from the moment I walked in. The manager proved to be extremely helpful and genuinely involved, making me feel welcome throughout the entire visit. Her professionalism and openness contributed greatly to the positive experience, and this was reflected in the attitude of the whole team. The other staff members were also respectful, attentive, and ready to help, which created an overall sense of comfort and trust. Overall, a very enjoyable experience in an environment where the customer truly matters. Highly recommend.

Resposta da Vodafone UK - Woking The Peacocks
Had some trouble with my phone which I couldn’t quite figure out the team at Woking helped me a lot and my device works as expected. Greatly appreciated work from them.

Resposta da Vodafone UK - Woking The Peacocks
Kat was excellent and super knowledgeable. Super pacient with all my questions. She was such a great help could not recommend her more!

Resposta da Vodafone UK - Woking The Peacocks
Brilliant service, staff were friendly and knowledgeable

Resposta da Vodafone UK - Woking The Peacocks
Kat was extremely helpful and the whole atmosphere in the store was fantastic. Highly recommend this branch due to the excellent customer service and technical support they offer

Resposta da Vodafone UK - Woking The Peacocks
Sabrina who helped me was fantastic. Informative, helpful and cheerful.

Resposta da Vodafone UK - Woking The Peacocks
The staff member was able to quickly help me with setting up my new phone.

Resposta da Vodafone UK - Woking The Peacocks
Went into Vodafone after having trouble upgrading my contract online. The lady whose name is Kat was so lovely and helped me sort it out. She went through all different SIM card options with me and helped me choose one which was suitable for me. She also helped me with putting a spending cap on it so I couldn’t occur excess charges in the month. Would definitely return - thank you!

Resposta da Vodafone UK - Woking The Peacocks
Kat was absolutely lovely and so helpful and made the experience so easy and smooth! would highly recommend this store

Resposta da Vodafone UK - Woking The Peacocks
Amazing team such a caring people

Resposta da Vodafone UK - Woking The Peacocks
Leon the tech specialist in Woking was extremely knowledgeable and helpful. He sorted out our problem very efficiently and quickly. Thank you Leon

Resposta da Vodafone UK - Woking The Peacocks
Leon in the Woking store solved our problem in a heartbeat - very impressive!

Resposta da Vodafone UK - Woking The Peacocks
We were served by Hisham at the Woking branch and he was excellent, patient and extremely polite and explained everything about our new contract to both of us!
What a credit to the company 👍

Resposta da Vodafone UK - Woking The Peacocks
Hisham was exceptionally helpful in transferring from old to new phone, there were some difficult things to move but would not be defeated. Leon was at hand to assist who had come very highly recommended by my friend

Resposta da Vodafone UK - Woking The Peacocks
Went in today and was served by Kamilla. She helped me understand the deal I was interested in and gave very knowledgeable advice. It was all explained in an easy and friendly manner, which put me at ease. Would recommend this store. Everyone always helpful and friendly.

Resposta da Vodafone UK - Woking The Peacocks
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