Wickes - Hinckley Opiniões 

138
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TrustScore: 4.5 em 5

4,7

Sword Drive, Hinckley Leicestershire, LE10 0GL, GB

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Nat was great and extremely helpful when some paint mixed, and super attentive when our first mix didn’t come out right, second time lucky was a charm! Thank you Nat!

Classificada 1 em 5 estrelas

Have already made a report on here about my poor experience. Just wanted to provide a further update as to how dreadful the customer service is. As yet I have had no response to my complaint from... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We would like to thank Sarah at Wickes Hinckley for her excellent customer service. She was approachable, friendly, and genuinely eager to help. Her positive attitude and helpful advice made our visit... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Sandhu was really helpful and gave us lots of good advice as to which unit fits where in our oddly shaped kitchen. It really felt like he had our best interests at heart rather than upselling us, whic... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de hardware
  2. também em
  3. Empresa de energia solar
  4. Loja de acessórios para casas de banho
  5. Loja de utensílios de cozinha

Sobre Wickes - Hinckley

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contacto

  • Sword Drive, Hinckley, Leicestershire, LE10 0GL, Reino Unido

  • +441455613385

4,7

Excelente

TrustScore: 4.5 em 5

138 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(138)

14 656 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Very helpful and understanding

Very helpful and understanding, showed us all options of kitchens we could have, very friendly

14 de janeiro de 2026
Opinião espontânea
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Resposta da Wickes - Hinckley

Hi Simon, Thank you for sharing your feedback. It is great to hear that you had a positive experience in-store! -SM

Classificada 5 em 5 estrelas

Karen is really helpful and…

Karen is really helpful and knowledgeable and has endless patience. We changed our bathroom design several times and her advice is greatly appreciated, especially when trying to work to a budget

7 de janeiro de 2026
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Resposta da Wickes - Hinckley

Hi customer, we appreciate your feedback and are so glad that our advice was helpful while designing your bathroom within your budget. We're happy to hear that you found our team member patient and knowledgeable. -LG

Classificada 4 em 5 estrelas

Wickes installers great - in store advisor a little pushy

Wickes installers carried out our bathroom installation during the week beginning 1st December. The two gentlemen were fantastic — on time, tidy, and they completed the job as scheduled. They explained all the steps clearly throughout the process. The wall and floor tiling was beautiful, flat, and straight. They cleaned up after themselves, with minimal dust during the demolition and tile cutting. I couldn’t fault their work. 5 Stars!

However, the Wickes bathroom adviser in-store felt a little pushy and advised us to purchase the wrong radiator, as well as providing some incorrect guidance. This included advising us to buy certain items in store as they werent available online. The delivery of the bathroom items arrived in three separate parts, of which we were only aware of one. The other two deliveries arrived unexpectedly, and it was lucky we were in and that the installers were able to wait for the items. 4 Stars.

Despite a few bumps along the way, it was a good overall experience. I would recommend sitting down and doing your own research into the fixtures and fittings to ensure you’re getting a good deal and that everything fits correctly.

1 de dezembro de 2025
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Resposta da Wickes - Hinckley

Hi Kerry, Thank you for taking the time to share your feedback. We’re sorry to learn about the challenges you faced with the in-store advice and delivery process. Your comments about the radiator recommendation and unexpected deliveries are very helpful, and we’ll make sure they’re passed on to the relevant teams to improve the experience for future customers. It is wonderful to hear that you had such a great experience with the installers and are pleased with the final result. -SM

Classificada 5 em 5 estrelas

Great experience

We would like to thank our consultant at Hinckley Wickes, Karen Waldron, for all her help, advice and support with our new kitchen. She answered all our questions and made the process so easy for us especially when we wanted to make some changes. Her happy disposition and can do attitude reassured us throughout the process.

22 de novembro de 2025
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Resposta da Wickes - Hinckley

Hi Mrs Denise Matthews, we're happy to hear that our consultant provided such valuable assistance with your new kitchen. It's great to know that their advice and support made the process easy, and their attitude reassured you. Thank you for your review. -LG

Classificada 5 em 5 estrelas

Returning customers

We have just ordered our second kitchen at Wickes Hinckley with Sandhu following the excellent service we received over nine years ago. We were really pleased to be able to design and order again with him as he is extremely professional, makes the whole process very easy and is always available to help with any questions.

