Wickes - Dunstable Opiniões 

217
TrustScore: 5 em 5

4,8

Eastern Avenue, Eastern Avenue Industrial Estate, Dunstable Bedfordshire, LU5 4JY, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

When I arrived, I received a big smile and welcome from Marie. She made me feel so comfortable. I had a few bags of pebbles I was returning because they were too large and wanted to get some smaller... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Ricky Dean Cook came to our rescue on Saturday when we visited the Dunstable Branch. We were looking to acquire a new Kitchen for our home. We had our own ideas and some measurements, with a style i... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My wife and I both experienced a great service from Jo Dewen who was incredibly knowledgeable and offered numerous ideas and thoughts. She was able to suggest great ideas and solutions for our new kit... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I had a really good home measure and in store design experience with Jo Dewen from the Dunstable branch. Jo was punctual, thorough, took the time to explain everything and never rushed me. There... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de hardware
  2. Loja de acessórios para casas de banho
  3. Loja de utensílios de cozinha
  4. Empresa de energia solar

Sobre Wickes - Dunstable

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contacto

  • Eastern Avenue, Eastern Avenue Industrial Estate, Dunstable, Bedfordshire, LU5 4JY, Reino Unido

  • +441582606864

4,8

Excelente

TrustScore: 5 em 5

217 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(217)

13 567 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I Was served by Marie from start to…

I Was served by Marie from start to end. Her level of service has been outstanding and exceptional.
She has been a great help in making sure I get the right tiles and ordered them online. She made sure I was welcomed and shone her personality through her smile. A real asset to the business. She definitely deserves a promotion.

10 de dezembro de 2025
Opinião espontânea
logótipo da Wickes - Dunstable

Resposta da Wickes - Dunstable

Hi Amir, Thanks for taking the time to share your feedback. We are happy to hear that Marie was able to ensure you got the right tiles and that you were satisfied with her customer service. -SM

Classificada 5 em 5 estrelas

Reunited with my Clubcard

I lost my Tesco's Club card while at the tills last week.Marie looked me up on Facebook and sent me a message to let me know they had my card in the store.

14 de dezembro de 2025
Opinião espontânea
logótipo da Wickes - Dunstable

Resposta da Wickes - Dunstable

Hi Sarah, Thanks for taking the time leaving your review. We are happy to hear the Marie was able to reach out and contact you about your lost club card. Thanks again for the kind feedback. -JL

Classificada 5 em 5 estrelas

Staff are so helpful

I visited Wickes Dunstable today to by some screws. Marie served me on the till what a delight so friendly helpful and patient to help me download the Wickes app as well. It makes such a difference when staff are helpful and friendly. I use the store regularly and I am never disappointed.

9 de dezembro de 2025
Opinião espontânea
logótipo da Wickes - Dunstable

Resposta da Wickes - Dunstable

Hi Lee, Thanks for taking the time to leave your review. We are happy to hear that Marie from the Dunstable store was able to help you download the Wickes app and showing the level of customer service we aim to provide. Thanks again for the kind feedback. -JL

Classificada 5 em 5 estrelas

Thank you Marie!

Had the pleasure of speaking to Marie while in the Dunstable store this week. She was friendly, professional and knowledgeable. She was able to point me in the right direction with a smile and a cheerful goodbye as I left the store once I finished my purchase. The store was well maintained, tidy and looked as though it had good availability. I will definitely be back!

1 de dezembro de 2025
Opinião espontânea
logótipo da Wickes - Dunstable

Resposta da Wickes - Dunstable

Hi James, Thanks for taking the time to leave your review. We are happy to hear that Marie in our Dunstable store was professional and knowledgable and was able to help you get the items you were looking for with a smile. Thanks again for the kind feedback. -JL

Classificada 5 em 5 estrelas

Marie is always smiling and always…

Marie is always smiling and always happy to help and order stock in if needed

3 de dezembro de 2025
Opinião espontânea
logótipo da Wickes - Dunstable

Resposta da Wickes - Dunstable

Hi Adele, Thanks for taking the time to share your feedback. We are happy to hear that Marie is always happy to help, providing a great experience for you in store. -SM

Classificada 5 em 5 estrelas

I use wickes in Dunstable quite often

I use wickes in Dunstable quite often, staff member Marie is always upbeat and very helpful,
She took time to guide me through the trade account, above and beyond.

