Ordered contacts on a Thursday afternoon and I received them on Tuesday, plus it was a holiday weekend. I’m very pleased with their fast shipping. The system said my order was processed, but no tracki... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Ordered contacts on a Thursday afternoon and I received them on Tuesday, plus it was a holiday weekend. I’m very pleased with their fast shipping. The system said my order was processed, but no tracki... Ver mais
A empresa respondeu
Great price for my contacts. Had a question about sending in my prescription and it was answered quickly. Order was delivered quickly.
A empresa respondeu
Never received lens but ups claims delivered on web site. Last time this happened with my order. Ups has issues with service. Called customer service to file claim. Probably will stop using this com... Ver mais
A empresa respondeu
Ordering contacts was relatively easy and they were delivered quickly. The only reason I didn't give a 5 star is that now that I ordered a years supply, they are offering me a discount through the re... Ver mais
A empresa respondeu
Welcome to WebEyeCare, your source for the lowest prices on contact lenses. We constantly strive to exceed our customers expectations by delivering name brand contact lenses at the lowest possible prices. All contact lenses dispensed by WebEyeCare are the exact same lenses as prescribed by your doctor and are delivered to you in sealed containers direct from the manufacturer. At WebEyeCare, our primary focus is providing our customers with the dedicated personalized customer service combined with the lowest prices on the internet. WebEyeCare offers a wide variety of contacts including colored, toric and multifocal lenses that will surely fit your lifestyle!
10 Canal Street Suite 205, 19007, Bristol, Estados Unidos da América
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
great product but always worth checking other providers for prices. their live chat is not live. they collect your email and if you're lucky they reply by email.
The website doesn't appear to let you leave a review if it has anything negative to say. Their description is very misleading. It states 6 contacts, but you're actually only getting 3. I don't understand why they don't just say that. Overall you're not saving, it definitely costs more. It did take a while, which their customer service did send an email letting me know they were on backorder, but after I received the contacts and questioned the missing contacts they stated I only ordered 3. So there's no help through customer service, only excuses. There is no 3 in any part of their description or 3 months. It doesn't state 6 MONTHS either, however it does state 6 contacts, which to me like every other contact company, 6 is 6 months. I won't order again. I'd rather go ahead and pay the $20 or $30 extra somewhere else for 6 months of contacts without the trickery. It may cost more initially somewhere else, but when divided up there definitely cheaper elsewhere. Feeling duped and highly disappointed.
Had an allergic reaction to a contact lens that others are also reporting. This company claims to have a satisfaction guarantee but refused to allow me to exchange the contacts. I was a repeat customer but never again. Its false advertising on their website and they also charged my card an amount that I did not authorize.
Company sent me two boxes of expired contacts.
I placed an order on August 12,2025. I even paid a little extra to get my order faster. I get an email today saying my order is backordered and my order can be shipped out on August 20,2025 but it is not a guarantee. This is horrible. At least let people know ahead of time that your order can be back ordered because Johnson and Johnso still need to send my order to you all. Now I have to wait for you all to send a message to your warehouse to cancel my order so who know how long this is gonnna take now to get my refund and purchase some where else.
I ordered my contacts 2 weeks ago and paid for expedited next day shipping. I still have no contacts, I’ve held for hours and no one picks up the call, I’ve tried chatting and get no response, I scheduled a “VIP Call” that never came. They charged my HSA debit card and now I can’t even order them from anywhere else because they won’t cancel my order and refund me. BUYER BEWARE!! DO NOT ORDER FROM THIS FAKE COMPANY!!

Resposta da WebEyeCare
Unless you want to continue to get an endless stream of text messages (even though you did not purchase anything) without any ability to stop them. AVOID THIS COMPANY
Ordered & they charged me. That was a month ago and still no contacts, despite repeated contact with customer service and repeated promises of imminent delivery. Will never order from them again.
Ordered last month and still haven’t heard anything about my order. I won’t be ordering from this company anymore. Calls have been made with promised dates and still no contacts
Excellent prices, fast shipping, very good communication about the order and shipping.

Resposta da WebEyeCare
The prices are reasonable & shipping is super fast. I also like the rewards program so I am able to get discounts on future purchases.

Resposta da WebEyeCare
Great price, easy ordering, and prompt delivery.

Resposta da WebEyeCare
Great and easy process. Fast shipping and the prices are very affordable!

Resposta da WebEyeCare
Process was easy to understand.Shipping was quick.

Resposta da WebEyeCare
I always use WebEyeCare to reorder my contacts. They are reasonably priced, great quality and have fast delivery. They also call me before filling the order if they have any questions which I really appreciate. And you get bonus points for more discounts when you order. It’s a win-win!

Resposta da WebEyeCare
Good value and easy ordering process and shipping.

Resposta da WebEyeCare
I have been trying for a week to place an order with Webeyecare. Their system will not take my order even after using several browsers. I sent them an email message containing their system generated error message. They could not explain the error and to told me to call them. I tried again using their PayPal option and the system went into a loop with no explanation as to why. Finally I called them and they indicated they would not honor the internet price on the phone. This company demonstrates no customer service ability at all. May they cease to exist and rest in peace!

Resposta da WebEyeCare
I always had a good experience ordering from here.

Resposta da WebEyeCare

Resposta da WebEyeCare
I am a returning customer. Primarily because most of the other contact lens companies use pricing games which are infuriating. And you guys are straight forward about pricing.

Resposta da WebEyeCare
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.