Our local wickes is our first choice when we need DIY bits and pieces. Hadia, one of the assistants in particular has always been very helpful and goes out of her way to make our shopping experience e... Ver mais
A empresa respondeu
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Our local wickes is our first choice when we need DIY bits and pieces. Hadia, one of the assistants in particular has always been very helpful and goes out of her way to make our shopping experience e... Ver mais
A empresa respondeu
Hadz was super friendly and helpful when setting up my trade account. I hope the company recognise her efforts in customer service, great job well done.
A empresa respondeu
Hadz at Wickes Hanger Lane gives customer service that is truly second to none! Every single visit, she goes well out of her way to help—even during peak, busy hours. Her attitude and helpfulness are... Ver mais
A empresa respondeu
Wickes falls to send confirmation of a cancelled order even after more then two days after it is cancelled before delivery is made. All the customer service call operator suggest is tell me to wait. C... Ver mais
A empresa respondeu
Escrito pela empresa
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Quill Street, Hanger Lane, Ealing, London, W5 1DN, Reino Unido
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Great new layout after refurbishment - much improved.

Resposta da Wickes - Hanger Lane
Early morning click and collect on my way to work and Hadz attended to my order. She kindly showed me how to connect all the pieces of my garden equipment I bought and saved me a lot of time trying to figure it out when I got home. Thanks again Hadz!

Resposta da Wickes - Hanger Lane
Great experience at Wickes Hanger Lane - Hadz is always so helpful and is a credit to the company

Resposta da Wickes - Hanger Lane
I recently had the pleasure of using Nedz’s and Seema services, and I can honestly say the customer service was outstanding from start to finish. Professional, reliable, and incredibly helpful throughout the entire process. Every question was answered promptly, communication was excellent, and the attention to detail really stood out.
It’s rare to come across someone who genuinely cares about delivering high-quality services while making the customer feel valued and looked after. The workmanship and overall experience exceeded my expectations, and I wouldn’t hesitate to recommend Nedz and seema anyone looking for trustworthy and top-quality service.
Thank you again for such a smooth and stress-free experience — truly first-class service!

Resposta da Wickes - Hanger Lane
Huge shout-out to Hedz and the trainee - Jada she was working with today. Shopping can sometimes feel like a chore, but their friendly energy made my day. They were quick to help, easy to talk to, and you can tell Hedz is doing a great job mentoring. Service with a smile still exists! I'll definitely be back.

Resposta da Wickes - Hanger Lane
Hidza was very kind and helpful in term of finding what I was looking for.

Resposta da Wickes - Hanger Lane
Hadz
Great customer service so professional. Great time at Wickes Hanger Lane. Did my daughter room up and was going by and forth for bits and pieces
Thank you all.
Azim was very helpful thank you sir

Resposta da Wickes - Hanger Lane
Bev was fantastic in helping me with finding my items. Very helpful

Resposta da Wickes - Hanger Lane
Hedz gave my family the best service today, excellent customer service & very friendly.

Resposta da Wickes - Hanger Lane
Susan & Michelle two lovely people came straight to assistance, I was preparing for a bit of back and forth worrying if my online order return was even possible in store but honestly had such a great experience they offered their assistance, we had a good chat and laugh very friendly and I was in and out of Wickes Hanger Lane less than 20 mins and email confirmation of return being processed. Great customer service !

Resposta da Wickes - Hanger Lane
Hadz(the sales assistant at Hanger lane branch) was amazingly helpful. She went out of her way to help me with loading numerous large compost bags into my car.

Resposta da Wickes - Hanger Lane
Seema provided excellent customer service at the Wickes Hanger Lane branch. She was professional, knowledgeable, and attentive, ensuring my needs were handled efficiently. The store itself was well-organized, with a good range of hardware products and a clean, welcoming environment. Overall, a very positive experience.

Resposta da Wickes - Hanger Lane
Prim was helping us a lot with finding and she was the bestttttttttt

Resposta da Wickes - Hanger Lane
Wickes have great deals, my local Hanger Lane branch has been updated and improved. A was served by a fantastic friendly and helpful team member (Primrose) who made my day

Resposta da Wickes - Hanger Lane
I recently visited my local Wickes branch Hanger lane and felt compelled to share just how positive my experience was. From the moment I walked in, the store was clean, well-organized, and easy to navigate, which made finding what I needed straightforward and stress-free.
What truly stood out, however, was the exceptional customer service—especially from a member of staff named Hadia. She went above and beyond to assist me, taking the time to understand exactly what I was looking for and offering clear, knowledgeable advice. Her friendly and approachable manner made a big difference, and she handled everything with professionalism and genuine care.
It’s rare to come across someone so dedicated and attentive, and Hadia is a real credit to the team. Thanks to her help, my visit was not only productive but genuinely enjoyable.
I’ll definitely be returning to this branch in the future and would highly recommend it to anyone looking for both quality products and outstanding customer service.

Resposta da Wickes - Hanger Lane
Hadz was a very polite and helpful staff whilst there was another lady who was on customer service desk looked at us twice and ignored us and kept scrolling her phone screen, Hadz noticed whilst she was serving others on the till and kindly helped us with our requirements.
Other lady who was on the till really wasn't there mentally or physically to serve the customers.
Thank you Hadz

Resposta da Wickes - Hanger Lane
I moved from Newcastle to London a few years ago, often using wickes store up north. However, I had to write this review because of the excellent service from one of the employees. Talk about going the extra mile, without a doubt she did! She makes you feel so comfortable to the extent that you would always want to go back to the same store. She gives such good advice it’sa pleasure to shop there. Her name I believe is Hadz. Thank you

Resposta da Wickes - Hanger Lane
Thanks Hadz I really appreciate all the help

Resposta da Wickes - Hanger Lane
I've been a regular customer of Wickes since the late eighties and the service has always been great. Even if the odd delivery has gone astray the team at my local branch have always been on hand to sort thinks out.
A special mention goes out to HADZ at the Hanger Lane store - for almost a decade she has been an extremely hard working, friendly, knowledgeable and exceptionally helpful member of the team, 5 stars to her!!

Resposta da Wickes - Hanger Lane
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