WebHostingPad Opiniões 

143
•
TrustScore: 3.5 em 5

3,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I was overweight, ugly, broke, homeless, and had three terminal diseases. A passerby saw me and told me, "Here, sign up on Web Hosting Pad", and set up an account for me. Three months later, I was a... Ver mais

Classificada 5 em 5 estrelas

I had a bandwidth spike problem causing website and FTP suspensions and called for help in very late night. The support staff responded immediately and helped me set up Cloudflare.com account to mon... Ver mais

Classificada 5 em 5 estrelas

My experience with Jacob was extraordinary for the typical support received on WHP support chat. Most of the time when I use the chat, I get more frustrated than I was before I chatted because the age... Ver mais

Classificada 1 em 5 estrelas

Its a No 1 cheating company, i cancelled the hosting account and asked refund. They cancelled my account and no refund. I asked many times for refund but their shameless answer is billing manager... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de hospedagem na Web
  2. também em
  3. Fornecedor de DNS
  4. Fornecedor de soluções de e-Commerce

Escrito pela empresa

Quality and affordable shared hosting from WebHostingPad with 24/7 support and full customer satisfaction guarantee. Plans start at just $1.99/month.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

143 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,7

Todas as opiniões

(143)

4 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Affordable and reliable web hosting…

Affordable and reliable web hosting service with fast, responsive, helpful support team available via text chat. My issue could get resolved quickly over chat. I’ve been using this service for close to a decade now and will stay so.

11 de maio de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

I have received really good service…

I have received really good service from WebHostingPad and would happily recommend them. Easy to contact the friendly support staff, any time I have required advise from them it has been available immediately. Competitively priced for renewals as well as at point of purchase. I rate them 5 stars.

1 de maio de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

My website admin hosting got problem

My website admin hosting got problem. i thought is my website hosting expiry or something wrong. The staff was very patient and helpful...appreciate his kind help and resolve my problem so fast. thank you very much.
thumb up.

16 de abril de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

We have used WebHostingPad for a number…

We have used WebHostingPad for a number of years and have had excellent service and it has been a good experience. The tech support has been responsive and helpful. My most recent experience using chat worked very well and provided me with the information that I was looking for. We use RVsitebuilder to build and maintain our webpages. It is not the best web builder there is but it is adequate, especially if your pages are relatively static. If you make a lot of edits then the source code becomes overloaded with excess and duplicate html code. But it is fairly easy to clean this up using some other html coding tools. Overall it has been a good experience!

20 de março de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

WebHostingPad is scammer. Delete their positive reviews please. They are stealing money using their so called fake website.

I've placed an order on the website but they provided me nothing!
They are just scamming with the customers. They don't have any server but stealing money from the users.

I'm one of the victims. They didn't provide me any service after placing the order. Now I'm asking for refund, but no response from their end.

They are also scamming with TrustPilot. They are putting fake reviews manually. Dear trustpilot please delete all the positive 5-star reviews. According to their fraud activity, they don't deserve any positive reviews.

If Trustpilot intelligent team investigate the fake reviews manually, they can find it out easily that all the positive 5-star reviews are surely FAKE reviews made manually by themselves.

6 de março de 2020
Opinião espontânea
logótipo da WebHostingPad

Resposta da WebHostingPad

You were committing credit card fraud. We do not provide services to users who commit credit card fraud. The actual owner of the credit card used would have been able to request a refund via the chargeback process after speaking with their bank. Fraud is not allowed under our terms of service, thanks.

Classificada 5 em 5 estrelas

I'm so pleased to recommend WebHostingPad

I'm so pleased to recommend WebHostingPad for many reasons, I'll list some of them, every time I've called for support there is one person on the phone to help me with my issues, and 99% of the time the issue is solved on the call, the other 1% I've been escalated to another tier, in a couple of hours I'm getting an email with a solution or suggestion on how to solve my issue, been with them for several years, hosting maybe 10 domains, using WP on all of them, can't complain at all, and as far as pricing, could not find better, my Cpanel is very easy to use and configure, so far, customer service, ease of use and pricing is a perfect match for me.

3 de março de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

No complaints

I've been a happy Webhostingpad customer for a decade now. I have a few low-traffic portfolio websites with mostly photographs and some text, not many videos. I've no complaints. The plan is reasonably priced. The customer service is responsive and courteous.

19 de fevereiro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Honestly

Honestly. From time to time I have issues with my site, I'm sure we all do. Most of the time it's because of something I did or am trying to do and now and again there is a performance issue the host is having.

Each and every time I have reached out to their support my issues have gotten resolved. It's because of their support team and excellent pricing structure that I have never left WebHostingPad

12 de fevereiro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service. WebHostingPad provides a quality product and has terrific customer service if you should ever run into any issues. The staff has always helped me if in doubt and they have always responded quickly. Would definitely recommend them!

30 de dezembro de 2017
Opinião espontânea
Classificada 2 em 5 estrelas

False advertising

False advertising! NO dedicated IP, NO SSL for Power Plan Plus(they do say YES in Chinese version)! low efficiency! ask for refund and no follow up!!!
It is NOT true!!! I asked for refund on May 23rd, then you replied the next day and never proceed for refund! Stay away from they!
the Chinese version do says dedicated IP included!

9 de junho de 2017
Opinião espontânea
logótipo da WebHostingPad

Resposta da WebHostingPad

Hi Zhang,

I'm sorry you feel you were misled, but in order to get an SSL for the Power Plan Plus you must fill out an SSL form and have our team install the certificate. I'm not sure where you're seeing dedicated IP on our website, since we don't advertise that anywhere.

We do not give refunds outside the 30 day guarantee. This was in the terms you agreed to when you signed up.

Classificada 1 em 5 estrelas

Always Suppended

I have been hosting with them for years and will end when my contract is up. That being said my site or email account get hacked every few months. I don't use my site anymore and have not updated anything in years but somehow it's supposed to me sending out spam from an account I never created or web pages I have never written. Stay away. I say this as I am suspended for the 3 time this month and they aren't helping me out.

30 de abril de 2017
Opinião espontânea
logótipo da WebHostingPad

Resposta da WebHostingPad

Hi Craig,

I'm sorry to hear you're having trouble.

We know you're not the one sending out spam or created malicious web pages. Our system doesn't. The reason you're being suspended so much is likely because you're not keeping up with your site. Sometimes hackers find security loopholes in your code or plugins and they can use these weaknesses to install pages running spam scripts. For the safety of everyone on the server, we need to suspend accounts sending bulk mail automatically. This is why we ask our users to keep their sites updated. This prevents hackers from accessing your site to send spam in the first place, and prevents suspensions due to malicious code on your site, and prevents a load spike for everyone on the server.

We can't unsuspend your account until we're certain the malicious code has been taken care of. Otherwise compromised sites would be allowed to run rampant.

I apologize for your experience. Perhaps if you're not using or updating your site, it would be better off letting it expire so it's no longer causing problems for you or for our active users. As it stands, inactive sites are open to vulnerabilities, since the owners won't notice malware on their site, and it starts affecting users who need their sites by way of taking up server resources.

Regardless of which direction you take, we wish you the best. and apologize for any inconvenience.

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Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

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