Very fair quote which was done with honest professionalism, good communication leading up to the big move without been a hassle. Every request we had was resolved promptly and on the day nothing was... Ver mais
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Excellent service from start to finish. The whole move from packing up, through storage to finally unloading could not have gone better. All the guys worked really hard, were unfailing polite and joll... Ver mais
A empresa respondeu
Pre-move day comms were excellent. On the day Dan and Billy did an absolutely fantastic job shifting our stuff up 3 floors…we couldn’t have been happier with the service we received!
A empresa respondeu
The team were brilliant - organised, respectful, friendly, inventive and successful when faced with access challenges, engaging, determined to make the most of the time booked. Highly recommended.
Informações sobre a empresa
Escrito pela empresa
We’re a traditional, family-run removal company in Surrey, established over 40 years ago, operating from two sites, with warehouse facilities for containerised storage. We pride ourselves on the reputation we’ve gained over four decades, as the finest of removal companies in Surrey, undertaking removals in Surrey, Middlesex, London and far beyond, with the majority of our work coming from recommendations. We offer every type of removals Surrey residents may need. While we are extremely careful, your possessions are fully insured against damages with us – we provide free packaging and can even help you pack. There are no hidden charges – the quote you get is the price you’ll pay.
Informações de contacto
Estados Unidos da América
- www.whcoxremovals.co.uk
4,9
Excelente
152 opiniões
Sem histórico recente de solicitação de opiniões
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This company is fantastic
This company is fantastic , great guys ,good service the whole day . Would use again
9 de abril de 2018
Resposta da W.H.Cox & Son Removals
Thank you for your feedback! We’re glad to hear you had a positive experience with us. If you ever need our services again, we’re here to help!
Professional
Professional, friendly team. Would recommend them. Very good service indeed.
9 de abril de 2018
Resposta da W.H.Cox & Son Removals
Thank you for your feedback! We’re glad to hear you had a positive experience with us. If you ever need our services again, we’re here to help!
Brilliant from start to finish.
Were brilliant from start to finish with really nice staff.
9 de março de 2018
Resposta da W.H.Cox & Son Removals
Thank you for your feedback! We’re glad to hear you had a positive experience with us. If you ever need our services again, we’re here to help!
Can't fault
Great service, very efficient and would recommend them to anyone. Couldn't ask for more - thank you.
8 de março de 2018
Resposta da W.H.Cox & Son Removals
Thank you for your feedback! We’re glad to hear you had a positive experience with us. If you ever need our services again, we’re here to help!
Very professional team
Very professional team, from the quote to the packing and the removal. Everybody worked hard despite the horrible weather conditions and it all went smoothly and according to the plan. Highly recommended
8 de março de 2018
Resposta da W.H.Cox & Son Removals
Thank you for your feedback! We’re glad to hear you had a positive experience with us. If you ever need our services again, we’re here to help!
WHCox moved us 2 weeks go
WHCox moved us 2 weeks go, they did an excellent job and made it as stress free as possible, they were very helpful and went beyond expectations, thank you very much! We have almost emptied all the boxes!
2 de março de 2018
Opinião espontânea
Resposta da W.H.Cox & Son Removals
Thank you for your feedback! We’re glad to hear you had a positive experience with us. If you ever need our services again, we’re here to help!
AWFUL SERVICE - AVOID
Firstly WH Cox increased their quote, just days before the job, leaving us with little choice but to swallow the additional cost. WH Cox then subcontracted our removal to a different company without letting us know. The team who arrived on the day were surly and not prepared to carry out the job that we had been quoted for. We had been quoted for a full pack service but on arrival, the rude team leader told me that if I did not pack the kitchen myself they would not be able to do the job. They did not complete the job and left us to transport much of the shed contents, without a plausible explanation.
When moving us into our new home, the same surly team leader was present and they did not take notice of the box labels but just left boxes where they could easily put them to leave the job as quickly as possible.
AVOID AVOID AVOID AVOID AVOID
5 de janeiro de 2018
Resposta da W.H.Cox & Son Removals
Thank you for taking the time to share your experience with us. We sincerely apologise for the issues you encountered during your recent move. It’s clear that we fell short of your expectations, and for that, we are truly sorry.
We understand how frustrating it must have been to receive an increased quote just days before the job, as well as the lack of communication regarding subcontracting. The behavior of our team and their failure to adhere to the agreed-upon service standards is unacceptable.
Your feedback is crucial in helping us identify areas for improvement. We are committed to addressing these issues internally and ensuring that our team understands the importance of clear communication and customer service.
If you’re open to it, we would appreciate the opportunity to discuss your experience further and see how we can make things right.
Thank you again for your feedback.
Excellent service.
Excellent service.
Extremely polite everything handled professionally, certainly took the stress out of moving and we will be using them again.
16 de dezembro de 2017
Resposta da W.H.Cox & Son Removals
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team. It’s great to know that we were able to take the stress out of your move. We look forward to serving you again in the future! If you need anything else or have any questions, feel free to reach out.
Perfect move
Perfect move. Mick, Brian and the team were friendly and helpful, carol in the office kept us informed and up to date, recruiting went to plan and on time. Highly recommend.
13 de dezembro de 2017
Opinião espontânea
Resposta da W.H.Cox & Son Removals
Thank you for the fantastic feedback! We’re so glad to hear that Mick, Brian, and the team provided friendly and helpful service, and that Carol kept you informed throughout the process. It’s wonderful to know everything went to plan and on time. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
Resposta da W.H.Cox & Son Removals
Thank you for your wonderful feedback! We’re delighted to hear that our team impressed you with their quick, courteous, and caring service. It’s great to know that we could make your move a smooth experience. If you ever need us again, we’re just a call away!
