I had a great experience with Rachel in store. My phone wasn’t working properly, and Rachel was incredibly helpful, patient and understanding. She took the time to explain everything clearly and help... Ver mais
A empresa respondeu
Localização
Alterar localização18A The Birtles Civic Centre, Wythenshawe, M22 5RF MANCHESTER, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I came in yesterday as my phone had broken but I was with another phone provider and Rachel and Jake helped me set up another contract, they were so helpful I had no idea where to start. Then I came b... Ver mais
A empresa respondeu
Jake and Jay were both unbelievably helpful. I greatly appreciated their help, they were both knowledgeable, friendly, and provided wonderful customer service skills. 10/10 for service.
A empresa respondeu
Jake Carr took control of a problem we had experienced after trying to solve it on the my vodafone website We cannot thank him enough for the patience and help he showed us over the 3 visits we had t... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Wythenshawe
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
18A The Birtles Civic Centre, Wythenshawe, M22 5RF, MANCHESTER, Reino Unido
4,9
Excelente
201 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
One of the best customer service I ever…
One of the best customer service I ever received Jen
13 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hi there,
We're so happy to hear this! Thanks for the wonderful feedback.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Very good and quick service
10 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hi Edit. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jen was a brilliant
Jen was a brilliant, I visited the branch in Wythenshawe.
3 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hi Maliha,
Thank you for your support and feedback. Enjoy the rest of your day!
Thanks again, Vodafone Social Media Team
Had to return again today to make a…
Had to return again today to make a change to our purchase yesterday . Jen couldn't have been more helpful again . Her computer was very slow so give your excellent staff better equipment to work with .
Thanks again .
29 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hi Robin,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - Wythenshawe
Thanks for the great review, Rachel! If you ever need help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Arif was very helpful and pleasant
Arif was very helpful and pleasant. Walked away very happy.
4 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hey Denise,
Thanks for taking the time to share this great feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
The girls were really helpful and…
The girls were really helpful and helped me pick my new handset.
1 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hi Carla. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Wythenshawe
Hi Obinna. Thank you for your review for Jen. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rachel and Jake a real credit to the company!!!
Rachel and Jake were absolutely fantastic at the wythenshawe civic centre branch. I had an emergency with my phone 1hr before a flight to dubai. Not only was the problem sorted effectively and efficiently but the professionalism they both showed throughout was examplarary. They are a real credit to Vodafone and have restored my faith in the company after previously being let down by the customer service team via phone.
16 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hi Moz. Wow! Thank you for your review for both Rachel and Jake. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I found Rachel to be very friendly and…
I found Rachel to be very friendly and helpful to find the best contract that suited me. She was very patient and informed me about anything I wasn’t aware of and made my experience very easy!
4 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hey Angelika,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Everything went fine
Everything went fine, nobody died and I got a phone.
Jen was very helpful and kept my wife entertained with dog talk while I signed the contract. I don't want a dog and I wish my wife would see this.
11 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hi there,
Thanks for your five star review - nobody dying is the first golden rule so I'm glad Jen was able to get you sorted! Hopefully, this phone is for life, and not just for Christmas 🙂 If you ever need more help though, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Not too sure, we'll be be able to anything about dog though!
Thanks, Vodafone Social Media Team
Jen was really helpful
Jen was really helpful . Sorted out a sim issue quickly and efficiently
6 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hi Lou,
Thanks for sharing your kind words and feedback for Jen.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
helpful and lovely service
I was served by Rachel and Jake, they were both super friendly and helpful. The process of buying my new phone was very easy and straightforward.
13 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hi Shona,
This is lovely feedback for Rachel and Jake. Thanks for taking your time to share the experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
I'm having with the customer service…
I'm having with the customer service given by Jen given me today by helping me with upgrading. Thanks Jen.
8 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hi benedicta,
This is lovely feedback for Jen. Thanks for taking your time to share the experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very helpful fast was in and out and…
Very helpful fast was in and out and very friendly
7 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hi Andrew. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
great service
lovely lady Jen served us. Super helpful, smiley, knows her stuff!
11 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hey,
Thanks for shouting out Jen and taking the time to leave us a review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jake was extremely helpful in finding…
Jake was extremely helpful in finding me a great new contract for an iPhone 15. Very happy with the service Thankyou
8 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hey Dj,
Thank you for taking the time to review, and share this feedback for Jake.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Wythenshawe
Hi Mike,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Jen and Arifwere exceptionally helpful
Jen and Arifwere exceptionally helpful, knowledgeable and courteous. Marvelous customer experience, everything fixed and will come back again in future.
8 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hey Stephen,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
very helpful
Jake was very helpful and helped us get the best deals and sorted everything out for us
4 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hi Bia. Thank you for your review for Jake. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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