VWFS Rent-a-Car - Milton Keynes Opiniões 

85
TrustScore: 5 em 5

4,9

Greyfriars Court, MK10 0BN Kingston, England, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great communication from Deborah, clear transparent pricing on rental car ( no hidden extras). VW Polo car I chose was fab - it was practically brand new. Given reassurance that should anything happe... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

First class service from Debbie and the team at Marshall VW, two week rental of Golf Estate was delivered without a hitch. Everything we needed to know both prior to and during the rental was expl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutely fantastic service. Deborah James is friendly polite professional courteous and knowledgeable. She selected an option to suit our specific needs and the iD3 GTX itself was an amazing choice.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

At 13:27 I booked a car online with VWFS Rent-a-Car UK. Clear website. Competitive price. Instant confirmation email. At 13:43 I received a call from Debbie James. She checked in, explained what to... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Agência de aluguer de carros
  2. Serviço de leasing de carros
  3. Agência de aluguer de vans

Escrito pela empresa

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Informações de contacto

  • Greyfriars Court, MK10 0BN, Kingston, England, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

85 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,9

Todas as opiniões

(85)

862 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Exceptional Car Hire

I recently had an exceptional car hire experience that I can't help but rave about. From the effortless online booking process to the immaculate condition of the car upon pickup, every detail was meticulously handled.

The car itself ran like a dream, offering a smooth and comfortable ride throughout my rental period. The modern features added a touch of convenience and luxury to the journey.

What truly stood out was the exceptional customer service. Deborah was friendly & professional, just how it should be. Returning the car was a breeze, wrapping up my experience on a high note.

In summary, VWFS Car Hire at Milton Keynes surpassed my expectations in every way. If you're looking for a hassle-free and remarkable car rental experience, I wholeheartedly recommend giving them a try.

8 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service with a great car

Excellent service with a great car. Was quick and easy for hand over and return, no hassle and the cheapest best car rental around! Deborah was amazing and great with helping, even showed all the features of the car and tips to help save fuel etc. Will definitely be using again when needed.

14 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Customer oriented, 2nd rental

Prompt service, admin takes less than grabbing a cup of coffee, front desk staff are friendly and helpful with customer requests. This is my second rental and wouldn’t hesitate to return for more

1 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

You got yourself a new customer!

Great car, competitive prices, awesome experience! Shout out to Debbie James for a top-notch service! My minor comment is to improve the parking bay situation for customer pickup/return.

2 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

We had a great experience with VWFS…

We had a great experience with VWFS rent-a-car with Deborah at Marshalls MK. We got a great car and great friendly service. We will definitely use this service again.

30 de março de 2023
Opinião espontânea
logótipo da VWFS Rent-a-Car - Milton Keynes

Resposta da VWFS Rent-a-Car - Milton Keynes

Thanks!

Classificada 3 em 5 estrelas

friendly staff

Very friendly staff (Deborah). Helped with every functions of car and even with the cheap charging app. The car was very good. Bit disappointed with the range which we mentioned to her at the end. Also it’s been a week and I haven’t got my deposit back.

If solving these issues, definitely renting again.

20 de março de 2023
Opinião espontânea
logótipo da VWFS Rent-a-Car - Milton Keynes

Resposta da VWFS Rent-a-Car - Milton Keynes

Hi there. We’re able to confirm that your deposit has been sent back to you. Regarding the charge of the car The location have confirmed the vehicle was fully charged up to its maximum range which is stated on this page https://www.vwfsrentacar.co.uk/vehicle-rental/vehicle-details/volkswagen-id.3

Classificada 5 em 5 estrelas

Great staff support

Deborah made the tedious (but necessary) paperwork a breeze.
Professional, helpful, car was in decent condition, definitely recommend it.

3 de março de 2023
Opinião espontânea
logótipo da VWFS Rent-a-Car - Milton Keynes

Resposta da VWFS Rent-a-Car - Milton Keynes

Thanks!

Classificada 5 em 5 estrelas

Superb service

My requirements could probably not have been more simple, but I was made to feel that my short term car hire was the most important piece of business ever.

Debbie is a credit to your organisation, welcoming and friendly, yet totally professional and very efficient.

Thank you

25 de janeiro de 2023
Opinião espontânea
logótipo da VWFS Rent-a-Car - Milton Keynes

Resposta da VWFS Rent-a-Car - Milton Keynes

Thank you so much for the review!

Classificada 4 em 5 estrelas

The staff at the rent-a-car were great

The staff at the rent-a-car were great. Very efficient, courteous and professional.

I didn't give five stars only because I truly hated certain aspects of the ID3 car that I hired (which is not entirely their fault but partially was). Like the car would only charge to 181 miles and then stopped charging. Why? Could this have been fixed first? The heated steering wheel always came on when starting. Why? Could this have been fixed first? And then there's the incredulously dangerous lane keep assist.... well we won't go there. Suffice it to say I nearly killed a cyclist.

20 de janeiro de 2023
Opinião espontânea
logótipo da VWFS Rent-a-Car - Milton Keynes

Resposta da VWFS Rent-a-Car - Milton Keynes

Thanks!

Classificada 5 em 5 estrelas

Fantastic service

Debs made the whole process seamless from start to finish. Will use again

6 de janeiro de 2023
Opinião espontânea
logótipo da VWFS Rent-a-Car - Milton Keynes

Resposta da VWFS Rent-a-Car - Milton Keynes

Thanks!

Classificada 5 em 5 estrelas

Deborah James

Deborah James, Thank you so much for your fantastic service, you are amazing. Price is good and cars is new and process was nice and easy and fun, no faults at all.
Will come back 100%

16 de novembro de 2022
Opinião espontânea
logótipo da VWFS Rent-a-Car - Milton Keynes

Resposta da VWFS Rent-a-Car - Milton Keynes

Thanks for your review!

Classificada 4 em 5 estrelas

VW ID3 Brilliant but be Aware of Charging Issues

This was my first experience in renting an EV. Brilliant car and excellent pick-up service with Debbie. The return was less pleasant. Debbie had left for the afternoon and I eventually had to involve the Head of Business, Paul. At pickup I made a pre-authorisation of GBP500 in accordance with paragraph 4 of the rental arrangements. Rather than the amount being 'on hold' as stated, it was fully charged to my credit card. Since I was returning to Australia the following day, I needed to get assurance that the debit was going to be reversed. I received written assurance to that effect, and it was duly received, though I lost money due to different exchange rates.

Renters also need to be made aware that it can take many hours to charge the vehicle with most public chargers being only 7kWh with a battery capacity of 58kWh. Overnight charging is the most efficient solution, and this is not always possible for leisure renters.

I was offered a demonstration of the charging process but declined as my daughter owns a Tesla. There are some quirks where the cable will not release after charging. I resolved this by checking an online forum. However, it may be useful for Marshalls to provide a simple cheat sheet to assist renters.

4 de novembro de 2022
Opinião espontânea
logótipo da VWFS Rent-a-Car - Milton Keynes

Resposta da VWFS Rent-a-Car - Milton Keynes

Hi Bob, thanks for taking the time to leave a review. Please note that deposit refunds can take up to 3-5 working days. We will take your feedback on board and hope to see you again soon.

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