9 de dezembro de 2025
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Resposta da Wickes - Hinckley

Hi Rebecca, we appreciate you sharing your feedback. We're so happy to hear that you received excellent service and were pleased to design your second kitchen with us. It's great to know the process was easy and helpful. -LG

Classificada 5 em 5 estrelas

We are absolutely thrilled with our new…

We are absolutely thrilled with our new kitchen. Karen who helped us design the kitchen has gone above and beyond all our expectations and has been brilliant, a true asset to Wickes and a lovely Lady.

15 de novembro de 2025
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Resposta da Wickes - Hinckley

Hi Julie, Thanks for taking the time to share your feedback. We are happy to hear that you had a great experience with Karen from our Kitchen and Bathrooms team, and that you are delighted with your new kitchen. - SM

Classificada 5 em 5 estrelas

Excellent service

Sandhu in the Hinckley store was very knowledgeable and helpful. Made process easy

23 de agosto de 2025
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Resposta da Wickes - Hinckley

Hi D R,

We're happy to hear that the process was easy, and appreciate your positive feedback about the knowledgeable assistance you received from Sandhu. -Ellysse

Classificada 5 em 5 estrelas

Excellent customer service. The quality of the kitchen and installation is 1st rate.

From the beginning all the staff we have interacted with have been great. They have accommodated any changes we needed to do to the time line, layout and units for our kitchen.

23 de novembro de 2025
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Resposta da Wickes - Hinckley

Hi Dee, Thanks for taking the time to leave your review. We are happy to hear the service your received throughout your kitchen installation was excellent. Thanks again for the kind feedback. -JL

Classificada 5 em 5 estrelas

Great design appointments!

I booked an appointment to design our new kitchen about a month ago, we already knew what we wanted... or so I thought! After receiving some really helpful advice from Sandhu, we tweaked the design a fair bit and placed the order 😊 He was very friendly and always prompt at replying to queries. We got an amazing discount as we ordered while the October sale was on, cheaper than an Ikea kitchen even though we chose a premium worksurface! So excited to see it all come together in December!

21 de outubro de 2025
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Resposta da Wickes - Hinckley

We appreciate you sharing your kitchen design experience. We're happy to hear that you received helpful advice and secured a great deal during our October sale. We're excited that you're looking forward to your new kitchen! -AK

Classificada 5 em 5 estrelas

Great help and advice…

Sandhu was really helpful in planning our kitchen, great ideas and advice on what would work best for us. Can’t wait for it to be fitted

6 de novembro de 2025
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Resposta da Wickes - Hinckley

Hi, Donna. Thank you for taking the time to share your review with us. We are delighted to see that, Sandhu, was able to help you plan and design your kitchen, providing great ideas. Thank you again for your kind feedback. - Scott H

Classificada 5 em 5 estrelas

Bathroom design at Wickes Hinckley

Initial design of new bathroom done by Yussuf at Hinckley. He could not have been more helpful - not even complaining when 95% of the way through the computer crashed and he had to start again. His suggestions were very positive and really pleased with the outcome

5 de novembro de 2025
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Resposta da Wickes - Hinckley

Hi, David. Thank you for taking the time to share your review with us. We're delighted to see that, Yussuf, at our Wickes store in Hinckley, was helpful and friendly during your initial design appointment. Thank you again for your valuable feedback. - Scott H

Classificada 5 em 5 estrelas

Exceptional service.

We had 2 new bathrooms from Hinckley store. Karen was excellent from start to finish. Nothing was too much trouble. Fantastic service . Karen is a credit to your store . We also had an excellent fitter in Glynn whose hard work and attention to detail was exceptional. He worked so hard and was very super organised and professional. We would definitely recommend Hinckley Wickes and Karen.

23 de setembro de 2025
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Resposta da Wickes - Hinckley

Hi David, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Karen in our store and that they provided you with useful advice. -AH

Classificada 5 em 5 estrelas

Wickes kitchens Hinckley…

Karen at Wickes Hinckley has made our kitchen refurb so easy from the first meeting, planning and the design visit. We have fitted the kitchen ourselves, and her support throughout has been brilliant. Changing parts to ordering extras has been so easy

5 de novembro de 2025
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Resposta da Wickes - Hinckley

Hi George, we're happy to hear that the kitchen refurbishment process was made easy for you. It's great to know that the support provided throughout the project was brilliant, even with fitting the kitchen yourselves. Thank you for sharing your positive experience! -LG

Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐ Review for Wickes Kitchen Designer – Yussuf Ibrahim

My wife and I recently had the pleasure of working with Yussuf Ibrahim from Wickes to design our new kitchen, and we can honestly say the experience has been exceptional from start to finish.

