Jayson was responsive and dealt with my enquiry without making too much of an issue. He listened and acted to ensure the problem was resolved within 24 hours
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The search for a good rate was straightforward and successful. Search criteria were good for finding the deal I wanted. What is really good, is the quick and extensive help I received when I gave fe... Ver mais
A empresa respondeu
So refreshing to book a hire car on a simple, straight forward website. Major car hire companies should take a lesson from Vroom as their websites are anything but easy to navigate! I know who I will... Ver mais
A empresa respondeu
I was trying to book a car online. I was to be dropped at Darwin airport to pick it up, but your booking form would not allow me to go ahead as it required details on an incoming flight. Rang and spok... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
We provide the easiest way to compare and reserve cheap car rentals. We compare car hire in Australia and around the world. We are focused on customer care, innovation, and providing the cheapest car rental rates from our industry partners: Avis, Hertz, Budget, Thrifty, Europcar, Enterprise.
Informações de contacto
4,6
Excelente
87 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Got me deal when all was lost when…
Got me deal when all was lost when everything and one was booked out. We are indebted!!
6 de agosto de 2018
Opinião espontânea
Resposta da Vroomvroomvroom
Hi there! Thank you for your review and for choosing VroomVroomVroom. We hope we can help with your next car rental. Cheers, Julia
Excellent and prompt service answered…
Excellent and prompt service answered my question very satisfactorily.
2 de maio de 2018
Opinião espontânea
Resposta da Vroomvroomvroom
Hi Tony!
Thanks for taking the time to leave us a review! We are glad you've had a great experience. Happy travels!
- Jess
Polite, Professional and Efficient
Vicki made booking really easy. She was polite, efficient and clarified a couple of issues of concern. And we got a great deal !!
8 de fevereiro de 2018
Opinião espontânea
Resposta da Vroomvroomvroom
Good afternoon Jackie. Everyone is so helpful because we have the best customers! We hope we can help with your next car rental. Cheers, Julia.
Quick and very helpful.
6 de fevereiro de 2018
Opinião espontânea
Resposta da Vroomvroomvroom
Hi Elena! Thank you for giving us a perfect rating and for recommending VroomVroomVroom to other travellers. See you on the road! Julia
Helpful, great deals
Helpful, easy to deal with and great deals - an excellent company to deal with and Vicki was a great help
2 de fevereiro de 2018
Opinião espontânea
Resposta da Vroomvroomvroom
Hi Paddi. Thanks for taking the time to write a review. We will pass this feedback onto Vicki and are very happy she was able to be a great help. Thanks Tia.
good explanation of making a booking.
12 de dezembro de 2017
Opinião espontânea
Resposta da Vroomvroomvroom
Thank you Teresa! Your positive feedback will be passed onto our team. Thanks for booking with VroomVroomVroom! Cheers, Julia.
Resposta da Vroomvroomvroom
Good morning! We appreciate you taking the time to give us some positive feedback. Thanks for booking your car with us. Cheers, Julia.
Excellent service
Excellent service, Had to change names on this booking and it was done in a couple of minutes!! Awsome
29 de novembro de 2017
Opinião espontânea
Resposta da Vroomvroomvroom
Great to hear from you Trudy! We are glad you have had a good experience. See you on the road! Julia.
Outstanding customer service!
I was very impressed with the customer service I received from Riz. She was lovely to chat too and helped me find the appropriate vehicle for my hubby and I for our trip to see my new grand daughter! Thanks Riz.. you made me smile!
10 de outubro de 2017
Opinião espontânea
Resposta da Vroomvroomvroom
Thank you for your feedback Kerri. We are happy Rizza was able to assist you and make you smile :) We will pass your feedback onto her. Cheers Gilbert
The chat representative
The chat representative, Rizza, made my car hunt extremely easy. Great service and very knowledgeable. Thank you!
6 de outubro de 2017
Opinião espontânea
Resposta da Vroomvroomvroom
Good Morning. Thanks so much for your positive review. I will pass your feedback on to the team. Thanks, Jess.
Excellent service +++
27 de setembro de 2017
Opinião espontânea
Resposta da Vroomvroomvroom
Good afternoon! Thanks for giving us your feedback. Cheers, Jess.
Easy to use
Easy to use, quick support and good prices, also insurance is cheaper.
22 de setembro de 2017
Opinião espontânea
Resposta da Vroomvroomvroom
Hi George. Thanks for for giving us your feedback. It's great to hear that you enjoyed your experience with VroomVroomVroom. Cheers, Jess.
Have used Vroom before
Have used Vroom before, always excellent. I needed some questions answered and some advice for my latest reservation, Riz sorted it all out for me. Outstanding!
15 de setembro de 2017
Opinião espontânea
Resposta da Vroomvroomvroom
Good morning. Thanks for giving us your feedback - we are glad to hear that you had a great experience. Have a wonderful day! Jess.
had to hire a car due to flight …
had to hire a car due to flight cancellation, Riz helped me get a decent car with a very decent price and also answered all my queries. Riz is a star
13 de setembro de 2017
Opinião espontânea
Resposta da Vroomvroomvroom
Good afternoon! Thank you for your review and for choosing VroomVroomVroom. Yes, Riz is our star 😀 I’m so happy that you enjoyed our service. Have a great day, Julia.
Today I was served by both Patrick & …
Today I was served by both Patrick & Vicki.
Their respond & service were swift. With these, any enquires or mistakes made on our booking, there is someone there to assist. Good.
Thank you & keep up the good work.
3 de julho de 2017
Opinião espontânea
Resposta da Vroomvroomvroom
Hi Joe! Thanks so much for your wonderful comments. We are glad you have had a good experience. Let us know if there is anything we can help you with. See you on the road! Julia
Resposta da Vroomvroomvroom
Woohoo! It's wonderful to hear that you have enjoyed booking with VroomVroomVroom. We hope to hear from you again! Cheers, Julia
The online chat helped a lot with my …
The online chat helped a lot with my booking! Very fast and easy..
27 de junho de 2017
Opinião espontânea
Resposta da Vroomvroomvroom
Thank you! It's always fantastic to hear that customers have enjoyed booking with us. We hope we can help with your next car rental. Cheers, Julia
Excellent on-line help faster than the phone!
Jen was friendly and eager to help in an immediate manner. It's a pleasure to receive such great support online!
26 de junho de 2017
Opinião espontânea
Resposta da Vroomvroomvroom
Dear Traveler! Thank you for your review and for choosing VroomVroomVroom. I’m so happy that you enjoyed our service. See you on the road! Julia.
the customer service is great and …
the customer service is great and helpful!
23 de junho de 2017
Opinião espontânea
Resposta da Vroomvroomvroom
Hi Tony! Everyone is so helpful because we have the best customers. We hope we can help with your next car rental. Julia
Thank you for your quick reply real …
Thank you for your quick reply real time!
20 de junho de 2017
Opinião espontânea
Resposta da Vroomvroomvroom
Hi Shingi - glad we were able to efficiently help you. Cheers Tia.
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