Outstanding customer service! Based on wine we'd consumed at Hotel du Vin, the owner contacted the hotel to research the glasses which were used as we liked them so much. A few days later our glasses... Ver mais
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Products and ordering experience were very good. If it hadn't been for the "way over the top" packaging I would give 5 stars. Why do companies still use huge oversized boxes and (even when items are n... Ver mais
A empresa respondeu
We purchased a number of wine and water glasses to refurbish our depleting stock at home and we found the staff very helpful and friendly. Chris is extremely knowledgeable in all aspects of glassware... Ver mais
Delivery was faster than expected and well-packed. The products ordered seem to be top quality except maybe the little wine notebook as something at the back (that is supposed to hold extra documents)... Ver mais
Informações sobre a empresa
Escrito pela empresa
Wine racks, wine gifts and wine accessories: buy wooden and metal racks, wine coolers, bottle openers and an array of different types of Glassware + complete wine racking solutions from Wineware.
Informações de contacto
Unit 12 Brookside Business Park - Brookside Avenue, BN16 3LP, Rustington, Reino Unido
- 01903 786148
- info@wineware.co.uk
- www.wineware.co.uk
4,7
Excelente
4 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Best all round service
Fast delivery, competitive price and very easy to navigate site. On the other hand trust pilot asks me for a reference for which I have to back track and then retype my review because it had disappeared. Not useful!
29 de novembro de 2023
Opinião espontânea
Prompt delivery and we’ll packed
21 de novembro de 2023
Speedy delivery
Items ordered were packaged safely, delivered quickly and on time.
20 de novembro de 2023
Ordering process straight forward and…
Ordering process straight forward and trouble free. Delivery omn time.
20 de novembro de 2023
Very pleased
Easy to navigate web site and order product
Very quick delivery, kept informed all the way
Glasses well packaged so travelled perfectly
No complaints
13 de novembro de 2023
Wine Glasses and Prompt Delivery
Purchased some wine glasses and were well pleased with them. So pleased that I ordered some more. Delivery so quick, arrived couple days after ordering
15 de novembro de 2023
Very fast service and high quality
Very fast service and glasses of high quality. Unfortunately one was damaged, but a replacement was sent FOC on next day delivery. Excellent service.
6 de novembro de 2023
Opinião espontânea
Had some issues with the Delivery…
Had some issues with the Delivery company DPD (not the first time) . Ella from Wineware was a fantastic help in sorting the DPD issues.
30 de outubro de 2023
Received within 48 hours of order
Received within 48 hours of order. The product works very well.
25 de outubro de 2023
Good product and good service
Good product and good service. Will buy again
30 de outubro de 2023
Opinião espontânea
Wine glasses
Bought a couple of Reidel Wine Wings red wine glasses and a waiter’s friend. Great price, great choice and quick, free delivery. Will use Wineware for all my wine and beer glass solutions. Very good outfit!
17 de outubro de 2023
First Class Service
Excellent communications from both Wineware and their courier (DPD) - allowing me to change delivery date when goods were sent sooner than I expected. My order was for wine glasses and they were packaged with large amounts of padding for protection. Received in perfect condition. All online retailers should aspire to this level of service.
16 de outubro de 2023
Wine Cube
A good choice of product. We ordered a wine cabinet/cube, well 2 actually for colour choice as we couldn’t see any colour samples on the website which would obviously have been helpful. So we have had to pay for the return of the wine cube we didn’t want.
12 de outubro de 2023
Great customer service
Wineware has a great customer service. The silly delivery company delivered my order to some random address and I could never reach their customer service. I called Wineware and they were very helpful and sorted everything out and I got my items at the end.
18 de setembro de 2023
I received chipped decanter.
10 de outubro de 2023
Resposta da Wineware
Hi,
We are sorry you received a faulty Decanter; we have not had any communication from you via email or phone to rectify this issue. We have attempted to contact you but have yet to be successful.
If you see this message, please contact us so we can resolve this issue.
Thanks,
Wineware
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