Walking Sticks Opiniões 

6672
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ordered a pair of sticks, which arrived speedily. I have had them from this company previously so knew that they could supply sticks long enough for a person over six feet tall. After being in use for... Ver mais

Classificada 5 em 5 estrelas

Very swift service, competitive price, no faffing about with products. I needed a tripod walking stick urgently because of an injury that left me not only housebound but almost chair bound, arrived... Ver mais

Classificada 5 em 5 estrelas

Instructions for purchase of the rubber tips were excellent and sizing perfect for the three walking sticks which have now been given to members of the family. They were delivered in the time sta... Ver mais

Classificada 5 em 5 estrelas

The design and quality of the walking stick is superb and the ability to fold down is so useful, without compromising its use. The delivery to a friend was very quick and it was well protected and bea... Ver mais

Informações sobre a empresa

  1. Fornecedor de equipamento para mobilidade

Escrito pela empresa

At WalkingSticks.co.uk our mission is to help you find a walking stick that looks fantastic and provides that important support and reassurance when you're on the move. We have hundreds of walking sticks in stock in our London warehouse. We specialise in helping you select a walking stick by colour, pattern, style, length, type of wood, special features and any other way you can possibly think of that helps to choose the right walking stick for your needs! Our UK-based Customer Service Team is here to help you select the perfect walking stick to suit your style. We offer free UK delivery on orders over £40 too. Our tracked delivery services take care of your walking stick while it's on its way to you, and we aim to deliver your walking stick as quickly as possible. We look forward to helping you find your perfect walking stick.

WalkingSticks.co.uk

Escrito pela empresa

Free UK Delivery Over £40
We offer free UK delivery on all orders over £40. This way you can ensure you have a cane for every occasion without worrying about any extravagant shipping costs.
Product Experts Ready to Help You
Whether you're shopping for your first cane or you're interested in the latest products in our range of mobility supports, our dedicated Customer Services team are on hand to help you with your order. They are ready with their expert product knowledge to answer your queries and offer assistance with placing your order.
Quality Products at Affordable Prices
As a leading independent distributor of mobility products, we pride ourselves on our growing reputation for supplying quality walking sticks, canes, and accessories at affordable prices from brands you can trust.
Safer Shopping with WalkingSticks.co.uk
We are an ISO 9001:2015 certified business, providing peace of mind that your order is safe in our hands. You can shop safely with us (secured by Thawte), and we even offer FREE UK mainland delivery on all orders over £40.

Free UK Delivery Available

We offer free UK delivery on orders over £40!

Receive free UK delivery on all orders over £40. This way you can ensure you have a cane for every occasion without worrying about any extravagant shipping costs.

Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

7 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(6672)

1187 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

Best Place for Petite/XS Rollator

I was looking to buy a rollator but needed an XS size which are almost impossible to find, particularly as I didn't want a "medical grey" one. Found exactly what I was looking for AND in an unusual colour! Ordering was so easy & quick. Delivery was great too - very fast & fully tracked.
I've purchased from Walking Sticks before- again one of the only places where I could find a good quality petite Walking stick. Would definitely recommend others to order from here.

18 de junho de 2026
Classificada 5 em 5 estrelas

Bought iWalk 3

Bought iWalk 3. It was delivered very quickly, the next working day. The product is pricy but very much worth the money - massive quality of life improvement.

22 de junho de 2026
Classificada 5 em 5 estrelas

I was happy in every way

I was happy in every way. Ordering was fine, tracking and delivery and the stick js fine. I used it to church yesterday and it was really great. Thank you
Will recommend it.

22 de junho de 2026
Classificada 5 em 5 estrelas

Excellent design

Excellent design. Easy to fold, looks good, has good function in height adjustment, and feels sturdy. Far superior to an alternative I also have.

19 de junho de 2026
Classificada 1 em 5 estrelas

The item I ordered was very badly…

The item I ordered was very badly packaged (the box was not even big enough for the stick I ordered) and arrived damaged (serious scratching on the handle). I raised complaint with the company but received very little sympathy. Just received this standard response - "Having reviewed the matter, we are satisfied that the item left our warehouse in good condition. Unfortunately, despite our packaging procedures, items can occasionally sustain damage whilst in transit with the courier. Whilst we regret this happened to your order, we are unable to determine precisely how the damage occurred once the parcel entered the delivery network." STILL AWAITING REFUND

19 de junho de 2026
logótipo da Walking Sticks

Resposta da Walking Sticks

Dear Mr Clamp,

We're very sorry to hear about your experience and appreciate you taking the time to leave your feedback.

We have looked into your return and can confirm that, using the tracking number from your prepaid returns label, your parcel was delivered back to us at the start of this week. Our Returns Department typically takes 3–5 working days to process returned items before a refund is issued.

Based on the delivery date, your return should be processed very soon. We sincerely apologise for the disappointment caused by the condition in which your item arrived and for any frustration you've experienced throughout the process.

Thank you for your patience, and please be assured that your refund is being handled as quickly as possible.

Kind regards,
Walkingsticks.co.uk

Classificada 2 em 5 estrelas

My stick arrived and was faulty…..

My stick arrived and was faulty so I send an email with an attached photo of the missing flexi foot.
I then followed this with a phone call to ensure they had the email.
The reply was very sharp and without knowledge, there was no apology. Prepaid label sent with instructions and order details requested. I posted it back the same day.
1 week later there was no acknowledgement so phoned again, finally told it was in returns, would be chased and I would be emailed that day.(Monday)
No email by the next morning so phoned again(3rd call), after an 8min wait for Cholene to contact her manager that it would be chased.
It finally arrived on Thursday.
At no point did anyone apologise for the obviously faulty Flexistick.
In future I will be looking for another supplier as Health and Care do not appear to care about their customer service as the stick was clearly faulty when it was packaged.

16 de junho de 2026
logótipo da Walking Sticks

Resposta da Walking Sticks

Dear Mrs Austoni,

We are sorry to read that you were disappointed with your experience.

Please allow me to clarify that as soon as you notified us that the walking stick had arrived without its Flexyfoot ferrule, we apologised for the issue and arranged a prepaid Royal Mail returns label at no cost to you so that the item could be returned for inspection in line with our faulty goods procedure.

Once the returned item had been received and processed by our returns team, a replacement was issued to you. We appreciate that waiting for the replacement may have taken slightly longer than expected for which we also apologise.

We always aim to resolve faulty product reports as quickly as possible while following a consistent process for all customers.

We are pleased that we were able to provide a replacement and are sorry that your experience did not meet your expectations.

Kind regards,

Victor
WalkingSticks.co.uk

Classificada 2 em 5 estrelas

The disabled VAT relief only applies to…

The disabled VAT relief only applies to certain products. This is not available on all products like most companies of this type. The sticks l bought were ok though.

15 de junho de 2026
logótipo da Walking Sticks

Resposta da Walking Sticks

Dear Nicholas,

Thank you very much for taking the time to share your feedback with us.

We are pleased to hear that you were happy with the walking sticks.

I would like to apologise for the confusion regarding VAT relief. Following a further review, we identified that the item was in fact eligible, and the VAT has now been refunded. We're sorry for the incorrect information provided initially and any frustration this caused.

We appreciate you bringing this to our attention.

Kind regards,
Tylah
Walking Sticks team

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