2 de dezembro de 2025
Opinião espontânea
logótipo da Wickes - Dunstable

Resposta da Wickes - Dunstable

Hi, A Gilmore. Thank you for taking the time to share your review with us. We are really pleased to see that, Marie, is always friendly and helpful during your visits. Thank you again for your kind feedback. - Scott H

Classificada 5 em 5 estrelas

Shout out to Marie in the Dunstable…

Shout out to Marie in the Dunstable store, quick and efficient to help and knowledgeable. Good choice of products, clean &tidy store.

1 de dezembro de 2025
Opinião espontânea
logótipo da Wickes - Dunstable

Resposta da Wickes - Dunstable

Hi Jemma, We're happy you found our store clean and tidy with a good product selection. We appreciate you acknowledging the helpful and efficient assistance you received from Marie in the Dunstable store. -LC

Classificada 5 em 5 estrelas

Marie’s is an outstanding member of…

Marie’s is an outstanding member of your team, delivering excellent customer service skills which have enabled me to be well informed on all products and services available. Her professionalism and manner in which she dealt with me has left a lasting impression which I look forward too when attending your store in the future.

1 de dezembro de 2025
Opinião espontânea
logótipo da Wickes - Dunstable

Resposta da Wickes - Dunstable

We're happy to hear that you had such a positive experience. It's wonderful to know that Marie's provided you with excellent service and left a lasting impression. We appreciate your feedback and look forward to seeing you in our store again.
- PP

Classificada 5 em 5 estrelas

Very Helpful

Special mention to Jacob at the Wickes Dunstable store who was very helpful in loading up my car with 150 bricks I purchased.

12 de novembro de 2025
Opinião espontânea
logótipo da Wickes - Dunstable

Resposta da Wickes - Dunstable

Hi, Tanvir. Thank you for taking the time to share your review with us. We are happy to see that Jacob was able to help you into your car with your items. Thank you again for your feedback. - Scott H

Classificada 5 em 5 estrelas

Very helpful assistant

Very helpful assistant. Marie was on the till and she was extremely helpful and patient with my errors and returns. Her politeness and genuine customer service was exceptional. Many thanks

27 de novembro de 2025
Opinião espontânea
logótipo da Wickes - Dunstable

Resposta da Wickes - Dunstable

Hi, Vic. Thank you for taking the time to share your experience with us. We are really pleased to hear that Marie was extremely helpful and polite during your visit. Thank you again for your kind feedback. - Scott H

Classificada 5 em 5 estrelas

I went to buy some push fittings with…

I went to buy some push fittings with an about 12 items on the list I asked Jack to help me and he was very friendly and very helpful got an excellent service from Jack . Which I have not experienced from other staff from this store . I am regular here

17 de novembro de 2025
Opinião espontânea
logótipo da Wickes - Dunstable

Resposta da Wickes - Dunstable

We're happy to hear that you received excellent service. We appreciate your positive feedback regarding the helpful assistance you received from Jack. We value you as a regular customer. -AK

Classificada 5 em 5 estrelas

Raphael was really helpful he gives me…

Raphael was really helpful he gives me a lots of time to design my kitchen he’s been really patient with me he has an excellent service hope everyone does the same service as him well done Raphael I’m very pleased to meet you thanks a lot for your help and support

9 de novembro de 2025
Opinião espontânea
logótipo da Wickes - Dunstable

Resposta da Wickes - Dunstable

We appreciate you taking the time to share your feedback. We're so glad to hear that Raphael was helpful and patient while designing your kitchen.
- PP

Classificada 4 em 5 estrelas

Stepping into Wickes

Stepping into Wickes, I was a little hesitant as I was searching for blue-light suppressant bulbs and wasn’t entirely sure what I needed. I was quickly blindsided by the huge variety of bulbs on display, and it all felt a bit overwhelming at first. Thankfully, the security guard pointed me in the direction of Jake — and I’m so glad he did.

What a genuinely pleasurable young man. Jake was attentive, patient, and incredibly helpful from the moment he approached. Not only did he listen carefully to what I was looking for, but he also went the extra mile when my phone ran out of battery mid-search. He took it upon himself to do the research for me, comparing options and ultimately recommending a bulb that differed from my initial choice but was much closer to the specifications I actually needed.

Throughout the interaction, Jake was informative, friendly, and reassuring. He explained the technical details in a way that made sense, and he ensured I felt comfortable and confident about my purchase. His recommendation turned out to be better value for money as well, which was an unexpected bonus. I walked away feeling far less stressed and far more informed than when I arrived.

