Wickes - Hinckley Opiniões 

138
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TrustScore: 4.5 em 5

4,7

Sword Drive, Hinckley Leicestershire, LE10 0GL, GB

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Nat was great and extremely helpful when some paint mixed, and super attentive when our first mix didn’t come out right, second time lucky was a charm! Thank you Nat!

Classificada 1 em 5 estrelas

Have already made a report on here about my poor experience. Just wanted to provide a further update as to how dreadful the customer service is. As yet I have had no response to my complaint from... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We would like to thank Sarah at Wickes Hinckley for her excellent customer service. She was approachable, friendly, and genuinely eager to help. Her positive attitude and helpful advice made our visit... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Sandhu was really helpful and gave us lots of good advice as to which unit fits where in our oddly shaped kitchen. It really felt like he had our best interests at heart rather than upselling us, whic... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de hardware
  2. também em
  3. Empresa de energia solar
  4. Loja de acessórios para casas de banho
  5. Loja de utensílios de cozinha

Sobre Wickes - Hinckley

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contacto

  • Sword Drive, Hinckley, Leicestershire, LE10 0GL, Reino Unido

  • +441455613385

4,7

Excelente

TrustScore: 4.5 em 5

138 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(138)

14 688 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Thank you for creating my dream kitchen

I don’t usually write reviews, but I had to take a moment to recognize the exceptional customer service I received from Sandhu. From the moment I reached out with my inquiry, Sandhu was friendly, responsive, and genuinely eager to help. Not only did he design my dream kitchen, but he also followed up to ensure everything was perfect. It’s rare to find a person that treats its customers with such care and professionalism. I’ll be recommending them to everyone I know.

7 de janeiro de 2025
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Resposta da Wickes - Hinckley

Hey Baldeep, thanks for your five-star review, and I'm glad you enjoyed the service from Sandhu throughout your dream kitchen design. Enjoy your new space! - Dylan

Classificada 5 em 5 estrelas

Outstanding customer service from Sandhu that goes above and beyond

From start to finish, working with Sandhu was an absolute pleasure. His knowledge of kitchen layouts, appliances, and design options was incredibly impressive, but what truly set him apart was his genuine care and attention to detail. He took the time to understand exactly what we needed, offered thoughtful suggestions, and never once made us feel pressured. He was patient, professional, and incredibly organized throughout the entire process. Thanks to his expertise, we now have our dream kitchen and the entire experience was stress-free and even enjoyable! I can’t recommend Sandhu highly enough. If you’re planning a kitchen renovation, he’s the one you want on your side.

15 de novembro de 2024
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Resposta da Wickes - Hinckley

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Sandhu in our store and that they provided you with useful advice. -AH

Classificada 5 em 5 estrelas

Excellent work

Excellent work on my bathroom

19 de abril de 2025
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Resposta da Wickes - Hinckley

Hi David, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Classificada 5 em 5 estrelas

Going the extra mile!

I think it is important to leave a good review when you have received good service, but in this case, Yussuf went the extra mile and stuck with us through the design process, even coming in on Sunday morning to finalise the detail. 5 stars.

6 de abril de 2025
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Resposta da Wickes - Hinckley

We are so glad to hear that you had a positive experience with us. It is wonderful to hear that Yussuf went above and beyond to ensure your satisfaction. We appreciate your kind words and will share your feedback with the team. - SW

Classificada 5 em 5 estrelas

Thanks for helping someone with disabilities

( Review for Hinckley branch). I am a single, disabled lady who needed some advice and support with my driveway. I was very fortunate indeed to have David help me initially, followed by Steph F who single handely loaded and unloaded 15 very heavy bags of stones for me without any complaint, but instead a smile! I was very grateful.
I had issues to resolve and Michelle the manager went absolutely out of her way to patiently talk to me, and to offer any advice and help that I needed. I was very grateful for her kindness and for helping me. It is very reassuring to know that if you are on your own and you need help that the management and staff will come to the rescue! Well done and thanks.

7 de março de 2025
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Resposta da Wickes - Hinckley

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with David in our store and that they provided you with useful advice. -AH

Classificada 5 em 5 estrelas

Don’t go anywhere else for your kitchen!!

We entered the store looking at kitchens. After a few minutes Sandhu approached us to ask if he could help. He was able to answer all of our questions; help us solve queries we had; made suggestions to ensure our kitchen would look how we wanted and function to meet all our needs. Sandhu’s experience and knowledge in this field, the quality of the fixtures and the fast, efficient service we received made the whole experience of designing and purchasing a new kitchen a pleasure and we can’t recommend Wickes Hinckley high enough.

8 de março de 2025
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Resposta da Wickes - Hinckley

Hi Michelle, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -AH

Classificada 5 em 5 estrelas

Yusuf Ibrahim excellent!

I wanted to give Yusuf Ibrahim (designer consultant) at the Hinckley a massive shout out for designing and ordering my kitchen units. It even went past his work hours and he stayed behind just to make sure the project was excellent! Thank you so much for all your help, really happy with my Sofia Graphite kitchen.

