2 day delivery time is excellent. I was missing an item and Katie in Customer service sorted it quickly and was extremely helpful. I will definitely recommend Voduz and their products and service... Ver mais
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Leia as opiniões dos outros
Had a faulty product , contacted voudz by email and dealt with Katie who sorted out a replacement as fast as she could
i bought the voduz legacy straightners approx 3months ago. This product did not impress from the first try but i decided to give them a good go before making up my mind. Now some time from original pu... Ver mais
Having had a scalp consultation with the lovely Molly in PELO, Newbridge, I ordered some products including the Re-energising bundle which included a shampoo and scalp serum. My order was dispatched a... Ver mais
Informações sobre a empresa
Informações de contacto
BT28, Lisburn, Reino Unido
- info@voduzhair.com
- www.voduzhair.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
After a slight mix up with my order
After a slight mix up with my order, I contacted customer services and they could not have been any more helpful. Problem was solved instantly. Amazing service. Thank you
Love Voduz and the customer service is excellent
I love Voduz products and I buy regularly. The customer service is always great. I ordered the ultimate bundle and one of the sets was missing. I contacted them via email and Katie on customer service had a replacement organised within 24hrs of contact, I highly recommend Voduz.
Great customer service!
Great customer service!! I had a small problem with a hot tool so I contacted the company. Katie replied to me and was a great help resolving the issue. I have ordered numerous times using many different products and always find everything to be top quality. I highly recommend.
Great service
I received excellent customer service…
I received excellent customer service when my hairdryer was recalled due to a safety concern. Voduz quickly started the process and have a new hairdryer being sent out within a matter of days.
Products are lovely
Products are lovely, the shampoo and conditioners leave my hair in great condition and the care and repair spray is my favourite
Amazing products and costumer service !
Amazing products and costumer service !
Excellent service and fast responses…
Excellent service and fast responses from Katie
Doesn't even deserve a 1 but…
Doesn't even deserve a 1 but unfortunately can't give zero, customer service is shocking and basically non existent!!
Love everything about Voduz
Love everything about Voduz. Ordered on-line a few times now, and found delivery to be quick each time. Also the discounts they offer are very reasonable in comparison to other brands. The products are excellent, and the best hairdryer I’ve ever used, the Blow Out Pro.
Voduz is a great business
Voduz is a great business. I’ve tried many of their products and i’d never have a bad thing to say about them. My favourite products of theirs is the R’Oil, Velvet Crown and Defender (this smells so good). One problem i had was fixed within a couple of days due to the amazing Katie. Thank you so much katie if you are reading this! 💗
Obsessed much
We love Voduz products in our house so much that we have 3 blow out dryers (White, Purple & Gold) as well as the pro blow out Dryer. I also have the straighteners in White and since the recent sale now own the Silver set too (early birthday present for daughter). There was a slight issue with that recent purchase that was swiftly resolved by Katie, thank you Katie. Have also purchased all the brushes, round and flat, wide tooth and shower combs, satin slumber sets, wrap up microfibre towels x 6, every shampoo and conditioner sets, root reviver, prep talk, defender & trend setter sprays, r’oil, velvet crown, creaseless clips and bobbins. It probably would have been easier to list the few products we don’t have. These products have been repurchased several times and when there’s good sale on I stock up. Have another haul en route from the big sale few days ago and they will be stocking fillers for Christmas, though I’m sure around Black Friday there will be more bought.
Fantastic hairdryer
Fantastic hairdryer, i purchased in 2021 contacted voduz to check when i purchased as couldn’t remember… i contacted sales team who were very helpful and offered a discount code, its still working but cable now coming loose as i leave it lying out i never wind cable round.
but getting near the end.
Has served me well. Been best hairdryer i have had.so i purchased another in the 60% sale today
Cant wait i also ordered one for my mum.
Not fit for purpose....
I dont think voduz actually deserve a star at all. I purchased the sleep in rollers but tried them during the day. They pulled out clumps of my hair and I was told there was nothing they could for as Id opened and tried them. Not really sure I'd have known they're not fit for purpose without trying them. Save your money and purchase from a company that actually values your custom.
Terrible service
Terrible service. I purchased straighteners from an outlet store. The heat mat had water stains so I asked for a refund. I was told purchases from outlet could not be refunded. Following advice from Consumerline and Citizens Advice as well as contacting my bank for a charge back, Voduz finally gave me a refund. This took 3 months!!
Issue resolved really well
I had an issue with a pro hairdryer I bought and Katie was amazing at assisting me and solving the issue.
Refund processed very quick
I placed an order and for sone reason a discount code didn't apply. Contacted the customer service email. It was sorted...refund will be processed within 10 days.
Very speedy. Well done. Sign of any good business is the follow up when something goes astray.
Well done again
Excellent Customer Service
I had a faulty hairdryer and would like to say a big thank you for the customer service I received. When troubleshooting suggestions didn’t work the hairdryer was replaced. Great to deal with a fab customer service team. Also, the shampoo and conditioner are great too!
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