Volza Opiniões 

115
•
TrustScore: 4 em 5

4,1

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

One of the best platform for getting EXIM data . Volza is really useful for all type of companies from small newly registered businesses to big giants companies involved in EXIM trade. Their UI is als... Ver mais

Classificada 5 em 5 estrelas

The concept seems to be wonderful & the ease in access of data as well. Mehraj was to the point while introducing Volza to us & Ayushi was brilliant giving us the initial presentation. Keep up the goo... Ver mais

Classificada 5 em 5 estrelas

Volza team is truly professional with amazing round the clock support. We have a very incredible experience with Volza. Sandy and Anuj has been very kind to answer queries even in odd hours whenever u... Ver mais

Classificada 5 em 5 estrelas

volza experience is very good , its provides good buyers supplier , with full details, its very helpfull and my friends also use and he got lot of buyers and he got ROI also we both working on itServi... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Analista de mercado

Escrito pela empresa

Volza is a revolutionary self-service app brings together the export-import trade intelligence of 78+ countries, in just a single subscription. With 12 unique cutting-edge features, introduced first time in the world, Volza gives you a completely do-it-yourself alternative to expensive and cumbersome raw trade data report. You can have smart and intuitive reports, as and when you want it.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

115 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 27% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(115)

95 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Good tool

Really friendly and helpful when contacted, if any business requirement is there.
Accurate data

29 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I have been using volza from last 4…

I have been using volza from last 4 years and my feedback is very much positive. Best part is their after sales service and they are supporting even in such a tough situation for exporter and importer. Best platform for market intelligence

25 de setembro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Poor service, worse customer handling

Volza can provide useful data for some countries, but for many others the information is incomplete, very limited, or almost non-existent.
I used the service only for a few weeks after subscribing, and most of my credits remained untouched for the rest of the year. Since a full refund was no longer available under their terms, I asked for at least a partial, symbolic refund. Volza refused.
What made the experience worse is that, even months after the subscription expired, I kept receiving marketing emails and direct sales calls asking me to buy another annual plan. During the latest call, I explained that I had already complained and requested a partial refund. The response was simply an offer to send me a proforma invoice for another year.
Sometimes a service is simply not suitable for a customer. What matters is how a company handles that situation.

A serious company would have considered a symbolic partial refund and stopped repeatedly contacting an unhappy former customer. Instead, my experience was the opposite: no refund, but continued sales pressure. It felt less like professional customer care and more like aggressive telesales focused only on extracting another subscription

REVIEW UPDATE: After I posted this review, Volza replied publicly that they “would like the opportunity to review your case and address your concerns appropriately.” The reply reads like an AI-generated exercise. Nobody has contacted me, reviewed my case with me or offered even a partial refund.

You know what has continued? Marketing emails trying to sell me another subscription, despite my explicit request to stop sending them. Is this a joke, or can they genuinely not remove an unhappy former customer from a mailing list? I’m considering reporting this to the relevant data protection authority

REVIEW UPDATE #2: STILL RECEIVING DAILY MARKETING EMAILS

I am still receiving marketing emails from Volza every single day, despite repeatedly asking them to stop.
Their staff seem capable of contacting former customers only to sell another subscription, much like an automated bot that cannot understand when a customer is no longer interested.
Since Trustpilot appears to be the only place where someone at Volza actually reads and considers customer complaints, I am making another formal request here: STOP sending me marketing emails and remove my contact details from all your marketing lists immediately.

25 de setembro de 2026
Opinião espontânea
logótipo da Volza

Resposta da Volza

Dear Daniele,

Thank you for sharing your detailed feedback. We’re sorry to hear that your experience with Volza did not meet your expectations, particularly regarding data coverage, the refund request, and subsequent communication.

We understand your concerns and regret that our follow-up communication added to your frustration. We take this feedback seriously and would like the opportunity to review your case and address your concerns appropriately.

Regards,
Team Volza

Classificada 5 em 5 estrelas

I would like to sincerely thank…

I would like to sincerely thank Priyabrata and Akshay Tiwari for the valuable Volza session. The session was very informative, well explained, and helped us understand the platform more clearly. They patiently addressed our questions and clarified all our doubts in detail. We really appreciate their support, professionalism, and guidance throughout the session.

24 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Volza team is truly professional with…

Volza team is truly professional with amazing round the clock support. We have a very incredible experience with Volza. Sandy and Anuj has been very kind to answer queries even in odd hours whenever urgency arises. Keep up the good services and support.

23 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Friendly and detailed explanation given…

Friendly and detailed explanation given by Prachi

19 de setembro de 2026
Opinião espontânea
logótipo da Volza

Resposta da Volza

Dear Ganesh,

Thank you for your kind feedback! We’re glad you found Prachi’s explanation friendly, clear, and helpful. We truly appreciate you taking the time to share your experience!

Regards,
Team Volza

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