The Welsh Cheese Company Opiniões 

2709
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I live in the United States and I have been getting Welsh Cheese delivered to my grandson who's been living in Aberystwyth and getting his Masters. He really enjoys getting the different cheeses each... Ver mais

Classificada 5 em 5 estrelas

I simply adore The Welsh Cheese Company! I routinely make orders and am always impressed with the swift and well packaged delivery. I have discovered some of my all time favourites through the company... Ver mais

Classificada 5 em 5 estrelas

Took a chance ordering online, as I didn't have time to get to a local cheese shop in time for my son's birthday. I needn't have worried. I went for the lucky dip hamper, which was excellent value for... Ver mais

Classificada 5 em 5 estrelas

I wanted a cheese stack for a wedding 'cake' and Tom couldn't have been more helpful in advising which cheeses would form a cake (and not a tower!). The descriptions of cheese on the website ar... Ver mais

Informações sobre a empresa

  1. Loja de queijos
  2. também em
  3. Delicatessen
  4. Fornecedor de brindes corporativos
  5. Loja de alimentos biológicos
  6. Loja de frios
  7. Loja de lembranças

Escrito pela empresa

We sell superb artisan cheeses from Wales' best independent cheesemakers. We specialise in gift boxes, hampers and carefully curated cheeseboards. We stock over 60 of the very best Welsh cheeses, and work with 15 fantastic producers. Established in 2017, the business has gone from strength to strength, but we've never strayed from our core purpose, which is to champion Welsh cheese to our customers all over the UK.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
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Geralmente responde em 14 horas

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4,9

Todas as opiniões

(2709)

307 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Beautiful cheeses delivered exactly…

Beautiful cheeses delivered exactly when required. The only problem was that one of them was squashed and misshapen, which was disappointing, but otherwise I was delighted. Excellent quality cheeses and good flavours.

22 de maio de 2026
logótipo da The Welsh Cheese Company

Resposta da The Welsh Cheese Company

Hi Sarah.
I'm sorry to hear that one of your cheeses was squashed when it got to you. Please just drop us an email letting me know the details of your order and I'll be very happy to send a replacement out for you.
Thanks
Tom

Classificada 5 em 5 estrelas

Cheeses excellent for specific celebration

I ordered the Welsh Classics Collection for a special birthday soirée. I thought the Collection was a good array of cheeses containing both soft and hard cheeses all of which were tasty, some tangy and some smooth & creamy. They were a good representation of traditional Welsh Cheeses and all of good quality. The order process was easy and I was able to select a specific date which was useful when planning a party. Delivery was timely and cooling packs & insulation kept the cheese fresh. All in all an excellent idea to supplement the party food.

29 de maio de 2026
Classificada 5 em 5 estrelas

Great for all cheese lovers

I found the company were very easy to deal with. Their website was very clear and gave plenty of information on each cheese. My order was delivered in quick time and very well packaged. All told the experience was good and one I will definitely make again.

27 de maio de 2026
Classificada 4 em 5 estrelas

Products were great

Products were great. Unfortunately the crackers were all broken into tiny pieces on arrival

20 de maio de 2026
logótipo da The Welsh Cheese Company

Resposta da The Welsh Cheese Company

Hi Sue. I'm very sorry to hear that the crackers were damaged in transit. Please send us an email with your order number or address details and we'll be very happy to send a replacement.
All the best
Tom

Classificada 5 em 5 estrelas

Fantastic service and great cheese

The cheese was delivered on time and brilliantly packed with ice blocks. I loved the cheese labels and the taste of all the cheeses was fantastic. Would definitely recommend and have already ordered again! Thank you so much.

6 de junho de 2026
Classificada 5 em 5 estrelas

Very tasty

Delivered on time. The cheese I’ve bought is excellent quality, we particularly like hafod cheddar - extremely tasty. Like also the information about how to keep the cheese.

25 de maio de 2026
Classificada 5 em 5 estrelas

Easy to use ordering service

Easy to use ordering service. My friend was absolutely delighted with her gift voucher and has already ordered her cheeses which she receives this Friday!
Will be using your service again!

25 de maio de 2026
Classificada 5 em 5 estrelas

Fantastic cheese

Fantastic cheese, fantastic customer service. Fast delivery, well packaged, excellent communication. Will definitely order again

20 de maio de 2026
Classificada 5 em 5 estrelas

Parcel was delivered by DHL and left…

Parcel was delivered by DHL and left for 7 hours in a wheelie bin on a very hot day. It was a new mum hamper for my daughter who loves cheese! Unfortunately she was unable to eat it as the chiller blocks had defrosted, and being a new mum, she didn't want food poisoning. I contacted the company and 2 days later, a brand new hamper arrived for my daughter. Excellent service as it wasn't their fault but that of the delivery company.

22 de maio de 2026
Classificada 3 em 5 estrelas

Fantastic cheese hamper but let down by…

Fantastic cheese hamper but let down by delivery company who, despite being asked to allow time for recipient who has mobility issues just tapped on a window and roared off leaving the cheese on the step on a very hot day. They have failed to respond to my concerns. Need to change your delivery company, they are damaging your reputation

21 de maio de 2026
logótipo da The Welsh Cheese Company

Resposta da The Welsh Cheese Company

Hi Mark
I'm very sorry to hear that the delivery driver didn't allow time for the recipient to get to the door as instructed. That's not the service that we expect from DHL. I'm going to take this up with our account manager straight away.
Thanks for letting us know though. We'll be very happy to put this right in whatever way we can. Would you like us to send a replacement hamper if any of the cheeses were compromised by being left outside?
We've used all of the major delivery companies over the years (other than the very cheap ones) and to be honest we find that DHL offer the most reliable service, but sometimes their drivers let them down, and it's always very frustrating when this happens. We pass every example like this back to them to let them know where their local service needs to improve.
I'm very glad to hear that you're pleased with the hamper, but apologies again for the issue with the delivery. Please do get in touch with us directly if we can do anything else to put this right for you.
All the best
Tom

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