Wickes - Hanger Lane Opiniões 

155
•
TrustScore: 5 em 5

4,8

Quill Street, Hanger Lane, Ealing London, W5 1DN, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Our local wickes is our first choice when we need DIY bits and pieces. Hadia, one of the assistants in particular has always been very helpful and goes out of her way to make our shopping experience e... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Hadz was super friendly and helpful when setting up my trade account. I hope the company recognise her efforts in customer service, great job well done.

A empresa respondeu

Classificada 5 em 5 estrelas

Hadz at Wickes Hanger Lane gives customer service that is truly second to none! Every single visit, she goes well out of her way to help—even during peak, busy hours. Her attitude and helpfulness are... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Wickes falls to send confirmation of a cancelled order even after more then two days after it is cancelled before delivery is made. All the customer service call operator suggest is tell me to wait. C... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de hardware
  2. também em
  3. Empresa de energia solar
  4. Loja de acessórios para casas de banho
  5. Loja de utensílios de cozinha

Sobre Wickes - Hanger Lane

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contacto

  • Quill Street, Hanger Lane, Ealing, London, W5 1DN, Reino Unido

  • +442088106793

4,8

Excelente

TrustScore: 5 em 5

155 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(155)

14 656 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Seema was really amazing in helping me…

Seema was really amazing in helping me find the right products I needed for my bathroom repairs. As I am new to DIY, she was really patient and recommended the best options from the vast selection.

21 de abril de 2026
Opinião espontânea
logótipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

Hi Nimisha, We're happy to hear that you had such a positive experience. It's great to know that the recommendations were helpful as you are new to DIY. Thanks for your review. - Sean

Classificada 5 em 5 estrelas

I was served from seema and had today

I was served from seema and had today. Brilliant customer service always happy to help

23 de abril de 2026
Opinião espontânea
logótipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

Hi Mowafaq, We're happy to hear that you had such a positive experience! Thank you for taking the time to share your feedback; we appreciate it. -Summer M

Classificada 5 em 5 estrelas

Replacement bulb

I visited my local Wickes to find a replacement bulb for my bathroom, but I was struggling to identify the correct one.

Andre approached me and kindly asked if I needed any help. I explained what I was looking for and showed him the faulty bulb. Although he mentioned he wasn’t an expert in that specific area, he still made a genuine effort to assist me and guided me as much as he could.

His willingness to help and positive attitude made the experience much easier. Great customer service!

20 de abril de 2026
Opinião espontânea
logótipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

Hi Vim, Thanks for taking the time leaving your review. We're happy to hear that you had a positive experience in our store. We're happy to hear that Andre was able to assist you with your bulb replacement. It's great to know that their helpfulness made your visit easier. Thanks again for the kind feedback. -JL

Classificada 5 em 5 estrelas

Good service

Just wanted to thank the staff at Wickes near Alperton for the excellent customer service on Friday. With hardly any staff around to help the lady on the checkouts HADIA helped me locate everything I wanted. The store looks different now but she seemed to know where everything was. The other staff were very helpful too so I will definitely be shopping here from now on. Thankyou all.

17 de abril de 2026
Opinião espontânea
logótipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

Hi Greg, We're happy to hear that you received excellent customer service during your visit. It's great to know that Hadia was helpful in locating everything you wanted. Thank you for your positive feedback, we appreciate it. - Sean

Classificada 5 em 5 estrelas

I use Wickes alot and the hanger lane…

I use Wickes alot and the hanger lane branch is by far the most helpful branch the staff are extremely knowledgeable on products sold and are very helpful especially hadz,Seema,and susan

17 de abril de 2026
Opinião espontânea
logótipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

Hi Paige, Thank you for taking the time to share your review with us. It is great to hear that Hadz, Seema and Susan were able to offer advice on products and provide quality customer service! -Summer M

Classificada 5 em 5 estrelas

Staf member Andre amazing hess very…

Staf member Andre amazing hess very nice and helpful he helped me look for paint while the store was busy he's a good working man

19 de abril de 2026
Opinião espontânea
logótipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

We're happy to hear that you had such a positive experience. We appreciate you mentioning Andre who assisted you; it's great to know they were helpful during a busy time. -AK

Classificada 5 em 5 estrelas

Great lady

Great lady, great service.

17 de abril de 2026
Opinião espontânea
logótipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

Hi Sirak, Thank you for telling us about our staff member and service at our Hanger Lane store. Your review is much appreciated.

Classificada 5 em 5 estrelas

Outstanding customer service at Wickes Hanger Lane – Thanks to Seema!

I just wanted to take a moment to share the incredible service my wife and I received from Seema at the Wickes store in Hanger Lane. We were a bit overwhelmed by the new store layout and struggling to find a few items, but Seema truly went above and beyond to help us. Not only did she take the time to guide us around the store, but when she found that some stock hadn't been put out yet, she didn’t hesitate to go into the warehouse and retrieve it for us herself.