Jake is an asset to the company, and I would gladly recommend that he be given further training or apprenticeship opportunities to grow and enhance his skills. He has the right attitude, professionalism, and customer-care instinct to go far. I truly hope management recognises his potential and helps develop this impressive young man.

Thank you, Jake — your help made all the difference.

17 de novembro de 2025
Opinião espontânea
logótipo da Wickes - Dunstable

Resposta da Wickes - Dunstable

Hey Jennifer, thanks for your amazing review and I'm glad you enjoyed the service from Jake in our Dunstable store! - Dylan

Classificada 5 em 5 estrelas

All staff only to happy to help

All staff only to happy to help, Marie very helpful aiding me to set up app and account. Cannot thank her enough.

10 de novembro de 2025
Opinião espontânea
logótipo da Wickes - Dunstable

Resposta da Wickes - Dunstable

Hi Sean, we're happy to hear that our staff was so helpful! We appreciate your positive feedback and are so glad the app setup went smoothly for you. -LG

Classificada 5 em 5 estrelas

Very clean and tidy warehouse and the…

Very clean and tidy warehouse and the lovely lady on the counter Marie, who seems to be all the time be in there. Always seems to have what you got.

11 de novembro de 2025
Opinião espontânea
logótipo da Wickes - Dunstable

Resposta da Wickes - Dunstable

Hi, Thank you for taking the time to share your review with us. We are happy to see you find our store to be clean and tidy. We are also happy to see that, Marie, was friendly and helpful. Thank you again for your kind feedback. - Scott H

Classificada 5 em 5 estrelas

Really friendly helpful staff

Really friendly helpful staff, Marie especially helped me out, full marks for customer service 👍

4 de novembro de 2025
Opinião espontânea
logótipo da Wickes - Dunstable

Resposta da Wickes - Dunstable

Hi Sarah, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Marie in our store and that they provided you with useful advice. -AH

Classificada 5 em 5 estrelas

Help when it's needed

I ordered 10 sheets of OSB for collection.
When I arrived to collect my order it was all ready for me on a trolly. The only problem was the sheets were alot bigger than I imagined. When I expressed concern about the size, Jack, who brought out the trolly, immediately offered to help me load my vehicle. Thank you Jack for all your help.

5 de novembro de 2025
Opinião espontânea
logótipo da Wickes - Dunstable

Resposta da Wickes - Dunstable

Hi David,

We're glad to hear that your order was ready for collection. We appreciate you mentioning the assistance you received with loading your vehicle. Thank you for your positive feedback and for taking the time to share your experience.

-Ellysse

Classificada 5 em 5 estrelas

Marie & all the staff are very helpful…

Marie & all the staff are very helpful & friendly. Well stocked store. Always know we’re going to get what we’ve come for

3 de novembro de 2025
Opinião espontânea
logótipo da Wickes - Dunstable

Resposta da Wickes - Dunstable

Hi AnnMarie,

We appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store.

-Ellysse

Classificada 5 em 5 estrelas

Marie & Clive get TOP MARKS

What makes the difference to my customer experience is the people I deal with. Marie and Clive were both super. Clive helped me with an electrical replacement part and could not have been more helpful. Marie was on the checkout... she was fast, efficient and friendly... top marks wickes ...

3 de novembro de 2025
Opinião espontânea
logótipo da Wickes - Dunstable

Resposta da Wickes - Dunstable

Hi David, we're happy to hear that our team members made such a positive difference to your experience. It's great to know their helpfulness and efficiency were appreciated. Thank you for your top marks! -LG

Classificada 5 em 5 estrelas

People like Marie give hope .Your staff Marie at the till was very…

Your staff Marie at the till was very kind.She made sure that I dint carry heavy bucket of paint. She asked someone to help me, I refused initially as didnt want to bother anyone but she managed to find someone to help. I thought she went out of her way to help me. She wasn't aware but I had pain in my wrist and she unknowingly did a great favour to me. I have been to store few times now and she is always very kind amd helpful. I wanted to send her a thankyou card and some chocolates but managed to find a better way to say thankyou by giving her a review.

3 de novembro de 2025
Opinião espontânea
logótipo da Wickes - Dunstable

Resposta da Wickes - Dunstable

Hi AA, We appreciate you taking the time to share your positive experience. We're so glad to hear that Marie was able to assist you and that their kindness made a difference. It's wonderful to know their help was so beneficial. Thank you for your kind words! -LC

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