17 de janeiro de 2025
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Resposta da Wickes - Hinckley

Hi Nicole, thanks for taking the time to share this feedback, we are pleased to hear that Yusuf provided you with a great service when working on your new kitchen, we appreciate you taking the time to let us know. RD

Classificada 5 em 5 estrelas

great staff very helpful and polite…

great staff very helpful and polite Michele and david great team

14 de dezembro de 2024
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Resposta da Wickes - Hinckley

Hi Paul, thank you so much for your lovely review, we are glad to hear Michelle and David were able to deliver such a quality service. - SW

Classificada 5 em 5 estrelas

Bathroom bliss from Wickes Hinckley branch

The driving force behind our absolutely stunning bathroom was our in store designer/fairy godmother Karen Waldron. Wickes had a huge range of beautiful bathroom fittings and tiles, we were extremely happy with the quality and prices.
The flexibility that Wickes provide for you to include your own designs and fittings if you choose was a seamless process.
Before the project commenced, Wickes a
provided a dedicated team that coordinate your delivery’s and works. They were very efficient and helpful (thank you Janice!).
Karen project managed at every turn to ensure the smooth running of this installation. Some of our items were too big, (shower screen and vanity), but Karen was able to quickly get them re-ordered and returned with absolutely no fuss. The delivery drivers were excellent and courteous with parking and delivery as we live on a very busy road. They were helpful and very friendly.
Karen liaised with our builder from day one and I was often able to just pop into store with any issues which she dealt with there and then.
Karen made us feel like we were her only customers, her unbeatable customer service and genuine care is outstanding. thank you Wickes!

2 de setembro de 2024
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Resposta da Wickes - Hinckley

Hi, Loraine. Thank you for taking the time to share your review with us. I'm delighted to learn that, Karen, provided great customer service throughout your bathroom project. I'm also really pleased to see that Karen sorted out any issues that occured and managed every turn to ensure the smooth running of your installation. Thank you again for your kind feedback. - Scott H

Classificada 5 em 5 estrelas

Mick and Chris Hickey - very pleased.

Kitchen installation by Wickes just finished. We are very satisfied. Sandhu did a great job of the designing for us - would recommend him to anyone thinking of having an upgrade - his taste in units and appliances is impeccable. Our fitter ,James - J M Kitchens - who Sandhu got for us was brilliant - very clean and helpful throughout the installation. Between them I would say it was an absolutely first class job. No complaints at all.

3 de dezembro de 2024
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Resposta da Wickes - Hinckley

Hi, Michael. Thank you for taking the time to share your review with us. I'm really pleased to see that your design consultant, Sandhu, did a great job designing your new kitchen. I'm also really pleased to see that your installer, James was brilliant, very clean and helpful. Furthermore, I'm really happy to see that between both, Sandhu and James, they did a first class job that you are satisfied with. Thank you again for your kind feedback. - Scott H

Classificada 5 em 5 estrelas

Very helpful member of staff on the…

Very helpful member of staff on the paint mixing aisle.
Advised me on the best type of paint and size I needed to cover area I was painting

8 de novembro de 2024
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logótipo da Wickes - Hinckley

Resposta da Wickes - Hinckley

Hi There, thanks for taking the time to share this feedback. RD

Classificada 5 em 5 estrelas

Happy and knowledgeable people

Happy and knowledgeable people. Got exactly what I needed and all put into the boit of my car by a most obliging member of staff.

6 de novembro de 2024
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Resposta da Wickes - Hinckley

Hi There, thanks for taking the time to share this feedback. RD

Classificada 1 em 5 estrelas

Rude Till Operator

Served by a very rude man this afternoon, continually moaning that he finished at 4 and it was now 4.10. No communication or customer service skills whatsoever

4 de outubro de 2024
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Resposta da Wickes - Hinckley

Hi, Matthew. Thank you for taking the time to share your review with us. I'm really sorry to learn that you are not pleased with the customer service you received in store. This is not the type of service we expect to see. I have sent you a request for more information, so I can check this out for you. Thank you again for your feedback. - Scott H

Classificada 5 em 5 estrelas

Exceptional service throughout

From the design stage, throughout the installation and right through to the completion of our kitchen, the service we received was second to none.
We were included throughout the process and kept up to date with what would be happening and when. The whole process was conducted with as little disruption to us as possible, as everything was cleaned and tidied at the end of each day.

15 de agosto de 2024
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logótipo da Wickes - Hinckley

Resposta da Wickes - Hinckley

Hi Amanda, thanks for taking the time to share this feedback, we are pleased to hear that you received a great service from start to finish, we are also pleased to hear that you were kept up to date at every stage, we appreciate you taking the time to let us know. RD

Classificada 5 em 5 estrelas

Highly recommended

Excellent guidance from designer Mr Sandhu, seamless installation by the Wickes team.

20 de agosto de 2024
Opinião espontânea
logótipo da Wickes - Hinckley

Resposta da Wickes - Hinckley

Hi, Dean. Thank you for taking the time to share your review. I'm really pleased to hear that your design consultant, Mr Sandhu, was excellent during your design appointment. I'm also happy to see that your installation team were great. Thanks again for your valuable feedback. - Scott H

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