Her helpfulness, kindness, and dedication to making sure we had everything we needed really stood out. Seema turned what could’ve been a stressful shopping trip into a seamless and pleasant experience. It's rare to encounter someone so committed to providing excellent customer service, and she truly deserves to be recognised for her efforts.

Thank you, Seema, for going the extra mile, you made all the difference!

15 de abril de 2026
Opinião espontânea
logótipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

Hi, Thanks for taking the time leaving your review. We're happy to hear that Seema was so helpful and made your shopping trip pleasant. This is the kind of service we aim to achieve in all our stores. Thanks again for the kind feedback. -JL

Classificada 5 em 5 estrelas

Helpful Staff

Really good staff. We had to get help to get some tiles shifted so we could get to the ones we wanted. Hadz/Hadia sorted it all out. Will go back

25 de março de 2026
Opinião espontânea
logótipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

We're glad you enjoyed your experience and that our team could assist you with the tiles. We appreciate your feedback and look forward to seeing you again. -AK

Classificada 5 em 5 estrelas

I went to the Hanger Lane branch…

I went to the Hanger Lane branch recently to buy some stuff for my garden. The staff there were amazing. They were very helpful particularly HADIA was was extremely helpful. She helped me to make the correct choices. I would definitely recommend this store to anyone. Well done and keep up the good work.

13 de abril de 2026
Opinião espontânea
logótipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

We appreciate you taking the time to share your positive experience at our Hanger Lane branch. We're happy to hear that Hadia was so helpful and that you were able to make the correct choices for your garden. -AK

Classificada 5 em 5 estrelas

Geat prices and AMAZING customer…

Geat prices and AMAZING customer service.. shout out to Kelsey for her wonderful customer care, we felt welcomed at the store..

15 de abril de 2026
Opinião espontânea
logótipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

Hi Ali, We appreciate you taking the time to share your experience with us! We're so glad to hear that you felt welcomed and received amazing customer care from Kelsey. - Sean

Classificada 5 em 5 estrelas

I went there to buy a few things and…

I went there to buy a few things and the Customer service was excellent from seema. Thanks a lot Wickes

14 de abril de 2026
Opinião espontânea
logótipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

Hi Ricardo, We're happy to hear that you had such a positive experience! We appreciate you mentioning the excellent service you received during your visit. - Sean

Classificada 5 em 5 estrelas

Friendly and helpful

Friendly and helpful,
Hadz very helpful

24 de março de 2026
Opinião espontânea
logótipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

Hi Bili, we appreciate you sharing that our team was friendly and helpful. We are so glad to hear that you received great service. -LG

Classificada 5 em 5 estrelas

I meet with seema on till with very…

I meet with seema on till with very polite and good customer service

15 de abril de 2026
Opinião espontânea
logótipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

Hi Muhammad,

It's wonderful to hear that Seema was very polite and provided good customer service during your visit. We appreciate your kind feedback. -Ellysse

Classificada 5 em 5 estrelas

Fartun she was extremely helpful and…

Fartun she was extremely helpful and great customer service

14 de abril de 2026
Opinião espontânea
logótipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

Hi Nazirjon, We appreciate you sharing your experience with us. We're so glad to hear that you received great customer service and found Fartun helpful. -Summer M

Classificada 5 em 5 estrelas

Great service by Cam in Wicks Hanger Lane London.

The young man Cam was very knowledgable ,efficient, and detail-oriented, he helped me to choose the stuff I need explaining the benefit of each item throughly, he was very patient with me as I am a disabled person, Also he was ensuring accurate picking, packing, and shipping to my car while adhering to safety protocols. He possess high physical support as carrying heavy items, strong communication and great respect the customer. I really appreciate Cam’s service who is currently working in Wicks Hanger Lane branch London.

15 de abril de 2026
Opinião espontânea
logótipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

Hi Dr Elshabany, Thank you for your five-star review mentioning the great customer service you received from our collogue Cam in our Hanger Lane store. We appreciate your business

Classificada 5 em 5 estrelas

This is a shout out to Kelsey and fartun

This is a shout out to Kelsey and Fartun. They were very friendly and helpful.

14 de abril de 2026
Opinião espontânea
logótipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

We appreciate you taking the time to share your positive experience. We're so glad to hear that Kelsey and Fartun were friendly and helpful to you. -AK

Classificada 5 em 5 estrelas

Home

I was helped in the store by Susan from Hanger Lane, who went above and beyond to make sure I have the correct items I needed for my home renovation. She was very funny and kinda a bit crazy lol in a good way and she made the experience a lot better for me.

14 de abril de 2026
Opinião espontânea
logótipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

Hi Marilyn,

We appreciate you sharing your experience. We're delighted to hear that you received great support and that the assistance you received from Susan ensured you had the correct items for your renovation. -Ellysse

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