We are a forgotten community! Half way between two cities - Chester and Wrexham - we have a mobile signal which flops between "1 bar" and "no service". My phone is virtually useless for voice commun... Ver mais
A empresa respondeu
48 Hope Street, LL11 1BB Wrexham, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
We are a forgotten community! Half way between two cities - Chester and Wrexham - we have a mobile signal which flops between "1 bar" and "no service". My phone is virtually useless for voice commun... Ver mais
A empresa respondeu
Melissa managed to help me update my phone contracts and broadband in store. I personally hate cold callers and prefer a face to face experience. Everything was explained at a decent speed, another re... Ver mais
A empresa respondeu
Jodi talked me through my options in changing my phone & broadband package ~ she was fully conversant with the different handset capabilities & presented everything in a friendly & understandable ma... Ver mais
A empresa respondeu
Popped into the Wrexham store to update my contracts and spoke to Melissa. Had great service and left with upgraded devices at less cost. Melissa was very helpful and made the process relatively quick... Ver mais
A empresa respondeu
Escrito pela empresa
48 Hope Street, LL11 1BB, Wrexham, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da Vodafone UK - Wrexham

Resposta da Vodafone UK - Wrexham
Jodi was great. Patient. Understood my issue. Challenged the system appropriately and summarised everything before i left. Brilliant customer service

Resposta da Vodafone UK - Wrexham

Resposta da Vodafone UK - Wrexham
Very professional service from Jack at Wrexham branch

Resposta da Vodafone UK - Wrexham
Data transfer completed by jack was great

Resposta da Vodafone UK - Wrexham
Chris was very patient we me looked for the best option thank you so much

Resposta da Vodafone UK - Wrexham
Popped into the Wrexham store to update my contracts and spoke to Melissa. Had great service and left with upgraded devices at less cost. Melissa was very helpful and made the process relatively quick and painless.

Resposta da Vodafone UK - Wrexham
Melissa managed to help me update my phone contracts and broadband in store. I personally hate cold callers and prefer a face to face experience. Everything was explained at a decent speed, another reason I prefer going in store. Over the phone you miss half of what is said because they just speak too fast.

Resposta da Vodafone UK - Wrexham
Chris was very helpful and gave good advice regarding a new phone and other services that Vodafone offer

Resposta da Vodafone UK - Wrexham
Helpful staff in the shop. Seemed knowledgeable.

Resposta da Vodafone UK - Wrexham
Christopher in your wrexham store was amazing
I cannot thank him enough
Explained everything I detail and was really helpful

Resposta da Vodafone UK - Wrexham

Resposta da Vodafone UK - Wrexham
Jodi was super helpful, dealt with all issues we brought to her and got us sorted quickly!

Resposta da Vodafone UK - Wrexham
I went into the Wrexham store to just enquire about the cost of changing my wife's phone. I was served by Shauna who was brilliant at explaining the options that I had and what the difference was between the various phones.
I was impressed with one phone and it's cost and agreed to buy it.
I then tentatively asked Shauna about costs to change my phone and once again she explained about my options and the different phones in a really clear and precise way. Needless to say I also changed my phone.

Resposta da Vodafone UK - Wrexham
Mellisa that helped us was very impressive with her knowledge about the phone we wanted very satisfied

Resposta da Vodafone UK - Wrexham
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