I had a great experience with Moin while sorting out my SIM card. He was extremely helpful, professional, and patient throughout the process. He explained everything clearly and helped us choose and p... Ver mais
A empresa respondeu
Localização
Alterar localização27 Powis Street, SE18 6HZ Woolwich London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Moin at Woolwich branch was so professional best assistants I’ve worked with in Vodafone in over 10 years of being a Vodafone customer thank you for all Your help
A empresa respondeu
Came in for a sim replacement and upgrade and Moin was incredibly helpful. He provided me options and ran me through the whole thing. Really nice guy and top tier customer service
A empresa respondeu
I had a great experience at the Vodafone store in Woolwich thanks to Jazz. She was incredibly helpful, polite, and well-mannered throughout the entire process. She took the time to listen carefully, e... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Woolwich
Escrito pela empresa
Informações de contacto
27 Powis Street, SE18 6HZ, Woolwich London, Reino Unido
4,8
Excelente
159 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Glory is very Friendly and works fast
Glory is very Friendly and works fast, will be suimt nėr again next time.
19 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Woolwich
Hey Martin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jasleen is a very respectful and humble…
Jasleen is a very respectful and humble customer service personnel
She attended to me in a very polite manner
19 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Woolwich
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I did the tech from asleep and I really…
I did the tech from asleep and I really like her service thank you very much for your help
17 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Woolwich
Hey Jayne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jr was great on advice for my payment
Jr was great on advice for my payment
15 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Woolwich
Hey Mihaela,
Thanks for the lovely review and fantastic support for Jr.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful service from Julian
Very helpful service from Julian. Highly recommend any customer to be served by him.
13 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Woolwich
Hey Chinasa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Julian was very good and provided the…
Julian was very good and provided the best customer service. He is very professional in his work ethic.
13 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Woolwich
Hey Laxmi,
Thanks for the lovely review and fantastic support for Julian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I went to Vodafone store for my upgrade…
I went to Vodafone store for my upgrade I met with jasleen she is so funny and kind
12 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Woolwich
Hey Joshua,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I enjoyed with glory services
I enjoyed with glory services. She is the amazing staff what they having. She offered me best options to me.my badget wasn’t enough to buy phone but she offered me good options how I can pay monthly and it’s not damage my badget badly. Thanks a lot Vodafone and her.
21 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Woolwich
Hey Hilal,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Experience
Glory…
It was nice meeting you good service. Thanks for helping and being kind 💎💎💎💎
16 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Woolwich
Hey Priya,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Julian was so helpful
Julian has great customer service. Number ONE in Vodafone
14 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Woolwich
Hey Nina,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great Customer Service,
Great Customer Service,
Handled with Time and Care
shout out Julian
12 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Woolwich
Hey J Williams,
Thanks for the lovely review and fantastic support for Julian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I visited the Vodafone Woolwich store…
I visited the Vodafone Woolwich store after an online issue with my upgrade order. Though my phone wasn't ready to collect, the store manager went out of his way to fix it, skipping his lunch and staying late to ensure it was sorted. Great staff like Ronaldo and Fadumo made the experience positive overall.
27 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Woolwich
Hi Iresha,
We appreciate your wonderful review and are thrilled to receive your positive feedback. Should you need any help, feel free to contact our Social Media team via these channels:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Best wishes,
Vodafone Social Media Team
I been there for my apple account and I…
I been there for my apple account and I met with Jasleen.
She was so kind and helped me.
Thanks for your service
17 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Woolwich
Hi Olayinka,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Julian was amazing
Julian did my upgrade and was amazing customer service.
22 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Woolwich
Hey Rosemary,
Thanks for letting us know what an amazing job Julian did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very Helpful and polite explaining the…
Julian was very helpful and polite, explaining the contract to me, and he had a nice smile throughout. Great customer service.👌
11 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Woolwich
Hi Ruth. Thank you for your review for Julian. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Do not engage with Vodafone
What is going on, without sending the phone to the repair centre, how come Woolwich branch decide that the phone is not covered in warranty. The application form says “Good news your device should be covered by our warranty”.
And the branch gave the reply “the phone should open to see if it is valid to repair”. If the phone is working then why even we bother to come to your place. Still there is three months to end the contract. I got it repaired for my sister paying £389 cause of urgency.
Better deal with it, or stop creating and selling bullshit. And, now to hide the 1 star, you are creating fake reviews, wow! 🤮🤮🤮
14 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Woolwich
Hi Ravi. It's disappointing to see your review. We understand how troublesome this must have been. This isn't the experience we wanted you to have, nor the service that we strive for here at Vodafone.
Vodafone Social Media Team
Extremely Disappointed with Vodafone’s…
Extremely Disappointed with Vodafone’s Device Care Plan Service
I am beyond frustrated with Vodafone’s Device Care Plan. My iPhone’s display had a problem, so I took it to Vodafone for repair, expecting it to be covered under my plan. However, despite multiple visits, they refused to repair my phone and kept making excuses. I ended up having to pay £389 to get it fixed at the Apple Store, when, according to my Device Care Plan, Vodafone should have handled it for free.
I trusted Vodafone to honor the plan, but their lack of assistance and poor customer service has left me extremely disappointed. If you’re considering Vodafone’s Device Care Plan, be aware that it may not offer the support you expect, and you might be forced to pay out of pocket for repairs that should be covered.
14 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Woolwich
Hi. It's disappointing to see your review. We completely understand the importance of receiving the required help and support when needed, especially when it comes to a problem with your phone. This isn't the experience we want you to have, nor the service that we strive for here at Vodafone. We offer 2 different warranties, depending on when you purchased your phone: 2-year warranty (cover against manufacturer faults and repairs, including all Apple products for 2 years) and Lifetime Warranty (cover for repairs against manufacturer faults for as long as you have a Pay monthly Airtime Plan with us). If our Repair centre weren't able to repair your device, it mustn't have been covered. For more information, please refer to our 'Check if you're covered by our warranty' web page https://vodafone.uk/455cZ92
Vodafone Social Media Team
Jr in Vodafone Woolwich store
Jr in Vodafone Woolwich store was exceptionally helpful. He was calm, listened to our complaints and was dedicated to solve our issue. I left the store a very happy customer!
23 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Woolwich
Hello, Victoria,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The guy in the Woolwich branch was…
The guy in the Woolwich branch was extremely helpful and went through everything with me, very very helpful.
The guys name is Junior
19 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Woolwich
Hi Jimmy. Thank you for your review for Junior. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Julian
Great service from Julian. Fantastic guy with the BEST Customer Service EVER.
25 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Woolwich
Hi Lee,
Thanks for your review for Julian. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.