Volza Opiniões 

Resposta da Volza

17/07/2025

Thanks for the awesome feedback! We're excited to be part of your global trade journey.
Let’s keep growing together—stay in touch!

Resposta da Volza

21/05/2025

Hi Neha,
Thank you for sharing your feedback. We regret to hear about your concerns and appreciate the opportunity to address them. At Volza, we are committed to providing valuable global trade insights and assisting businesses in making informed decisions. Let us clarify your concerns:

1️⃣ Buyer & Supplier Contact Information:
Volza offers contact details based on publicly available sources like company websites, LinkedIn, and other online platforms. However, we do not claim to provide 100% of contact details, as the availability depends entirely on a company's online presence. If a company does not have a digital footprint, contact details may not be accessible. Our core service focuses on delivering export-import data with market research insights rather than guaranteeing contact details for every entity.

2️⃣ Data Availability for "CTCTea" in Egypt & South Africa:
Volza’s database is built on trade intelligence sourced from official channels and publicly available information. If a specific product-country combination has minimal or no recorded trade, it may not be widely available in our records. This does not reflect any limitation in our service but rather the reality of market trade flows. We encourage you to explore similar products or adjacent markets where more data may be available.

3️⃣ Response from Buyers & Suppliers:
Volza provides verified trade data and company profiles, but the success of outreach depends on communication strategy, frequency, and engagement approach. While we enable access to potential business partners, building connections requires persistence and the right approach. Our 20,000+ customers and 80% retention rate reflect the value of our data for businesses globally.

We genuinely want to help and ensure you gain the maximum benefit from our platform. Please reach out to our support team at helpdesk@volza.com / Support@volza.com


Sincerely,
Jack Wayne
Manager- Customer Success, Volza.

Resposta da Volza

19/05/2025

We’re truly sorry to hear about your experience. This is definitely not the level of service we aim to provide, and we sincerely regret the inconvenience caused.

Please share your contact details or ticket ID via DM so that our team can look into this on priority and get things resolved for you as soon as possible. Your feedback is valuable, and we’re committed to improving.

Resposta da Volza

7/06/2024

Dear Satish Chavan,

We sincerely apologize for the disappointing experience you've had with Volza. Your feedback is incredibly valuable to us, and we would like to extend our apologies for any inconvenience caused by the data discrepancy issue you encountered during your contract period.

We're sorry to hear about the challenges you faced with the accuracy and reliability of our data portal, as well as the lack of transparency and communication regarding the timeline for resolving the issue. This falls short of the high standards we aim to maintain for our clients, and we truly regret any frustration this may have caused you and your team.

However, after reviewing our client records, we couldn't identify your account based on the information provided. We would greatly appreciate it if you could share more details or provide your account information so that we can investigate this matter further and ensure that our concern person reaches out to you promptly.

Once again, we apologize for any inconvenience caused and thank you for bringing this to our attention. We value your feedback and are committed to resolving this issue to your satisfaction.

Best regards,
Team Volza