Very generous with the packing …
Very generous with the packing materials. Need to return about half
12 de dezembro de 2017
Resposta da W.H.Cox & Son Removals
Thank you for letting us know! We’re glad to hear you were pleased with the packing materials provided. Please feel free to return any excess materials at your convenience. If you need assistance with the return process or have any other questions, just let us know!
Great service
Great price, courteous and careful service throughout. No hesitation in recommending WH Cox.
12 de dezembro de 2017
Resposta da W.H.Cox & Son Removals
Thank you for your kind words! We’re thrilled to hear that you found our service to be courteous and careful, and that you appreciated our pricing. Your recommendation means a lot to us, and we look forward to serving you or anyone you refer in the future!
WH Cox removals were very efficient …
WH Cox removals were very efficient from start to finish and the removers were friendly, helpful & hardworking
12 de dezembro de 2017
Resposta da W.H.Cox & Son Removals
Thank you for your great feedback! We’re so glad to hear that you found our service efficient and that our team was friendly, helpful, and hardworking. Your satisfaction is our priority, and we appreciate your support! If you ever need our services again, we’re here to assist!
Charming people to deal with and all …
Charming people to deal with and all very efficiently organised. Extremely careful with everything, nothing was damaged or broken.
22 de novembro de 2017
Resposta da W.H.Cox & Son Removals
Thank you for your wonderful feedback! We’re delighted to hear that our team was charming and organized, and that they handled your belongings with such care. Ensuring everything arrives safely is our priority, and we’re glad we met your expectations. If you need our services again, we’re here for you!
I was extremely pleased with the recent …
I was extremely pleased with the recent service I received from your company. The staff were polite, professional and efficient and I couldn't fault the moving experience. I would highly recommend you to anyone. Thank you!
20 de novembro de 2017
Resposta da W.H.Cox & Son Removals
Thank you for your fantastic feedback! We’re so glad to hear that you had a positive experience with our team. It’s wonderful to know that our staff’s politeness, professionalism, and efficiency made a difference. Your recommendation means a lot to us! If you ever need our services again, we’re here to help. Thank you once again!
Love using Whcoxremovals
Love using Whcoxremovals. They are the only aspect that is not stressful when moving. The guys are always friendly, helpful, hardworking and punctual.
20 de novembro de 2017
Resposta da W.H.Cox & Son Removals
Thank you for your kind words! We’re thrilled to hear that WH Cox Removals makes your moving experience stress-free. It’s great to know our team’s friendliness, hard work, and punctuality have made a positive impression. We truly appreciate your support and look forward to assisting you again in the future!
WHCox moved us from Surrey to …
WHCox moved us from Surrey to Hertfordshire quickly & professionally. They made my family & I feel very comfortable and made sure to tidy up as they went along. Would highly recommend them!
18 de novembro de 2017
Resposta da W.H.Cox & Son Removals
Thank you for your wonderful feedback! We’re so glad to hear that your move from Surrey to Hertfordshire went smoothly and that our team made you and your family feel comfortable. It’s great to know they were professional and tidy throughout the process. Your recommendation means a lot to us! If you ever need our services again, we’re here to help!
First Class Job.
My other half and I used cox when we sold both our houses and bought our first home together. On moving day we had a giant lorry each at 8am and both houses were packed up by 1pm. If it wasn’t for the delay caused by the solicitor then we would have been in and done 3hrs earlier. As it was the lads worked their socks off till 8.30 in the evening. Even though it was late their professionalism did not waiver. They were careful with all our possessions and our lovely oak floor in the new house. They were curtious,polite and very friendly on what could have been a very stressful day. We have no hesitation in using them in the future or recommending to anyone. A truly first class job. Many thanks again W.H.Cox.
17 de novembro de 2017
Resposta da W.H.Cox & Son Removals
Thank you for your fantastic feedback! We’re thrilled to hear that our team provided a first-class job during your move. It’s great to know that they worked hard to ensure everything went smoothly, even with the delays. We truly appreciate your recognition of their professionalism and care for your possessions. Your willingness to recommend us means a lot, and we look forward to assisting you again in the future! Thank you once again!
Very pleased with the removal company. Did what they said
They did what they said they would do within reason. By that I mean that they turned up on time; 4 men came which was what was promised and 2 vehicles which was sufficient. The packer also came on time and did an excellent job. We were literally moving around the corner, less that half a mile but the stuff was all packed and would have gone 300 miles safely. One mishap occurred on the day but everything else went fine. I got it put right for £20. And they repaid me. Men worked very hard and it is not easy work. The man who packed the lorry did a superb job. Would recommend.
16 de novembro de 2017
Resposta da W.H.Cox & Son Removals
Thank you for your detailed feedback! We’re glad to hear that our team met your expectations and that the packing and moving process went smoothly overall. It’s great to know that we were able to resolve the mishap quickly and that you were impressed with our packer’s work. Your recommendation means a lot to us, and we truly appreciate your support! If you ever need our services again, we’re here to help!
What a fantastic company of Removers
What a fantastic company of Removers - the team we had were brilliant. They thought of everything and did it all so smoothly.
Well impressed!
11 de outubro de 2017
Resposta da W.H.Cox & Son Removals
Thank you for your fantastic feedback! We’re thrilled to hear that our team impressed you with their thoughtfulness and smooth execution during your move. Your satisfaction means a lot to us! If you ever need our services again, we’d be more than happy to assist!
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