Always a better experience in store than on line or call centre. Jack is technically knowledgeable and a great personality to deal with.
A empresa respondeu
48 Hope Street, LL11 1BB Wrexham, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Always a better experience in store than on line or call centre. Jack is technically knowledgeable and a great personality to deal with.
A empresa respondeu
We are a forgotten community! Half way between two cities - Chester and Wrexham - we have a mobile signal which flops between "1 bar" and "no service". My phone is virtually useless for voice commun... Ver mais
A empresa respondeu
I was helped in Wrexham store by Jodi earlier this week. Jodie gave me excellent service . I have been helped by her previously and her great customer service is what retains me as a loyal Voda... Ver mais
A empresa respondeu
Melissa managed to help me update my phone contracts and broadband in store. I personally hate cold callers and prefer a face to face experience. Everything was explained at a decent speed, another re... Ver mais
A empresa respondeu
Escrito pela empresa
48 Hope Street, LL11 1BB, Wrexham, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Always a better experience in store than on line or call centre. Jack is technically knowledgeable and a great personality to deal with.

Resposta da Vodafone UK - Wrexham
Jack was very patient and helpful. Got us a great deal.

Resposta da Vodafone UK - Wrexham
Jack was great!
Sorted out my Home Broadband and a new SIM plan. Made everything really straightforward. Great service overall, thanks Jack!

Resposta da Vodafone UK - Wrexham
Jack was brilliant took time to explain everything and was patient with our many questions. A credit to Vodafone.

Resposta da Vodafone UK - Wrexham
Shauna was exceptionally helpful, she kept surprising me with the efficiency of getting a new phone and swapping my phone number over which I had low expectations of going into the store. Smashed it.

Resposta da Vodafone UK - Wrexham
I was helped in Wrexham store by Jodi earlier this week.
Jodie gave me excellent service .
I have been helped by her previously and
her great customer service is what retains me as a loyal Vodafone customer.
I am grateful for her service.

Resposta da Vodafone UK - Wrexham
Needed to renew my 3 contract and Shauna managed to do this in no time at all. In addition, she arranged for extra roaming charges for when I am in Europe so great result all round! Many thanks.

Resposta da Vodafone UK - Wrexham

Resposta da Vodafone UK - Wrexham

Resposta da Vodafone UK - Wrexham
Jodi was great. Patient. Understood my issue. Challenged the system appropriately and summarised everything before i left. Brilliant customer service

Resposta da Vodafone UK - Wrexham

Resposta da Vodafone UK - Wrexham
Very professional service from Jack at Wrexham branch

Resposta da Vodafone UK - Wrexham
Data transfer completed by jack was great

Resposta da Vodafone UK - Wrexham
Chris was very patient we me looked for the best option thank you so much

Resposta da Vodafone UK - Wrexham
Popped into the Wrexham store to update my contracts and spoke to Melissa. Had great service and left with upgraded devices at less cost. Melissa was very helpful and made the process relatively quick and painless.

Resposta da Vodafone UK - Wrexham
Melissa managed to help me update my phone contracts and broadband in store. I personally hate cold callers and prefer a face to face experience. Everything was explained at a decent speed, another reason I prefer going in store. Over the phone you miss half of what is said because they just speak too fast.

Resposta da Vodafone UK - Wrexham
Chris was very helpful and gave good advice regarding a new phone and other services that Vodafone offer

Resposta da Vodafone UK - Wrexham
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.