I went into Vodafone on 8th September with my dead phone & Georje went above & beyond to troubleshoot, try to fix then organised a repair for me. He then helped me obtain a temporary phone from a shop... Ver mais
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Localização
Alterar localização14 Montague Street, BN11 3HA Worthing, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Marley served us today. He was very helpful, polite and knowledgeable. He explained our options in detail and helped us pick the correct option for our us. He also looked into other queries we had w... Ver mais
A empresa respondeu
I manage 3 family mobile phones and often visit Vodafone branch in Worthing . Georje the customer advisor always helps to answer difficult questions, advises on the efficient phone usage when abroad a... Ver mais
A empresa respondeu
Today I popped into the Vodaphone Three shop in Worthing. Georje was so helpful ! his customer service support was second to none! So knowledgeable . Such a delight to have this shop on our High Str... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Worthing
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
14 Montague Street, BN11 3HA, Worthing, Reino Unido
4,8
Excelente
228 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Megan lovely lady very helpful and…
Megan lovely lady very helpful and knowledgeable
14 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hi Mal,
Thanks for your 5-star review for Megan. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Highly recommended best customer service
Highly recommended best customer service
12 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Worthing
Thanks for the great feedback Sepehr. It's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
14 Montague Street
14 Montague Street, Worthing, Vodafone Store: An elderly gentleman visited the store to replace his SIM card due to poor eyesight at 89. Despite the replacement, his phone continued to display "insert SIM" for a week. Advised to contact Talk Mobile, he visited the store three times, receiving the same unhelpful response from Vodafone staff. Today, the cleaner discovered the SIM was inserted upside down, fixing the issue and restoring functionality to the phone.
23 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hi Rob,
Thanks for taking the time to leave your review. We always strive to improve in every part of our business and receiving feedback will help us to achieve this. If there is anything that we can help you with, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Upgrades and new devices
Over the past couple of weeks Megan has been incredibly helpful setting my Dad up with a new plan and myself with a new iPhone 15 and an iPad that has been in desperate need of an update.
Brilliant service from start to finish in a friendly atmosphere.
19 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Worthing
Thanks for your awesome feedback for Megan. It's great to see they made upgrading such a pleasure. Hope you're loving your new devices Jessi!
Thanks, The Vodafone Social Media team
Niall was absolutely brilliant sorting…
Niall was absolutely brilliant sorting out my upgrade. He answered all my questions and was very knowledgeable about the products and services available and patient with me while I made my decisions. Huge thank you - can’t wait to start using my new phone!
16 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hi. Thank you for your review for Niall. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Megan was really helpful in finding…
Megan was really helpful in finding phones for me and my son.
10 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Worthing
It's great to see Megan made upgrading such a pleasure Michael. Hope you're loving your new phones.
Thanks, The Vodafone Social Media team
Very quick
Very quick, very cheerful and all the guys and girls in there are always happy to help find the best deals for anyone who walks in there
1 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Worthing
Thanks for your fab feedback Cameron! It's great to hear we were able to find you a great deal.
All the best, The Vodafone Social Media Team
Resposta da Vodafone UK - Worthing
Hi Boyd,
Thanks for sharing your fabulous feedback for Megan If you need any help in the future, please message us via
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
Fantastic experience this morning
Fantastic experience this morning. Lee was approachable, informative and excellent at his job. I have been due an upgrade for a few months now and been putting it off. Thanks for making a job I've been dreading into an enjoyable and relatively quick and painless one.
13 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hi Katie,
Thank you for your feedback. We're really glad you had a great experience with Lee and were able to get your upgrade sorted.
If you need any help in the future, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Megan was great today helped me with an…
Megan was great today helped me with an upgrade
12 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hi Amy,
Thank you for your feedback. We're glad Megan was able to help with your upgrade!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
I felt compelled to write this review.
I felt compelled to write this review.
Just visited Worthing branch in Montague Street and wss served by Megan. I am so pleased and grateful for her kind attention and help as I was having difficulty operating my new Tablet
Logging in on different apps etc. And she sorted everything as well as offering other services.
Thank you.
12 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hey Jeanette,
Thanks for letting us know what an amazing job Megan did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lucky to have got Lana
Lana was fantastic friendly and efficient sorted my new Broadband out professionally would never do it on line again. I will come into the branch in future. Thank you
11 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hey there,
Thanks for letting us know what an amazing job Lana did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Came in for a phone upgrade and Lana…
Came in for a phone upgrade and Lana was absolutely brilliant. She explained everything thoroughly and was patient in spite of my stupid questions. Can highly recommend!
6 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hi Sonya. Thank you for your review for Lana. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Worthing
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Served by Ben in Worthing store on…
Served by Ben in Worthing store on Monday very happy with service
11 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hey Mary,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Fantastic service by Ben
Fantastic service by Ben
Resolved our issues in minutes
13 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hey,
Thanks for the feedback and support for Ben!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
If I could rate 0 I would
If I could rate 0 I would!
Miss sold a phone. Ordered on the basis of click and collect next day, only after you complete the contract do you get an email to say it could take up to two weeks. Rang store to see if it was in stock prior to driving 40 mins to the store, to be told yes it is ready for collection. Arrive at store to be told it’s out of stock they sold it this morning. I had to cancel the contract, as I can not wait for 2 weeks. And I am now without a phone as vodaphone can not set up a new contract for up to 48hrs.
5 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hi Mia,
I can understand how frustrating it must have been, for your phone not to be there after making the journey to store.
My team can check the original order status for you, so you can then go through a new one. Please get in touch with my team on Social Media. You can do this through Facebook using vodafone.uk/3K1e4GB - on X (formerly Twitter): vodafone.uk/3nfdPyY or through Instagram using VodafoneUK
Thanks,
Vodafone Social Media team
Simply excellent service by Ben and all…
Simply excellent service by Ben and all the team.
1 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hey Lucy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Vodafone Worthing - super helpful
Vodafone Worthing are always super helpful, much better than trying to sort things out online/through the site!
27 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hi Beth. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super helpful.
Vodafone Worthing are always super helpful, much better than trying to sort things out online/through the site!
27 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hi Beth,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
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