Wiggle.com Opiniões 3474

Wiggle has gone right down hill!
I order two pairs of running leggings. I am quite slim and normally take a size 8 or 10. I opted for a 10 but they were so small I couldn't even get them over my knees! Normally (from any other supplier) I would return them and order a couple of sizes up, but there is no way to contact customer services, and it's not clear which supplied actually provided the legging, so unclear where to send back to. I will not be using Wiggle again, which is a shame because I used to get all my running and cycling gear from them.

Have sent me a tracking number that Evri don’t recognise, I can see this going wrong. This company asked me to review how they were doing, so this is honest and accurate feedback

The website was easy to use and the bike was received within a few days of ordering. Assembly was easy and it looks great.

Delivered on time

User-friendly website provides wide varieties of choices of products with attractive discounts. What’s more, my item arrives timely in good condition. The information provided in the web page is true to the product received that builds up your credibility!

Great choices of products, competitive prises, website easy to navigate and filter

No phone number on website. very poor customer service.
Returns very difficult

The website is quite hard to brows with limited filters to sort the products for sale - the stock , range & prices are great & the buying process is solid & dependable, but the site is hard work to browse.

Good range, good prices, quick delivery

Evri the company you used delivered to the wrong address. We have a huge number on our door. I don't have my products and the people in the photo from the delivery company hasn't passed it on to me or the concierge.

great music and brilliant atmosphere

was a good time me and the girlfriend enjoyed

The incorrect product has been received. On checking the product the incorrect bar code has been attached. Thanks.

Item was fine. Delivery was late and then just dumped on the doorstep

Paid for next day delivery didn't turn up. Terrible service

I ordered bike shorts. My address is in the US. This was clear from the order. However, since wiggle does not do its own fulfilment the shipping company contacted me saying i need to pay charges that are basically the value of the shorts, so the real price was essentially double. The wiggle "contact us" button does nothing, there is no way to reach anyone. Buried way deep in the Q&A is some reference to potential foreign duties and Wiggle saying they have no responsibility. Fine - but they do at least have a responsibility to warn prospective buyers that whatever they buy may be hit with huge duties. they do none of that. And, again, there is no way to reach anyone. All the emails are noreply@ bla bla. I can only hope i actually get a refund when the shipper sends the item back. I'm not counting on it though.

My order arrived even a day earlier than expected and was perfectly packaged. I bought a Zone3 wetsuit (size S) and a DHB neoprene cap. The wetsuit really impressed me with its excellent quality and perfect fit. The cap, on the other hand, arrived a bit wrinkled and the stitching could be better, though it still does the job. Despite that, the whole shopping experience was excellent, with clear tracking provided from the very beginning. I would definitely recommend Wiggle and will be buying here again without hesitation.

Buying from Wiggle used to be a great experience, not so good now. The product selection is greatly reduced, there are no reviews or web chat to help guide your purchase, and product descriptions are not as informative as they used to be. As a result, the top tube bag I bought was a disappointment. I feel the reviews would have informed me beforehand that the bag flops to the side instead of sitting neatly on the tube, and the web chat would have recommended a better product. Will be looking elsewhere for future purchases

Wiggle still has pretty good prices if you can find what you are looking for.

Product and priceis good but since they dont allow customer reviews its impossible to assess if the product is appropriate for the application. Also, paying for shipping on large orders? Who still does that?