Wingspan Opiniões 

I've been using Wingspan along with my business partner to manage invoices for some of our shared clients. Initially, everything was running smoothly with our invoices being processed as expected. However, our experience took a drastic turn for the worse due to a backend integration issue with their banking system, which resulted in a loss of $3,000 from our account—an issue that has been unresolved for two months.

Moreover, recently, after we made sure that our payout account numbers were deleted from our profiles, Wingspan withdrew $5,000 from my partner's bank account without authorization. This was especially concerning as the bank confirmed that the withdrawal was made even after the account details were removed, which raises legal concerns.

We've attempted multiple times to resolve these issues, only to be met with inadequate responses and no resolution. This level of service and the serious financial errors we've encountered are frustrating and not okay.

For those considering Wingspan, I'd advise looking into QuickBooks instead. I've been using QuickBooks for the majority of my own client invoicing for over three years and have never encountered issues like these. It might save you the headache and uncertainty we've experienced.

The only reason Wingspan didn't get a 5-star rating is because I'm new to Wingspan. The ease of applying is fast, efficient, and easy to understand. Given more time to understand and learn more about how Wingspan works, it will certainly net a 5.

I can’t believe there are positive reviews here, Im starting to think they are fake review. Since my company switched to Wingspan we have had numerous late payments. You never know if you’ll get paid on time it’s ridiculous. They have no customer service, no phone numbers and they won’t even let you know if there are any delays or what is happening. I have never seen anything like it. My payments have bounced because of them not getting our pay on time it is absolutely infuriating. Zero trust in that company.

My experience with wingspan was very accurate and payment’s on time I will definitely recommend them ⭐️⭐️⭐️⭐️⭐️

Honestly I consistently have issues with them and their customer service is getting worse and worse. It takes a day for them to get back to you and even tho they claim they are open 9-8 EST they cannot be reached at those hours. For the last three months I have had issues with my payment, been given the wrong advice by the team which further delayed my payments, and overall it takes a minimum of three days to resolve an issue/get payment. Frustrating!
There is no phone number to contact them, and the ticket I opened this week they closed because they said that the invoice wasn’t due yet. That wasn’t even why I was contacting them!

Good customer service

Fast and straightforward, easy clicks. App is smooth

The website is super user-friendly! I love how organized and tidy Wingspan is. I would absolutely recommend this platform for invoicing and reporting.

Wingspan was extremely helpful and allowed me to manage all of my information in a user friendly manner. I was very pleased with the calculated withholdings and the invoicing system. It was a pleasurable experience to navigate and utilize Wingspan for my freelance contracting business. I would highly recommend this service for anyone looking to stay organized and on track with their finances as a self employed individual.

Wingspan has been an awesome Invoice Platform.
Wingspan offers many ways to get paid, which is why I like this company. I chose instant pay to my bank account. Not many platforms offer instant pay. This helps me because I have bills before the actual payday comes.

Great business and app I don’t have to worry about when I’m getting paid and it goes directly into my account

The company I’m contracted with uses Wingspan and they love it! I’ve had great service so far! I love that you can easily navigate your dashboard and all the perks they offer.

Worked for Sylvan learning centers and never had an issue with invoices not being paid. Nice Payments always came in on time .

My experience with Wingspan has been great.

If something goes wrong - you can't call them.

If something goes wrong they'll respond only once every 24 hours.

Their approach to customer service when they are holding your money is NOT ok.

They are fine 80% of the time - but that's not what matters is it. How they handle problems isn't ok.

I love how quick and easy the transfer process is. I also like the options is has to keep up with w-2 and tax information. The fees are reasonable as well for this service. Great and very easy to use

The Wingspan app offers remarkable convenience for managing invoices and payments. Reviewing invoices is streamlined and user-friendly, saving me valuable time. The ability to get my pay pushed out instantly is a game-changer, ensuring I have quick access to my funds. Overall, Wingspan has significantly improved the efficiency of my financial management.

We have used Wingspan to invoice clients for a couple years now, starting with our relationship as a contractor with National Safety and Risk. We were satisfied with them via NSR, and decided to use them for our firm’s,Dillard and King, billing service.

Things were fine until last month. We have an outstanding invoice that’s been paid by our client that has not credited to our account when promised; we have a client very angry with us because she has been billed three times for a single invoice. She is out of $4000, plus.

Our attempts to deal with this via their customer service portal has been unsuccessful. And there is NO WAY TO COMMUNICATE WITH THEM BY PHONE.

This is just terrible customer service. Will likely never use them again. The said part is, we've recommended them to numerous boutique firms such as ours. We were about to switch much of our bill pay and HR functions involving pay, as well as AR and AP over to them , not to mention looking at them as a source for our Health insurance needs for our 25 employees.
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