Carters Domestic Appliances Opiniões 2286

My mother, who is 78 recently moved to Saltdean needed some help installing a new hob to her new home. She has a pacemaker and needs the existing induction hob removed, as doctors say her pacemaker could be adversely affected by an induction hob. She called into Carters and the counter staff told her to come back with the cutout measurements. Then phoned again once she moved in, inquiring about changing to a gas hob, was given another phone number to call, who has not replied to her in 2 weeks. She will not be using Carters ever again, has searched business elsewhere and found them much better. Terrible customer service with no advice given, unsympatheitc and a lack of tolerence to an older person's needs.

I went into the preston Road Brighton store on Monday and ordered a new chest freezer that I had seen online. A friendly chap on the desk ordered the freezer for me and arranged for delivery today (Wednseday). Today two strong chaps delivered my freezer to my flat. Packaging all removed and ready to plug and use. The two chaps installed the freezer into the space that I had cleared for it. It was a tight squeeze and there is no way I could have done it myself. So big thanks to the delivery guys and to the chap at the shop that ordered it for me. Really pleased with the product which is almost ready for my first froozen food delivery. I will definitely use Carters again for my kitchen appliences. Thank you. JC

I had another amazing shopping experience with Rob at Carters! 👏 Outstanding customer service and installation from start to finish. Didn't break the bank either - they price match the big retailers, so I saved some cash. I bought all my white goods and a Samsung TV from them, and I couldn't be happier. I highly recommend popping in and supporting your local store - the team are class and really know their stuff.

I recently ordered a washing machine from Carters in Hayward Heath. The service was excellent. I chose to have my old washing machine removed & the new on installed. My utility room is tiny but the delivery man had no problem at all. Was extremely helpful & cheery. I wouldn’t use any other company for my electrical goods

We appreciated the advice and recommendations given to us by the two friendly members of staff. It really helped us to make the right choice about which washing machine to purchase.

 Went to Carter’s last week to look at washer dryers, go to Simon who was very helpful and professional, he advised the machine I required was in stock and they could install and deliver deliver the 18th February.
The guys delivering called me to advise they were on their way, Adam the fitter was very helpful very professional and Toby who came with him was also very helpful.
They made sure everything was working correctly tidied up & took away all the rubbish.
Would certainly recommend Carter’s friendly professional helpful everything you want from purchasing two installation.
I would definitely use them again

Carters were friendly and professional. The dishwasher is great. Thanks Carters.

Would definitely use this company again

No problem with delivery the company was excellent with the advice.

Have bought from them in the past. Efficient, reliable and helpful when in store.

Helpful about products and reliable delivery.

Easy to order, reliable and they always keep you in the loop as to delivery.
I always get my white goods from Carters.

Very helpful, from minute one of talking to customer service, helping me understand my choice of product to delivering the product, I further recommended to a friend who bought similar product.

delivery on time and helpful guys, fitting was quick and set up system was good, thank you for such good service. New oven all ok

Exceptional Service. Carters replaced my dishwasher for me. After a friendly call I was told they had the exact one in stock and they would install it the next day. It arrived as promised with two friendly and efficient men, the old one was removed and the new one up and running before 10am!
I highly recommend this company.

The service was very good and helpful as I needed to order an appliance but did not want it delivered for 2 months. it was delivered when arranged in a timely manor.

We have bought a number of appliances from Carters, so we had no hesitation in buying our cooker extractor hood from them. Excellent product, excellent advice and service.

Reliability

When we need electrical appliances we always go to Cartrers in Horsham as they give a good service and their prices are always competitive. Many thanks for your service.
Glyn et Shirley.