Yussuf came out to our home for an initial consultation and spent around an hour with us, really taking the time to listen to our ideas, preferences, and how we use our kitchen day to day. We were immediately put at ease when we discovered that he’s a seasoned designer with experience working on large-scale, multi-million-pound design projects both nationally and internationally. He even shared some of his previous work with us, which clearly showcased his keen eye for stylish detail and flawless spatial design.

A week later, we had a follow-up meeting with Yussuf in the store, and we were absolutely astounded by what he had created. He had completely transformed our previously unpractical space into a kitchen that was not only beautiful and cohesive, but also far more functional and inviting. The level of thought and creativity that went into his proposal genuinely exceeded our expectations.

We spent over two hours in the store (even going past closing time!) and ended up placing our kitchen order that same evening — that’s how confident we felt in his design and service.

What really stood out to us throughout the whole process was how easy and enjoyable Yussuf made everything. He was never pushy, always patient, and consistently focused on understanding what we wanted rather than trying to sell us something.

We’re still at the early stages of our new kitchen journey, but if the rest of the process is anything like what we’ve experienced with Yussuf so far, we have no doubt it’s going to be an absolute dream.

Thank you, Yussuf — you’ve turned what could have been a stressful project into something genuinely exciting!

2 de novembro de 2025
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Resposta da Wickes - Hinckley

We're happy to hear that your kitchen design experience was exceptional. It's great to know Yussuf's expertise and dedication to understanding your needs made the process enjoyable and stress-free. Thank you for sharing your positive feedback! -AK

Classificada 5 em 5 estrelas

Water butt with no stand or fittings included!!!!!!!

Just bought a water butt in your Hinckley store and was assisted by a very helpful young man. I think his name was Josh?????? He went way beyond helpful and spent time trying to find a stand for the water butt but Wicks don’t sell one that fits the item I bought which I found rather strange!!!!!

29 de outubro de 2025
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Resposta da Wickes - Hinckley

We're glad you received helpful assistance in our Hinckley store. We appreciate your positive feedback regarding the service you received from Josh. We will look into the availability of suitable stands for the water butt you purchased. Thank you for your review. -AK

Classificada 5 em 5 estrelas

Visited Wickes Hinckley to discuss Kitchens …

Visited Wickes Hinckley to look at buying a new kitchen, I was little apprehensive to begin. I thought I would get the hard sell but none of the sort.
Met a great salesman Sandhu who walked me through lots of options & suggesting ideas.

After the initial design & plan i made a few changes over the next few weeks which was never an issue. Sandhurst kept in touch & was easy to contact.

I would recommend this design experience to anyone thinking of buying a new kitchen.

27 de setembro de 2025
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Resposta da Wickes - Hinckley

Hi Mark, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Sandhu in our store and that they provided you with useful advice. -AH

Classificada 5 em 5 estrelas

Sandhu has been extremely helpful on…

Sandhu has been extremely helpful on every visit that we’ve had, answered any questions or doubts that I had personally and is really bought the idea of a new kitchen come to life. Thanks again.

23 de setembro de 2025
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Resposta da Wickes - Hinckley

Hi Daniel, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Sandhu in our store and that they provided you with useful advice. -AH

Classificada 5 em 5 estrelas

Yussuf was very helpful and…

Yussuf was very helpful and knowledgeable and made it easier for us to choose our new kitchen. With his expertise we were able to plan exactly what we wanted. He was polite and easy to communicate with.

5 de setembro de 2025
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Resposta da Wickes - Hinckley

Hey Norma, thanks for your five star feedback, and I'm delighted that Yussuf was first class throughout your kitchen design experience, enjoy your new space! - Dylan

Classificada 5 em 5 estrelas

First time using click and collect…

First time using click and collect arrived at wicked Hinckley store within 10 mins of purchase my compost was on the trolly ready for collection. Lovely staff. Thank you

7 de setembro de 2025
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Resposta da Wickes - Hinckley

We're happy to hear that you had such a swift and easy click and collect experience at our Hinckley store. We appreciate your kind words about our staff, and thank you for your feedback. -AK

Classificada 5 em 5 estrelas

Very Happy…

We have just started the journey to have a new kitchen installed and we are being supported very well especially as we have specific installation requests. Very happy

2 de setembro de 2025
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Resposta da Wickes - Hinckley

Hi Jacqueline, thank you for taking the time to leave a review. I'm really pleased to hear that the journey to your new kitchen is going well and that you are being supported with your specific installation requests. We appreciate your comments. - LG

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