I had a great experience with Rachel in store. My phone wasn’t working properly, and Rachel was incredibly helpful, patient and understanding. She took the time to explain everything clearly and help... Ver mais
A empresa respondeu
Localização
Alterar localização18A The Birtles Civic Centre, Wythenshawe, M22 5RF MANCHESTER, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I came in yesterday as my phone had broken but I was with another phone provider and Rachel and Jake helped me set up another contract, they were so helpful I had no idea where to start. Then I came b... Ver mais
A empresa respondeu
Jake and Jay were both unbelievably helpful. I greatly appreciated their help, they were both knowledgeable, friendly, and provided wonderful customer service skills. 10/10 for service.
A empresa respondeu
Jake Carr took control of a problem we had experienced after trying to solve it on the my vodafone website We cannot thank him enough for the patience and help he showed us over the 3 visits we had t... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Wythenshawe
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
18A The Birtles Civic Centre, Wythenshawe, M22 5RF, MANCHESTER, Reino Unido
4,9
Excelente
201 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Jake was very helpful with the problem…
Jake was very helpful with the problem I came in with but also told me I could save money on my plan, no pressure to buy anything I didn’t want to but also helped with travel passes for roaming for an upcoming holiday. Genuine interest and great service
10 de julho de 2023
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hi Georgia,
Thank you for your review. It’s fantastic to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Jake was amazing even though I wasted…
Jake was amazing even though I wasted over an hour of his time with a SIM issue that he had previously explained wouldn't work. Such a calm guy...... love him.
5 de julho de 2023
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hi Peter,
This is lovely feedback for Jake. Thanks for taking your time to share the experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great service at Vodaphone Wythenshawe
Very good service and assistance from Jen, went through multiple sim only and device options with me to find the best option for me and my usage! Very knowledgeable, friendly, and helpful!
24 de junho de 2023
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hey Robert,
Thanks for the lovely review and fantastic support for Jen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Nice customer service
Jake was excellent, made me understand of the full terms and conditions of the contract and helped me throughout the process of getting my new SIM setup and ready.
22 de junho de 2023
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hi gaurav,
This is a great review for Jake. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
A friendly service from the…
A friendly service from the representative in the wythenshawe shop.
We're very helpful he checked my data usage and realised I don't need unlimited, he gave me a lower option as i dont with sim only and entertainment saving me £26 per month.
Thank you
10 de junho de 2023
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hey Joanne,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Wythenshawe
Hi Fin,
Thanks for your review for Jake. It's great to hear he helped you so much.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Everything was fine and very helpful
6 de junho de 2023
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hi Barry,
Thanks for your 5-star review for our Wythenshawe store. We appreciate your feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great service, greater staff
The lads in store today, were unbelievably helpful, they made the service unbelievably easy. So accommodating. I came in wanting an upgrade from my sim only to a phone contract again and wanted to add a watch to my plan. The lads apologised the minute I got in there and told me a wait time of 5 minutes. Completely made it worth it. They were welcoming and made the change in service so so easy, extremely polite lads
27 de maio de 2023
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hey Sophie,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Brilliant service from jay and Jake
Brilliant service from jay and Jake
Considering I struggle with mental health issues they we're amazing, explained everything to me so I understood and done and set up everything for me to enable me to purchase the right handset absolute outstanding service
Many thanks, jay and Jake
4 de maio de 2023
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Thanks for your review and sharing your situation with us John. It's great to hear Jay and Jake took the time to explain everything for you.
Thanks again,
The Vodafone Social Media Team
Jake and Jay
Jake and Jay were both unbelievably helpful. I greatly appreciated their help, they were both knowledgeable, friendly, and provided wonderful customer service skills. 10/10 for service.
27 de abril de 2023
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hi Sophie,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I was served by Arif
I was served by Arif, he’s only been working with the company 4 days he was a very lovely man, helped me out with what I needed was very happy
14 de abril de 2023
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Thank you for your review Courtney. It's always good to one of our team was able to help. If you can let us know what store Arif works, we'll be sure to feed this back to his manager on your behalf.
Thanks again,
The Vodafone Social Media Team
Really polite and gave great…
Really polite and gave great information also saved me some money 👍🏻
13 de abril de 2023
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hey Riley,
Thanks for the support and the great feedback!
Thanks again,
Vodafone Social Media Team
The provider was very helpful.
13 de abril de 2023
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hey Emmy,
Thanks for your lovely review! This is great to hear. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful and thorough on my upgrade…
Very helpful and thorough on my upgrade today. Remaining a loyal Vodafone customer for the 27th year. Thanks Guys 👍👍👍
11 de abril de 2023
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hi Darren,
Thanks for your support and feedback. It's always lovely to read.
If you ever need anything, please reach out to us through Social Media. You can do this on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY or Instagram using Vodafone UK
Thanks again,
Vodafone Social Media team
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