It was not a rigorous process, simple meaningful steps to get the documents signed and every step was explicitly explained to the rentee. The contact person in the name of Richard was absolutely profe... Ver mais
A empresa respondeu
Citygate Volkswagen Watford, 3 Otterspool Way, Bushey, WD25 8HL Watford, Hertfordshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
It was not a rigorous process, simple meaningful steps to get the documents signed and every step was explicitly explained to the rentee. The contact person in the name of Richard was absolutely profe... Ver mais
A empresa respondeu
Hands down the best experience I have had renting a car. Very straightforward process, collection and drop off. Richard who looked after us truly an asset for the VW group. We will be back for sure.
A empresa respondeu
staff were very helpful and car good- had to extend the lease and this was also dealt with efficiently.
Besides everything running smooth and efficient. The top man and absolute legend dealing with customers for rent-car-service, took time out his day to help me get my phone back which I unknowingly lef... Ver mais
A empresa respondeu
We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.
Citygate Volkswagen Watford, 3 Otterspool Way, Bushey, WD25 8HL, Watford, Hertfordshire, Reino Unido
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Besides everything running smooth and efficient. The top man and absolute legend dealing with customers for rent-car-service, took time out his day to help me get my phone back which I unknowingly left in the uber to the VW location in Watford. I LOVE THAT GUY!

Resposta da VWFS Rent-a-Car - Watford
Professional and friendly
Richard is helpful

Resposta da VWFS Rent-a-Car - Watford

Resposta da VWFS Rent-a-Car - Watford

Resposta da VWFS Rent-a-Car - Watford
Very good experience from Volkswagon rental services. I got very good,neet car and the rental manager was very friendly and i am very much impressed.

Resposta da VWFS Rent-a-Car - Watford
great service with helpful staff
Process very simply and quick

Resposta da VWFS Rent-a-Car - Watford
It was a last minute booking. Richard Scheininger was very helpful as we were communicating via email & phone calls. He was swift with his responses booking was done over the weekend and we needed the car by Monday. I was well impressed with the overall booking and the vehicle was clean and comfortable, smooth in driving. I would recommend them to all my family and friends.

Resposta da VWFS Rent-a-Car - Watford
Excellent customer service. Richard dealt with me, and he made me feel comfortable and welcome.

Resposta da VWFS Rent-a-Car - Watford
Richard does an absolutely brilliant job time and time again as I’m a long standing customer and I’ve never been disappointed with his customer focussed service!
Charles

Resposta da VWFS Rent-a-Car - Watford
I have personally dealt with Richard at VW Watford for many years and have always received the best possible service. I would highly recommend if you’re looking for reasonable prices and great customer service. Many thanks!

Resposta da VWFS Rent-a-Car - Watford
Excellent customer service, friendly staff, good clean car and voluntary offer of good deals.

Resposta da VWFS Rent-a-Car - Watford
Was able to provide a vehicle at short notice and aware of my special needs. Over all the service was perfect.

Resposta da VWFS Rent-a-Car - Watford
I originally booked a car hire through Enterprise and was let down by mutiple sites. I then found VWFS rent a car in watford and the service was in stark contrast. Richard was very professional and helpful. On arrival the vehicle was clean and ready at the front. The rate was very reasonable. I also had the option to extend my rental at short notice. Highly recommend Richard and the VWFS rent a car service.

Resposta da VWFS Rent-a-Car - Watford
Richard is great man to deal with, will definitely recommend to friends!

Resposta da VWFS Rent-a-Car - Watford
Have been using the services of VWFS Rent -a car every time i visit UK. The booking is well handled. It takes less than 10 min to finish the process and drive off. The vehicles are in mint condition. Wonderful experience of VW vehicles.

Resposta da VWFS Rent-a-Car - Watford
I have used Citigate twice now to hire cars. Friendly, helpful and responsive service makes the reservation paperwork easy. The cars have been in immaculate condition and they drive excellently. It was almost a shame I had to hand them back.

Resposta da VWFS Rent-a-Car - Watford
We and our family have rented here several times and it is always an easy experience with efficient, friendly service. We will be back.

Resposta da VWFS Rent-a-Car - Watford
I selected a first vehicle but close to the rental date needed to change to a different vehicle. The contact person at the company (Richard) immediately handled the change for me with no effort on my part.
I received exactly the vehicle that I ordered, in good condition and no wasted time or paperwork. Richard was friendly and exceptionally helpful.
I gave the vehicle back with no issues and again Richard was helpful and friendly.

Resposta da VWFS Rent-a-Car - Watford
This is the 2nd time I've used City Gate Watford to hire a car. I have found them competitive, friendly and really professional. They provide you the car that is requested and will always upgrade you if it's not available. I certainly recommend them

Resposta da VWFS Rent-a-Car - Watford
Always an efficient pickup and drop off experience. Extended my rental and a quick call sorted it out.

Resposta da VWFS Rent-a-Car - Watford
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